GE GFWN1000, WBVH5300 installation instructions Troubleshooting

			GEAppliances.com
Problem		Possible Cause	What To Do
Water does not enter		automatic self system checks	• After START is pressed, the washer does several system
washer or enters slowly			checks. Water will flow 60 seconds after START is pressed.
		Water supply is turned off	• Turn on both hot and cold faucets fully.
		Water valve screens are	• Turn off the water source and remove the water connection
		stopped up	hoses from the upper back of the washer. Use a brush or
			toothpick to clean the screens in the machine. Reconnect
			the hoses and turn the water back on.
Wrinkling	Improper sorting		• Avoid mixing heavy items (like work clothes) with
			light items (like blouses).
		Overloading	• Load your washer so clothes have enough room
			to move freely.
		Incorrect wash cycle	• Match cycle selection to the type of fabric you are
			washing (especially for easy care loads).
		repeated washing in	• Wash in warm or cold water.
		water that is too hot
Grayed or yellowed		not enough detergent	• Use correct amount of detergent.
clothes
		not using HE (high-efficiency)	• Use HE detergent.
		detergent
		Hard water	• Use hottest water safe for fabric.
			• Use a water conditioner like Calgon brand or install
			a water softener.
		Water is not hot enough	• Make sure water heater is delivering water at
			120°–140°F (48°–60°C).
		Detergent is not	• Try a liquid detergent.
		dissolving
		Dye transfer	• Sort clothes by color. If fabric label states wash separately,
			unstable dyes may be indicated.
Colored spots		Incorrect use of fabric	• Check fabric softener package for instructions and follow
		softener	directions for using dispenser.
		Dye transfer	• Sort whites or lightly colored items from dark colors.
			• Promptly remove wash load from washer.
Water temperature		Water supply is improperly	• Make sure hoses are connected to correct faucets.
is incorrect		connected
		House water heater is	• Make sure house water heater is delivering water
		not set properly	at 120°–140°F (48°–60°C).
Slight variation		this is normal	• Due to the metallic properties of paint used for this unique
in metallic color			product, slight variations of color may occur due to viewing
			angles and lighting conditions.

Safety Instructions Operating Instructions

Installation Instructions

Troubleshooting

Bad odor inside	Washer unused for a long time,
your washer	not using recommended
	quality of HE detergent
	or used too much detergent

•Run a BasketClean cycle.

•In the case of strong odor, you may need to run the BasketClean cycle more than once.

•Use only the amount of detergent recommended on the detergent container.

•Use only HE (high-efficiency) detergent.

•Always remove wet items from the washer promptly after machine stops running.

•Leave the door slightly open for the water to air dry. Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on, with or inside this or any other appliance.

Tips Consumer Support

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