TROUBLESHOOTING
First try the solutions suggested here or visit our website at www.maytag.com/product_help –
In Canada www.maytag.ca for assistance and to possibly avoid a service call.
If you experience | Possible Causes | Solution |
Dryer Operation |
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Dryer will not run | Door not closed completely. | Make sure the dryer door is closed completely. |
| Start/Pause button not pressed firmly | Press and hold the START/PAUSE button |
| or held long enough. |
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| Household fuse is blown or circuit | There may be 2 household fuses or circuit breakers for the dryer. |
| breaker has tripped. | Check that both fuses are intact and tight, or that both circuit |
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| breakers have not tripped. Replace the fuses or reset the circuit |
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| breaker. If the problem continues, call an electrician. |
| Incorrect power supply. | Electric dryers require |
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| a qualified electrician. |
| Wrong type of fuse. | Use a |
Dryer will not heat | Household fuse is blown or circuit | The drum may be turning, but you may not have heat. Electric dryers |
| breaker has tripped. | use 2 household fuses or circuit breakers. Replace the fuses or |
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| reset the circuit breaker. If the problem continues, call an electrician. |
| Incorrect power supply. | Electric dryers require |
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| a qualified electrician. |
| Supply line valve not open. | For gas dryers, make sure that the valve on the gas supply line is |
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| open. |
Unusual Noise |
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Humming or whining noise | Water inlet valve on dryer is running. | The water inlet valve on the dryer is used during the Steam function. |
with Steam cycle selected |
| If the dryer has just been installed or unused for an extended period, |
(on some models) |
| the valve may be louder and run longer. This is normal. |
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| NOTE: The valve may make this noise even with no water line |
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| connected. |
Thumping noise | Dryer hasn’t been used in a while. | This is normal. The thumping sound should diminish after a few |
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| minutes of use. |
Rattling or vibrating noise | A small object caught between the | Check the front and rear edges of the drum for small objects. Clean |
| edges of dryer drum. | out pockets before laundering. |
| Dryer isn’t properly leveled. | The dryer may vibrate if not properly installed. See the Installation |
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| Instructions. All four dryer feet should be in firm contact with the |
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| floor. |
| Clothing is balled up in dryer. | When balled up, the load will bounce, causing the dryer to vibrate. |
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| Separate the load items and restart the dryer. |
Clicking noise | Gas valve operating. | On gas dryers, you may hear the gas valve clicking as it opens |
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| and closes. This is normal. |
Dryer Results |
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Clothes are not drying satisfactorily or drying times are too long
Lint screen is clogged with lint. | Clean lint screen before each load. |
The exhaust vent or outside exhaust | Run the dryer for |
hood is clogged with lint, restricting air | outside exhaust hood to check air movement. If you do not feel air |
movement. | movement, clean exhaust system of lint or replace exhaust vent with |
| heavy metal or flexible metal vent. See Installation Instructions. |
The exhaust vent is not the correct | Check that the exhaust vent is not too long or has too many turns. |
length. | Long venting will increase drying times. See Installation Instructions. |
The dryer is not level. | Clothes not contacting the moisture sensors during Automatic |
| cycles. See “Level the Dryer” in the Installation Instructions. |
The exhaust vent diameter is not the | Use 4" (102 mm) diameter vent material. |
correct size. |
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The Air Only temperature setting has | Select the right temperature for the types of garments being dried. |
been selected. | See “Cycle Guide”. |
The load is too large and heavy to | Separate the load to tumble freely. |
dry quickly. |
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