Toshiba Strata CTX28 manual Direct Transfer to Voice Mailbox, Voice Mail Conference

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Integration Features

Direct Transfer to Voice Mailbox

3.To stop recording, press 5HFRUG. The LED turns off and the recording stops. To resume recording at this point, you need to begin a new recording, see Step 1 on previous page.

Pause/Resume Recording

You can pause the recording while continuing the conversation by pressing 365(6. The PS/RES LED flashes red. Your conversation is no longer being recorded.

To resume recording as part of the same message, press the 365(6 button again. You can pause and resume indefinitely throughout the conversation. The only limit may be a message length imposed by the voice mail system.

Direct Transfer to Voice Mailbox

An internal user on the Strata CTX can transfer a call directly to another person’s voice mailbox without waiting for the call to forward from the called party’s telephone. The voice mailbox does not even need to be associated with an active telephone in the Strata CTX.

Direct Transfer to Voice Mail simplifies getting a call for a busy or absent employee to his/her mailbox. It eliminates the need for the caller to enter the desired mailbox number after being connected to the voice mail system.

³To transfer a call directly to Voice Mail (VM)

1.While on a call, press &QI7UQ. You hear feature dial tone.

2.Press 'LUHFW7UDQVIHUWR90 or enter . You hear entry tone.

3.Enter the VM mailbox number (usually the same as the extension number), then press . The call transfers immediately and your extension becomes idle. The transferred party hears the greeting associated with the specified mailbox and can then leave a message.

Note See Strata CTX DKT/IPT Telephone User Guide for information on programming this feature on your phone.

Voice Mail Conference

Voice Mail ports may be included in conference calls. This enables all members of the conference to listen to and play voice mail messages.

74	Strata CTX28 Voice Processing User Guide 06/04

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Contents Voice Processing System User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Play Messages Iii Integration Features Introduction OrganizationConventions Calls attention to important instructions or informationRelated Documents/Media Action/Response TableViii Grand Tour Overview Admin Main Menu New Message Queue Features to Personalize Your MailboxMessage Queues Saved Message Queue Reply Message Message TypesForwarded Message System GreetingsPersonal BusyUrgent Special Delivery OptionsFuture Delivery PrivateMessage Destination Selections Personal Distribution ListsDirectory User OptionsSystem Distribution Lists User Prompts User Tutorial New UserUser Tutorial New User Getting Started User TutorialAccess Your Mailbox From External Telephone From Internal TelephoneRecord Your Name Record Your Personal Greetings Change Your Security Code Exit Your Mailbox or User Mode Getting Started Access Messages Play MessagesPlayback Controls Play Next Message Play Your Messages Play MessagesFrom the Main Menu, press Play Messages Play Messages Special Functions Return to the Special Functions Menu Continuous Delete Return to previous menu Play Messages Send Messages Recording Controls End RecordingSend a Message Select Additional Destinations Special Delivery OptionsFrom the Main Menu, press Send Messages Review recording Re-record Presswhen done Send Messages Forward a Message Optional Record a message comment after Append recording Presswhen done Reply to the Current Message Personal List Enter a list number ~ Send Messages Special Delivery Options Future Delivery Manage Mailbox From the Main MenuChange Your Greeting Manage MailboxCreate or Record Over a Personal Greeting Repeat on Change Your Greeting Selection Review a Greeting Change Your User Options Manage MailboxChange Your Do Not Disturb DND Setting Change Your Call Screening Setting Change Your Security Code Create or Record Over Your Busy Greeting Select Your Busy Greeting Record Your Name Change Your Message Notification Enter the notification template number ~ Review Your Option Settings Manage Your Lists From the Manage Mailbox MenuDelete a User ID from the list Manage Guest User IDs Manage Guest MailboxesUse Guest User IDs Integration Features Call ForwardIntegration Features Message Waiting Responding to a Lit Msg LEDSoft Key Control of Voice Mail CTX IntegrationTurning On/Off Message Waiting LED on Another Extension Voice Mail Main Menu Play Msgs Integration Features Previous Call Record to Voice Mail ³ To record a callDirect Transfer to Voice Mailbox Voice Mail Conference³ To enable Call Monitor on your telephone Call MonitorIntegration Features Glossary Term Definition Busy GreetingDtmf Glossary Tone-dialing Telephone Index Fifo ~ R Index