Toshiba Strata CTX28 manual Message Types, Forwarded Message, Reply Message

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The Grand Tour

Message Types

Message Types

New and Saved Messages can consist of the following special types of messages— forwarded and message reply.

Forwarded Message

Any message sent to you can be forwarded to a single destination or a personal or system distribution list. When forwarding a message, recording a message (comment) is optional.

Reply Message

Messages to which you want to send an immediate answer can be sent as a reply message. When replying to a message, your voice mail system does not prompt you to select the destination since it “remembers” the source. The Reply feature only works if the original message is sent from another voice mail user on the same system.

When listening to a reply message, a prompt notifies the user of the name/User ID of the person who sent the reply.

6	Strata CTX28 Voice Processing User Guide 06/04

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Contents Voice Processing System User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Play Messages Iii Integration Features Introduction OrganizationConventions Calls attention to important instructions or informationRelated Documents/Media Action/Response TableViii Grand Tour Overview Admin Main Menu Features to Personalize Your Mailbox Message QueuesNew Message Queue Saved Message Queue Message Types Forwarded MessageReply Message System GreetingsPersonal BusyUrgent Special Delivery OptionsFuture Delivery PrivateMessage Destination Selections Personal Distribution ListsUser Options System Distribution ListsDirectory User Prompts User Tutorial New UserUser Tutorial New User Getting Started User TutorialAccess Your Mailbox From External Telephone From Internal TelephoneRecord Your Name Record Your Personal Greetings Change Your Security Code Exit Your Mailbox or User Mode Getting Started Access Messages Play MessagesPlayback Controls Play Next Message Play Your Messages Play MessagesFrom the Main Menu, press Play Messages Play Messages Special Functions Return to the Special Functions Menu Continuous Delete Return to previous menu Play Messages Send Messages Recording Controls End RecordingSend a Message Select Additional Destinations Special Delivery OptionsFrom the Main Menu, press Send Messages Review recording Re-record Presswhen done Send Messages Forward a Message Optional Record a message comment after Append recording Presswhen done Reply to the Current Message Personal List Enter a list number ~ Send Messages Special Delivery Options Future Delivery Manage Mailbox From the Main MenuChange Your Greeting Manage MailboxCreate or Record Over a Personal Greeting Repeat on Change Your Greeting Selection Review a Greeting Change Your User Options Manage MailboxChange Your Do Not Disturb DND Setting Change Your Call Screening Setting Change Your Security Code Create or Record Over Your Busy Greeting Select Your Busy Greeting Record Your Name Change Your Message Notification Enter the notification template number ~ Review Your Option Settings Manage Your Lists From the Manage Mailbox MenuDelete a User ID from the list Manage Guest User IDs Manage Guest MailboxesUse Guest User IDs Integration Features Call ForwardIntegration Features Message Waiting Responding to a Lit Msg LEDCTX Integration Turning On/Off Message Waiting LED on Another ExtensionSoft Key Control of Voice Mail Voice Mail Main Menu Play Msgs Integration Features Previous Call Record to Voice Mail ³ To record a callDirect Transfer to Voice Mailbox Voice Mail Conference³ To enable Call Monitor on your telephone Call MonitorIntegration Features Glossary Term Definition Busy GreetingDtmf Glossary Tone-dialing Telephone Index Fifo ~ R Index