Glossary
Directory ~ New Message Queue
Term | Definition |
Directory
Do Not Disturb (DND)
DTMF
FIFO (First In, First Out)
Future Delivery
Guest User ID
LIFO (Last In, First Out)
Mailbox (User ID)
Name Recording
New Message Queue
A caller enters digits corresponding to the first few letters of a user’s name and your voice mail system plays the recorded name (and optionally extension) that matches the entered digits. Your voice mail system offers the caller the option of selecting the name and being transferred or hearing the next name.
Do Not Disturb operates in on/off mode. When on, your voice mail system automatically sends calls to your User ID (mailbox) without ringing your telephone first.
Dual Tone
Messages play in either FIFO or LIFO order. FIFO plays messages from oldest to newest.
With future delivery, you can arrange for your message to be delivered at a specific time and date in the future. Once you send the message, you can use the Play
Guest User IDs provide limited access to the voice mail system for temporary and
Messages play in either LIFO or FIFO order. LIFO plays messages from newest to oldest.
See User ID.
Your name (and optionally, extension) recording is used for the directory, system greeting, and User ID.
There are two message queues: new and saved. The new message queue contains unheard and partially heard messages. When playing new messages, urgent messages always play first.
78 | Strata CTX28 Voice Processing User Guide 06/04 |