TROUBLESHOOTING - OUTDOOR APPLIANCE
BEFORE CALLING FOR SERVICE:
If the outdoor appliance does not function properly, use the following checklist before contacting your dealer for service. You may save the cost of a service call. Troubleshooting is for general purposes only. If the problem persists and you feel you require service, contact your dealer or the nearest authorized agency to perform service. Only authorized agencies can perform warranty service. Call DCS Customer Care at
(888)
| PROBLEM | WHAT TO DO | |
| Outdoor appliance won’t light | Is the gas supply turned on? | |
| when the control knob is | Ensure the outdoor appliance is cool. Remove the | |
| pushed. | ||
| outdoor appliance top grates and the ceramic radiant | ||
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| trays. Watch the electrode tip. You should see a spark | |
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| jump from the tip of the electrode when the ignition | |
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| button is pushed. | |
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| If there is no spark when ignition button is pushed, | |
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| check the battery condition. Battery condition should | |
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| be checked at least once a year. | |
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| Attempt to match light the burner (see page 27 & 31). | |
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| Check to see that other burners on the unit operate. | |
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| Clean ignition tip of any debris. | |
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| Is it too windy? Wind break is needed. | |
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| Burner flame is yellow or or- | Check the burner inlet for obstructions such as spider | |
| webs. Check the air shutter for proper adjustment. | ||
| ange, in conjunction with the | Outdoor appliance may be in a dusty area. Move to | |
| odor of gas. | ||
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| less dusty area if possible. | |
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| If only one of th burners appears low, clean the orifice | |
| Low heat with knob in “HI” or | and burner, clearing ports of any obstruction (see | |
| page 34). | ||
| “SEAR” position. | ||
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| Outdoor appliance may be in a dusty area. Move to | |
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| less dusty area if possible. | |
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| Check for proper gas supply and pressure. | |
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| If using LP gas, check for empty tank. | |
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| Regular checkup. Turn all knobs to “OFF”, turn gas | |
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| supply “off”. Wait 5 minutes. Ensure all knobs are “off”. | |
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| Then turn gas supply “on” and wait 30 seconds. Then | |
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| attempt to light the burners. | |
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| Wind is blowing heat away from the food. | |
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