Manage Mailbox
Change Your User Options
Create or Record Over Your Busy Greeting
You can record your own custom busy greeting that plays when callers reach your extension and it is busy. While your callers are listening to the busy greeting, they can enter a different User ID, press to hold (if configured for your mailbox by the System Administrator), or remain on the line to leave a message.
Note Depending on the configuration of your telephone and telephone system, Stratagy may not receive a busy tone when callers reach your extension. If Stratagy doesn’t receive a busy tone, your selected personal greeting plays instead.
If a custom greeting is not recorded, the default system busy greeting plays.
1.From the Main Menu, press Manage Mailbox.
2.Press Change your User Options.
3.Press Record your Busy Greeting.
4.Begin recording at the tone. Press when done.
5.(Optional) After recording, you can press:
Review greeting
Press when done.
Append recording Presswhen done.
Cancel recording
Save recording
Your voice mail system plays the Manage Mailbox options.
Your voice mail system prompts you to record your custom busy greeting.
The complete greeting plays.
The system prompts you to record at the beep.
The system prompts you to record at the beep. The appended greeting plays after the already recorded portion of the greeting.
The greeting is canceled. The system returns to the previous menu.
Your voice mail system tells you that the greeting has been saved and returns to the previous menu.
Strata CTX28 Voice Processing User Guide 06/04 | 55 |