Polk Audio DSW PRO 400 Troubleshooting, Technical Assistance and Service, Power Ratings

TROUBLESHOOTING

No sound coming from subwoofer.	If hookup is “SUB OUT” to LFE, check
	and make sure your receiver is set to
	Subwoofer=YES. If hookup is via
	speaker wire, check that the polarity
	of the wires is correct.
Subwoofer doesn’t sound right.	Adjust volume, low pass filter, phase
	and PRO settings.
The subwoofer is humming.	There could be interference from a
	cable TV line. Disconnect the cable
	TV line from the cable box to see
	if the hum stops. A low-level hum
	is normal.
Subwoofer has no power.	Is the AC MAIN switch on?
	Check outlet; check fuse after
	unplugging the subwoofer. The fuse
	is located under the power cord
	receptacle. Fuse type and rating is
	found on the back panel.
Remote control doesn’t work.	Remove the plastic tab to activate
	the remote control’s battery or try
	replacing the battery. Ensure the
	IR sensor is not blocked.
Power LED is red.	Unplug subwoofer for 15 minutes,
	then plug back in.

TECHNICAL ASSISTANCE AND SERVICE

If, after following these hook up directions, you experience difficulty, please double-check all wire connections. Should you isolate the problem to the subwoofer, contact the authorized Polk Audio dealer where you made your purchase, or call Polk Audio’s friendly Customer Service Department at

1-800-377-7655 (calls from US or CAN only), 410-358-3600 9am to 6pm EST, Monday through Friday.

You may also contact us via email: polkcs@polkaudio.com. For more detailed

hook up information and manual updates, visit: www.polkaudio.com.

Specifications can be found on the DSWPRO webpages.

Go to www.polkaudio.com.

POWER RATINGS

Model	Shipping Weight	Power Rating
DSWPRO400	34.6 lb. (15.7 kg)	100V-240V~50/60 Hz 160W
DSWPRO500	46.5 lb. (21.1 kg)	100V-120V~/220V-240V~50/60 Hz 160W
DSWPRO600	50.3 lb. (22.8 kg)	100V-120V~/220V-240V~50/60 Hz 200W

Customer Service Hours of Operation: Monday-Friday, 9AM-6PM EST polkcs@polkaudio.com 11