Toshiba Strata CTX28 manual User Options, System Distribution Lists, Directory

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The Grand Tour

User Options

System Distribution Lists

In addition to Personal Distribution Lists, your voice mail system supports system- wide distribution lists created by the System Administrator for use by everyone in your company. You should check with your System Administrator to find out which lists are available.

Whenever you enter the list number, the “list comment” for the selected system list plays to confirm that you have chosen the right list.

Directory

You can enter the Dual Tone Multi-frequency (DTMF) digits corresponding to the first few letters of a user’s name and your voice mail system plays the recorded name (User ID and optionally the extension) that matches the combination of entered digits. You can then select the name or go on to the next name in the directory.

Each User ID can be identified with up to two names. These names are entered into the automated directory by the System Administrator and enhance the directory’s search/find capabilities. Common choices for the names are the first and last names of the user or the last name of the user and a commonly misspelled version of the last name.

User Options

You can set your telephone for Do Not Disturb (DND) or call screening, select or record a busy greeting (plays when your telephone is busy), and designate where or how you are notified of a message.

The following is a brief description of each of the options. Please see “Change Your User Options” on page 51 for more detailed information.

Important! The System Administrator must activate these features for them to be available.

DND – Your voice mail system automatically sends calls to your User ID (mailbox) without first ringing your telephone.

Call Screening – Your voice mail system asks callers for their name and company. Without the caller’s knowledge, the system relays that information to you. You can

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Strata CTX28 Voice Processing User Guide 06/04

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Contents Voice Processing System User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Play Messages Iii Integration Features Introduction OrganizationConventions Calls attention to important instructions or informationRelated Documents/Media Action/Response TableViii Grand Tour Overview Admin Main Menu Message Queues Features to Personalize Your MailboxNew Message Queue Saved Message Queue Forwarded Message Message TypesReply Message System GreetingsPersonal BusyUrgent Special Delivery OptionsFuture Delivery PrivateMessage Destination Selections Personal Distribution ListsSystem Distribution Lists User OptionsDirectory User Prompts User Tutorial New UserUser Tutorial New User Getting Started User TutorialAccess Your Mailbox From External Telephone From Internal TelephoneRecord Your Name Record Your Personal Greetings Change Your Security Code Exit Your Mailbox or User Mode Getting Started Access Messages Play MessagesPlayback Controls Play Next Message Play Your Messages Play MessagesFrom the Main Menu, press Play Messages Play Messages Special Functions Return to the Special Functions Menu Continuous Delete Return to previous menu Play Messages Send Messages Recording Controls End RecordingSend a Message Select Additional Destinations Special Delivery OptionsFrom the Main Menu, press Send Messages Review recording Re-record Presswhen done Send Messages Forward a Message Optional Record a message comment after Append recording Presswhen done Reply to the Current Message Personal List Enter a list number ~ Send Messages Special Delivery Options Future Delivery Manage Mailbox From the Main MenuChange Your Greeting Manage MailboxCreate or Record Over a Personal Greeting Repeat on Change Your Greeting Selection Review a Greeting Change Your User Options Manage MailboxChange Your Do Not Disturb DND Setting Change Your Call Screening Setting Change Your Security Code Create or Record Over Your Busy Greeting Select Your Busy Greeting Record Your Name Change Your Message Notification Enter the notification template number ~ Review Your Option Settings Manage Your Lists From the Manage Mailbox MenuDelete a User ID from the list Manage Guest User IDs Manage Guest MailboxesUse Guest User IDs Integration Features Call ForwardIntegration Features Message Waiting Responding to a Lit Msg LEDTurning On/Off Message Waiting LED on Another Extension CTX IntegrationSoft Key Control of Voice Mail Voice Mail Main Menu Play Msgs Integration Features Previous Call Record to Voice Mail ³ To record a callDirect Transfer to Voice Mailbox Voice Mail Conference³ To enable Call Monitor on your telephone Call MonitorIntegration Features Glossary Term Definition Busy GreetingDtmf Glossary Tone-dialing Telephone Index Fifo ~ R Index