The Grand Tour
Greetings
Greetings
You can select either a personal or system greeting to play to callers when you do not answer or when your telephone is busy.
Depending on how your system is configured, callers may hear a separate busy
Personal
Personal greetings are greetings that you record for callers. Your voice mail system stores all recorded greetings under the personal greeting number (1~7) for your mailbox. Using the greeting number, you can select the greeting which plays.
The System Administrator can also schedule your greetings to automatically play at different times. If you choose, you can override the automatic schedule using the “Change Your Greeting Selection” on page 49.
System
The system greeting is a standard prerecorded greeting. It cannot be recorded over or deleted. The greeting states, “Please leave a message for (name).” Your voice mail system adds your name from the name recording that you have made (see “Record Your Name” on page 16).
Busy
If your User ID mailbox is configured for a personal busy greeting, you can record a custom busy greeting that plays when your extension is busy. If a custom greeting is not recorded, the default system busy greeting plays. See “Create or Record Over Your Busy Greeting” on page 55 for details.
The custom busy greeting can also be turned on/off using the Select Your Busy Greeting option on the Change Your User Options Menu (see “Select Your Busy Greeting” on page 56).
Note The System Administrator must configure your User ID mailbox for the custom busy greeting option to be available.
Strata CTX28 Voice Processing User Guide 06/04 | 7 |