Whirlpool FRONT-LOADING GAS DRYER manual Assistance or Service, U.S.A, Canada

■Is the dryer located in a closet?

Closet doors must have ventilation openings at the top and bottom of the door. For most installations, the rear of the dryer requires 5½" (14 cm). See “Installation Instructions.”

■Has an air dry cycle been selected?

Select the right cycle for the types of garments being dried. See “Cycles.”

■Is the load too large and heavy to dry quickly? Separate the load to tumble freely.

Cycle time too short

WARNING

Excessive Weight Hazard

Use two or more people to move and install dryer. Failure to do so can result in back or other injury.

■Is the automatic cycle ending early?

The load may not be contacting the sensor strips. Level the dryer.

Change the dryness level setting on Automatic Cycles. Increasing or decreasing the dryness level will change the amount of drying time in a cycle.

Lint on load

■Is the lint screen clogged?

Clean lint screen. Check for air movement.

Stains on load or drum

■Was dryer fabric softener properly used?

Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added to a partially dried load can stain your garments.

Drum stains are caused by dyes in clothing (usually blue jeans). This will not transfer to other clothing.

Loads are wrinkled

■Was the load removed from dryer at the end of the cycle?

■Was the dryer overloaded? Dry smaller loads that can tumble freely.

Odors

■Have you recently been painting, staining or varnishing in the area where your dryer is located?

If so, ventilate the area. When the odors or fumes are gone from the area, rewash and dry the clothing.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check

“Troubleshooting.” It may save you the cost of a service call. If you still need help, follow the instructions below.

When calling, please know the purchase date and the complete model and serial number of your appliance. This information will help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you use only factory specified parts. Factory specified parts will fit right and work right because they are made with the same precision used to build every new KITCHENAID® appliance.

To locate factory specified parts in your area, call our Customer eXperience Center telephone number or your nearest designated service center.

In the U.S.A.

Call the KitchenAid Customer eXperience Center toll free: 1-800-422-1230.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Installation information.

■Use and maintenance procedures.

■Accessory and repair parts sales.

■Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

■Referrals to local dealers, repair parts distributors and service companies. KitchenAid designated service technicians are trained to fulfill the product warranty and provide after- warranty service, anywhere in the United States.

To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.

For further assistance

If you need further assistance, you can write to KitchenAid with any questions or concerns at:

KitchenAid Brand Home Appliances

Customer eXperience Center

553 Benson Road

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada

Call the KitchenAid Canada Customer Interaction Centre toll free:

1-800-807-6777.

Our consultants provide assistance with:

■Features and specifications on our full line of appliances.

■Use and maintenance procedures.

■Accessory and repair parts sales.

■Referrals to local dealers, repair parts distributors and service companies. KitchenAid Canada designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to KitchenAid Canada with any questions or concerns at:

Customer Interaction Centre

KitchenAid Canada

1901 Minnesota Court

Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.

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