Toshiba Strata CTX28 manual User Prompts, User Tutorial New User

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The Grand Tour

User Prompts

decide to receive the call, let the call forward to your mailbox, or transfer the call to another extension with or without an announcement.

Busy Greeting – You can record your own custom busy greeting that plays when callers reach your extension, and it is busy.

Message Notification – Your User ID can have up to 10 notification records programmed by the System Administrator with a specific notification method (message waiting lights, stutter dial tone, pagers, voice, etc.) and the time/day when that notification record applies.

Once you have turned on a specific notification record, your voice mail system automatically calls you at the designated number and with the chosen method to notify you of your messages.

User Prompts

Your voice mail system prompts only for menu options available to you. You do not hear prompts for options:

Not supported by your voice mail system (e.g., future delivery)

Not configured for your mailbox by the System Administrator (e.g., guest users, do not disturb).

Check with your System Administrator to verify which user options are available to you.

User Tutorial (New User)

A first time user of the voice mail system automatically hears a user-friendly tutorial upon logging in to his/her mailbox. The tutorial walks the user through the process of:

Recording his/her name (if required)

Recording a personal greeting for the mailbox

Changing the default security code

Once the tutorial is completed successfully, it cannot be replayed.

Strata CTX28 Voice Processing User Guide 06/04

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Contents Voice Processing System User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Play Messages Iii Integration Features Organization IntroductionCalls attention to important instructions or information ConventionsAction/Response Table Related Documents/MediaViii Grand Tour Overview Admin Main Menu New Message Queue Features to Personalize Your MailboxMessage Queues Saved Message Queue Reply Message Message TypesForwarded Message Busy GreetingsPersonal System Private Special Delivery Options Future Delivery UrgentPersonal Distribution Lists Message Destination SelectionsDirectory User OptionsSystem Distribution Lists User Tutorial New User User PromptsUser Tutorial New User User Tutorial Getting StartedAccess Your Mailbox From Internal Telephone From External TelephoneRecord Your Name Record Your Personal Greetings Change Your Security Code Exit Your Mailbox or User Mode Getting Started Play Messages Access MessagesPlayback Controls Play Next Message Play Messages Play Your MessagesFrom the Main Menu, press Play Messages Play Messages Special Functions Return to the Special Functions Menu Continuous Delete Return to previous menu Play Messages Send Messages End Recording Recording ControlsSelect Additional Destinations Special Delivery Options Send a MessageFrom the Main Menu, press Send Messages Review recording Re-record Presswhen done Send Messages Forward a Message Optional Record a message comment after Append recording Presswhen done Reply to the Current Message Personal List Enter a list number ~ Send Messages Special Delivery Options Future Delivery From the Main Menu Manage MailboxManage Mailbox Change Your GreetingCreate or Record Over a Personal Greeting Repeat on Change Your Greeting Selection Review a Greeting Manage Mailbox Change Your User OptionsChange Your Do Not Disturb DND Setting Change Your Call Screening Setting Change Your Security Code Create or Record Over Your Busy Greeting Select Your Busy Greeting Record Your Name Change Your Message Notification Enter the notification template number ~ Review Your Option Settings From the Manage Mailbox Menu Manage Your ListsDelete a User ID from the list Manage Guest Mailboxes Manage Guest User IDsUse Guest User IDs Call Forward Integration FeaturesIntegration Features Responding to a Lit Msg LED Message WaitingSoft Key Control of Voice Mail CTX IntegrationTurning On/Off Message Waiting LED on Another Extension Voice Mail Main Menu Play Msgs Integration Features Previous ³ To record a call Call Record to Voice MailVoice Mail Conference Direct Transfer to Voice MailboxCall Monitor ³ To enable Call Monitor on your telephoneIntegration Features Term Definition Busy Greeting GlossaryDtmf Glossary Tone-dialing Telephone Index Fifo ~ R Index