Toshiba Strata CTX28 manual Dtmf

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Glossary

Directory ~ New Message Queue

Term

Definition

Directory

Do Not Disturb (DND)

DTMF

FIFO (First In, First Out)

Future Delivery

Guest User ID

LIFO (Last In, First Out)

Mailbox (User ID)

Name Recording

New Message Queue

A caller enters digits corresponding to the first few letters of a user’s name and your voice mail system plays the recorded name (and optionally extension) that matches the entered digits. Your voice mail system offers the caller the option of selecting the name and being transferred or hearing the next name.

Do Not Disturb operates in on/off mode. When on, your voice mail system automatically sends calls to your User ID (mailbox) without ringing your telephone first.

Dual Tone Multi-frequency.

Messages play in either FIFO or LIFO order. FIFO plays messages from oldest to newest.

With future delivery, you can arrange for your message to be delivered at a specific time and date in the future. Once you send the message, you can use the Play Messages—Future Delivery Review option to review, continue to send, or delete the message.

Guest User IDs provide limited access to the voice mail system for temporary and project-oriented employees, such as consultants and contractors. Guest users can only send messages to their Host User ID and other guests of their Host User ID.

Messages play in either LIFO or FIFO order. LIFO plays messages from newest to oldest.

See User ID.

Your name (and optionally, extension) recording is used for the directory, system greeting, and User ID.

There are two message queues: new and saved. The new message queue contains unheard and partially heard messages. When playing new messages, urgent messages always play first.

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Strata CTX28 Voice Processing User Guide 06/04

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Contents Voice Processing System User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Play Messages Iii Integration Features Introduction OrganizationConventions Calls attention to important instructions or informationRelated Documents/Media Action/Response TableViii Grand Tour Overview Admin Main Menu Features to Personalize Your Mailbox Message QueuesNew Message Queue Saved Message Queue Message Types Forwarded MessageReply Message System GreetingsPersonal BusyUrgent Special Delivery OptionsFuture Delivery PrivateMessage Destination Selections Personal Distribution ListsUser Options System Distribution ListsDirectory User Prompts User Tutorial New UserUser Tutorial New User Getting Started User TutorialAccess Your Mailbox From External Telephone From Internal TelephoneRecord Your Name Record Your Personal Greetings Change Your Security Code Exit Your Mailbox or User Mode Getting Started Access Messages Play MessagesPlayback Controls Play Next Message Play Your Messages Play MessagesFrom the Main Menu, press Play Messages Play Messages Special Functions Return to the Special Functions Menu Continuous Delete Return to previous menu Play Messages Send Messages Recording Controls End RecordingSend a Message Select Additional Destinations Special Delivery OptionsFrom the Main Menu, press Send Messages Review recording Re-record Presswhen done Send Messages Forward a Message Optional Record a message comment after Append recording Presswhen done Reply to the Current Message Personal List Enter a list number ~ Send Messages Special Delivery Options Future Delivery Manage Mailbox From the Main MenuChange Your Greeting Manage MailboxCreate or Record Over a Personal Greeting Repeat on Change Your Greeting Selection Review a Greeting Change Your User Options Manage MailboxChange Your Do Not Disturb DND Setting Change Your Call Screening Setting Change Your Security Code Create or Record Over Your Busy Greeting Select Your Busy Greeting Record Your Name Change Your Message Notification Enter the notification template number ~ Review Your Option Settings Manage Your Lists From the Manage Mailbox MenuDelete a User ID from the list Manage Guest User IDs Manage Guest MailboxesUse Guest User IDs Integration Features Call ForwardIntegration Features Message Waiting Responding to a Lit Msg LEDCTX Integration Turning On/Off Message Waiting LED on Another ExtensionSoft Key Control of Voice Mail Voice Mail Main Menu Play Msgs Integration Features Previous Call Record to Voice Mail ³ To record a callDirect Transfer to Voice Mailbox Voice Mail Conference ³ To enable Call Monitor on your telephone Call MonitorIntegration Features Glossary Term Definition Busy GreetingDtmf Glossary Tone-dialing Telephone Index Fifo ~ R Index