Toshiba Strata CTX28 manual Change Your Call Screening Setting

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Receive the call

Reject the call and let the call forward to your mailbox

Transfer the call to another extension with an announcement

Transfer the call to another extension without an announcement

Manage Mailbox

Change Your User Options

Change Your Call Screening Setting

If you set this feature to on, your voice mail system asks callers for their name and company. Without thecaller’s knowledge, the system relays that information to you and provides you with special options to handle the call (menu shown below).

The System Administrator can also set this feature to turn on or off automatically at pre-scheduled times and/or days of the week.

1.From the Main Menu, press Manage Mailbox.

2.Press Change your User Options.

3.Press Change your Call Screening (On/Off).

4.(Optional) Press again to reset the feature, if required.

5.Press to return to the Manage Mailbox Menu

...or to return to the Main Menu.

Your voice mail system plays the Manage Mailbox options.

A prompt verifies the current status of the feature.

Pressing toggles the Call Screening feature On and Off.

You can select another user Manage Mailbox option.

You can select another Main Menu option.

Strata CTX28 Voice Processing User Guide 06/04

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Contents Voice Processing System User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Play Messages Iii Integration Features Organization IntroductionCalls attention to important instructions or information ConventionsAction/Response Table Related Documents/MediaViii Grand Tour Overview Admin Main Menu New Message Queue Features to Personalize Your MailboxMessage Queues Saved Message Queue Reply Message Message TypesForwarded Message Personal GreetingsSystem BusyFuture Delivery Special Delivery OptionsUrgent PrivatePersonal Distribution Lists Message Destination SelectionsDirectory User OptionsSystem Distribution Lists User Tutorial New User User PromptsUser Tutorial New User User Tutorial Getting StartedAccess Your Mailbox From Internal Telephone From External TelephoneRecord Your Name Record Your Personal Greetings Change Your Security Code Exit Your Mailbox or User Mode Getting Started Play Messages Access MessagesPlayback Controls Play Next Message Play Messages Play Your MessagesFrom the Main Menu, press Play Messages Play Messages Special Functions Return to the Special Functions Menu Continuous Delete Return to previous menu Play Messages Send Messages End Recording Recording ControlsSelect Additional Destinations Special Delivery Options Send a MessageFrom the Main Menu, press Send Messages Review recording Re-record Presswhen done Send Messages Forward a Message Optional Record a message comment after Append recording Presswhen done Reply to the Current Message Personal List Enter a list number ~ Send Messages Special Delivery Options Future Delivery From the Main Menu Manage MailboxManage Mailbox Change Your GreetingCreate or Record Over a Personal Greeting Repeat on Change Your Greeting Selection Review a Greeting Manage Mailbox Change Your User OptionsChange Your Do Not Disturb DND Setting Change Your Call Screening Setting Change Your Security Code Create or Record Over Your Busy Greeting Select Your Busy Greeting Record Your Name Change Your Message Notification Enter the notification template number ~ Review Your Option Settings From the Manage Mailbox Menu Manage Your ListsDelete a User ID from the list Manage Guest Mailboxes Manage Guest User IDsUse Guest User IDs Call Forward Integration FeaturesIntegration Features Responding to a Lit Msg LED Message WaitingSoft Key Control of Voice Mail CTX IntegrationTurning On/Off Message Waiting LED on Another Extension Voice Mail Main Menu Play Msgs Integration Features Previous ³ To record a call Call Record to Voice MailVoice Mail Conference Direct Transfer to Voice MailboxCall Monitor ³ To enable Call Monitor on your telephoneIntegration Features Term Definition Busy Greeting GlossaryDtmf Glossary Tone-dialing Telephone Index Fifo ~ R Index