Toshiba Strata CTX28 manual Record Your Personal Greetings

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Getting Started

Step 3: Record Your Personal Greeting(s)

Step 3: Record Your Personal Greeting(s)

The tutorial now prompts you to record your personal greeting. This greeting becomes your Personal Greeting #1. You can record up to six other greetings (see “Create or Record Over a Personal Greeting” on page 47 for instructions).

Personal greetings should be informative and advise callers when you will be available to return their calls or respond to their messages. You can update personal greetings as often as you want.

Sample Greeting

“Hi. This is Mary Smith of the Toshiba Marketing Department. It is Monday, June 19, and I am in the office today. I am either on the telephone or have stepped away for a few minutes and your call has been forwarded to my voice mailbox. If at the tone you leave a detailed message and a telephone number where I can reach you, I will be happy to return your call.”

1.At the tone, begin recording your greeting.

2.Press ￿ when done.

3.After your greeting plays, press:

￿To accept the recording

￿Re-record

The following information should be included in your Personal Greeting:

Your name

Company and/or department

Date

Your availability

Instructions to leave a detailed message

Call coverage options

Your voice mail system plays your greeting.

Your greeting becomes Personal Greeting #1 and your voice mail system prompts you to change your security code.

Your voice mail system returns you to the record your greeting prompt.

Strata CTX28 Voice Processing User Guide 06/04

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Contents Voice Processing System User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Play Messages Iii Integration Features Organization IntroductionCalls attention to important instructions or information ConventionsAction/Response Table Related Documents/MediaViii Grand Tour Overview Admin Main Menu New Message Queue Features to Personalize Your MailboxMessage Queues Saved Message Queue Reply Message Message TypesForwarded Message Personal GreetingsSystem BusyFuture Delivery Special Delivery OptionsUrgent PrivatePersonal Distribution Lists Message Destination SelectionsDirectory User OptionsSystem Distribution Lists User Tutorial New User User PromptsUser Tutorial New User User Tutorial Getting StartedAccess Your Mailbox From Internal Telephone From External TelephoneRecord Your Name Record Your Personal Greetings Change Your Security Code Exit Your Mailbox or User Mode Getting Started Play Messages Access MessagesPlayback Controls Play Next Message Play Messages Play Your MessagesFrom the Main Menu, press Play Messages Play Messages Special Functions Return to the Special Functions Menu Continuous Delete Return to previous menu Play Messages Send Messages End Recording Recording ControlsSelect Additional Destinations Special Delivery Options Send a MessageFrom the Main Menu, press Send Messages Review recording Re-record Presswhen done Send Messages Forward a Message Optional Record a message comment after Append recording Presswhen done Reply to the Current Message Personal List Enter a list number ~ Send Messages Special Delivery Options Future Delivery From the Main Menu Manage MailboxManage Mailbox Change Your GreetingCreate or Record Over a Personal Greeting Repeat on Change Your Greeting Selection Review a Greeting Manage Mailbox Change Your User OptionsChange Your Do Not Disturb DND Setting Change Your Call Screening Setting Change Your Security Code Create or Record Over Your Busy Greeting Select Your Busy Greeting Record Your Name Change Your Message Notification Enter the notification template number ~ Review Your Option Settings From the Manage Mailbox Menu Manage Your ListsDelete a User ID from the list Manage Guest Mailboxes Manage Guest User IDsUse Guest User IDs Call Forward Integration FeaturesIntegration Features Responding to a Lit Msg LED Message WaitingSoft Key Control of Voice Mail CTX IntegrationTurning On/Off Message Waiting LED on Another Extension Voice Mail Main Menu Play Msgs Integration Features Previous ³ To record a call Call Record to Voice MailVoice Mail Conference Direct Transfer to Voice MailboxCall Monitor ³ To enable Call Monitor on your telephoneIntegration Features Term Definition Busy Greeting GlossaryDtmf Glossary Tone-dialing Telephone Index Fifo ~ R Index