Toshiba Strata CTX28 manual Introduction, Organization

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Introduction

This guide describes the voice messaging capabilities and procedures for making your voice mail system work for you.

Organization

This guide is divided as follows:

•Chapter 1 – The Grand Tour is an overview of the voice mail system. Topics covered are: features to personalize your mailbox; an explanation of message queues, types and destinations; special delivery options; playback/recording controls; and available user options.

•Chapter 2 – Getting Started provides instructions on those features you need when accessing your voice mail for the first time, including changing your security code and recording your name.

•Chapter 3 – Play Messages contains step-by-step instructions on playing messages.

•Chapter 4 – Send Messages details how to send, forward, and reply to a message.

•Chapter 5 – Manage Mailbox provides step-by-step instructions on recording greetings, using destination (distribution) lists, and activating options such as Do Not Disturb (DND) and Call Screening.

•Chapter 6 – Integration Features outlines Call Forward, Message Waiting, Soft Key Control, Call Record, Direct Transfer to Voice Mail, Voice Mail Conferencing and Call Monitor features.

•Glossary defines frequently-used voice processing system features and functions.

•Index

Strata CTX28 Voice Processing User Guide 06/04

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Contents Voice Processing System User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Play Messages Iii Integration Features Organization IntroductionCalls attention to important instructions or information ConventionsAction/Response Table Related Documents/MediaViii Grand Tour Overview Admin Main Menu Features to Personalize Your Mailbox Message QueuesNew Message Queue Saved Message Queue Message Types Forwarded MessageReply Message Personal GreetingsSystem BusyFuture Delivery Special Delivery OptionsUrgent PrivatePersonal Distribution Lists Message Destination SelectionsUser Options System Distribution ListsDirectory User Tutorial New User User PromptsUser Tutorial New User User Tutorial Getting StartedAccess Your Mailbox From Internal Telephone From External TelephoneRecord Your Name Record Your Personal Greetings Change Your Security Code Exit Your Mailbox or User Mode Getting Started Play Messages Access MessagesPlayback Controls Play Next Message Play Messages Play Your MessagesFrom the Main Menu, press Play Messages Play Messages Special Functions Return to the Special Functions Menu Continuous Delete Return to previous menu Play Messages Send Messages End Recording Recording ControlsSelect Additional Destinations Special Delivery Options Send a MessageFrom the Main Menu, press Send Messages Review recording Re-record Presswhen done Send Messages Forward a Message Optional Record a message comment after Append recording Presswhen done Reply to the Current Message Personal List Enter a list number ~ Send Messages Special Delivery Options Future Delivery From the Main Menu Manage MailboxManage Mailbox Change Your GreetingCreate or Record Over a Personal Greeting Repeat on Change Your Greeting Selection Review a Greeting Manage Mailbox Change Your User OptionsChange Your Do Not Disturb DND Setting Change Your Call Screening Setting Change Your Security Code Create or Record Over Your Busy Greeting Select Your Busy Greeting Record Your Name Change Your Message Notification Enter the notification template number ~ Review Your Option Settings From the Manage Mailbox Menu Manage Your ListsDelete a User ID from the list Manage Guest Mailboxes Manage Guest User IDsUse Guest User IDs Call Forward Integration FeaturesIntegration Features Responding to a Lit Msg LED Message WaitingCTX Integration Turning On/Off Message Waiting LED on Another ExtensionSoft Key Control of Voice Mail Voice Mail Main Menu Play Msgs Integration Features Previous ³ To record a call Call Record to Voice MailVoice Mail Conference Direct Transfer to Voice MailboxCall Monitor ³ To enable Call Monitor on your telephoneIntegration Features Term Definition Busy Greeting GlossaryDtmf Glossary Tone-dialing Telephone Index Fifo ~ R Index