Toshiba Strata CTX28 manual From External Telephone, From Internal Telephone

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Getting Started

Step 1: Access Your Mailbox

From External Telephone

1.From an external telephone, call your voice mail system on

___________.

2.When voice mail answers, press ￿.

3.Enter your User ID + ￿.

4.Enter the default security code + ￿.

If you make a mistake while entering the code, press ￿ to re-enter.

The system answers with your standard company greeting.

Your voice mail prompts you to enter your User ID.

If your voice mail system is designed with a fixed length number for your User ID, do not press ￿ after entering a User ID. See your System Administrator for specific operation of your system.

Your voice mail prompts you to enter your security code.

If your voice mail system is designed with a fixed length number for your security code, do not press ￿ after entering the security code. See your System Administrator for specific operation of your system.

You are now in your mailbox. Your voice mail system plays your name and the number of messages you have and then prompts you with a list of choices from the Main Menu.

From Internal Telephone

1.From an internal telephone, call your voice mail system on

___________.

2.Enter the default security code + ￿.

If you make a mistake while entering the code, press ￿ to re-enter.

Your voice mail prompts you to enter your security code.

If your voice mail system is designed with a fixed length number for your security code, do not press ￿ after entering the security code. See your System Administrator for specific operation of your system.

You are now in your mailbox. Your voice mail system plays your name and the number of messages you have and then prompts you with a list of choices from the Main Menu.

Strata CTX28 Voice Processing User Guide 06/04

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Contents Voice Processing System User Guide Publication Information Toshiba America Information SYSTEMS, INC. Tais Toshiba America Information Systems, Inc Contents Play Messages Iii Integration Features Organization IntroductionCalls attention to important instructions or information ConventionsAction/Response Table Related Documents/MediaViii Grand Tour Overview Admin Main Menu Features to Personalize Your Mailbox Message QueuesNew Message Queue Saved Message Queue Message Types Forwarded MessageReply Message Busy GreetingsPersonal SystemPrivate Special Delivery OptionsFuture Delivery UrgentPersonal Distribution Lists Message Destination SelectionsUser Options System Distribution ListsDirectory User Tutorial New User User PromptsUser Tutorial New User User Tutorial Getting StartedAccess Your Mailbox From Internal Telephone From External TelephoneRecord Your Name Record Your Personal Greetings Change Your Security Code Exit Your Mailbox or User Mode Getting Started Play Messages Access MessagesPlayback Controls Play Next Message Play Messages Play Your MessagesFrom the Main Menu, press Play Messages Play Messages Special Functions Return to the Special Functions Menu Continuous Delete Return to previous menu Play Messages Send Messages End Recording Recording ControlsSelect Additional Destinations Special Delivery Options Send a MessageFrom the Main Menu, press Send Messages Review recording Re-record Presswhen done Send Messages Forward a Message Optional Record a message comment after Append recording Presswhen done Reply to the Current Message Personal List Enter a list number ~ Send Messages Special Delivery Options Future Delivery From the Main Menu Manage MailboxManage Mailbox Change Your GreetingCreate or Record Over a Personal Greeting Repeat on Change Your Greeting Selection Review a Greeting Manage Mailbox Change Your User OptionsChange Your Do Not Disturb DND Setting Change Your Call Screening Setting Change Your Security Code Create or Record Over Your Busy Greeting Select Your Busy Greeting Record Your Name Change Your Message Notification Enter the notification template number ~ Review Your Option Settings From the Manage Mailbox Menu Manage Your ListsDelete a User ID from the list Manage Guest Mailboxes Manage Guest User IDsUse Guest User IDs Call Forward Integration FeaturesIntegration Features Responding to a Lit Msg LED Message WaitingCTX Integration Turning On/Off Message Waiting LED on Another ExtensionSoft Key Control of Voice Mail Voice Mail Main Menu Play Msgs Integration Features Previous ³ To record a call Call Record to Voice MailVoice Mail Conference Direct Transfer to Voice MailboxCall Monitor ³ To enable Call Monitor on your telephoneIntegration Features Term Definition Busy Greeting GlossaryDtmf Glossary Tone-dialing Telephone Index Fifo ~ R Index