Cortelco 2750 instruction manual Setting More Than One Phone as an Auto Attendant

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5.2.7.Setting More Than One Phone as an Auto Attendant

You may wish to set more than one phone as an Auto Attendant to act as a back up for when your primary Auto Attendant is busy. If you choose to have an additional Auto Attendant on your system, then you must be sure to set your primary Auto Attendant with the shortest Auto Attendant Pickup Delay. (5.2.5) This way it will always be the first one to answer calls. You must then set each subsequent Auto Attendant with a different pickup delay to avoid more than one unit trying to pickup an incoming call at the same time.

5.2.8.Using Additional Auto Attendant OGMs

In addition to the AA Day OGM, you may record up to an additional 7 Auto Attendant OGMs numbered AA OGM2 through AA OGM8. The caller hears any of these messages by dialing the corresponding number. You may record your hours of operation in AA OGM2 and directions to your office to AA OGM3. In your prime AA OGM, you would say dial 2 for business hours and dial 3 for travel directions to our office.

To record additional Auto Attendant OGM

a.Press MENU

b.Press DOWN ARROW repeatedly until “Answer Setting” appears in the display.

c.Press the soft key under ENTER. “Ans System: ON” will appear in the display.

d.Press DOWN ARROW repeatedly until “Advanced Setting” appears in display.

e.Press the soft key under ENTER. “AA OGM 2-8”will appear in display.

f.Press the soft key under ENTER. “AA OGM2” will appear in display

g.Lift handset and press RECORD button to start recording. The display will read “Confirm” with options of NO (Down Arrow) or YES (Select Key). Press Yes, The unit will play a message of “Please record a greeting after the tone.” Press STOP button to end greeting.

h.Press MENU to exit.

Note: Use the above directions to record additional OGMs.

5.2.9.Setting Separate Auto Attendant OGM's for Different Lines.

You may need to have a separate Auto Attendant OGM for one or more of your lines. While the phone is preset to play the AA Day OGM on all lines, you may choose to have a different OGM on each line. This feature is useful if you have multiple businesses sharing one system, or if your business and personal lines sharing the same system.

In order to use this feature, first follow the instruction for recording additional Auto Attendant OGMs. Then follow the steps below to assign the desired Auto Attendant OGM to each line.

a.Press MENU

b.Press DOWN ARROW repeatedly until “Answer Setting” appears in the display.

c.Press the soft key under ENTER. “Ans System: ON” will appear in the display.

d.Press DOWN ARROW repeatedly until “Advanced Setting” appears in display.

e.Press the soft key under ENTER.

f.Press DOWN ARROW until “AA by Line” appears in display.

g.

Press the soft key under ENTER “L1 AA OGM1” will be on display

h.Press the soft key under CHANGE until the OGM is the one that you want answered on Line 1

i.Press DOWN ARROW to go to next Line or MENU to exit.

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2750 User Guide Version 1.3

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Contents OWNER’S Instruction Manual Table of Contents Memory Settings Iii User Guide Version Using Your Telephones Answering System Using Stanard Telephones Thank YOU For Purchasing Feature List User Guide Version Important Safety Instructions Unpacking and Installation Box ContentsTelephone Part Identification Standard Installation Identify Your Existing Wiring SystemPlan Your Installation Installations with Private Lines and Unconnected LinesAssign a Station Number Install Batteries OptionalConnect Cords to Telephone Station Number Assignment Verify Proper InstallationSystem Programming Station Name AssignmentLine Configuration/Type Loop Voltage Detector To Set Connections/ConfigurationTo Set Loop Voltage Detector Setting Distinctive Ringing Ringer ConfigurationTo choose how each line will ring Intercom Call Response Setting Off-Hook RingingTo choose how your phone will respond to intercom calls To Set Automatic Line Selection To set the system’s toll restriction access codeAutomatic Line Selection Toll RestrictionTo completely restrict specific lines at a telephone RestrictedTo set the allowed numbers at a particular telephone System PrivacyDialing Mode To Change the Privacy SettingArea Codes Memory Settings To Store Caller ID Records Storing a Caller ID number into memoryTo store a personal directory dial number To Store the Centrex PrefixErase Numbers Stored in Memory Erase All Feature SettingsReset Default Settings Erase Toll RestrictionsMiscellaneous Settings Caller ID on Call Waiting Cidcw Sensitivity Adjusting Auto Hold Drop TimeAdjusting Flash Timer Hold Call ReminderAnswering System Changing your OGM Setting Your Telephones Pickup DelaySetting Toll Saver New Message BeepRemote Code Setting Message LengthAuto-Attendant Record your Auto Attendant Day OGM Set up the Auto AttendantRecord your Auto Attendant Night OGM Night Timer Set Setting Auto Attendant Pickup DelayRecord your Auto Attendant Zero-Out OGM Setting Separate Auto Attendant OGMs for Different Lines Setting More Than One Phone as an Auto AttendantUsing Additional Auto Attendant OGMs To record additional Auto Attendant OGMChoosing the Zero-Out Action All Transfer FeatureTurn Off the Auto Attendant on One or More Lines Leave a Message at the Auto AttendantTransfer Direct to Voice Mail Summary of Auto Attendant ActionsTelephone Operation Outside Calls Answering a call on another lineConference Outside Call with Intercom StationPersonal Ring Blind TransferTransfer Ring Caller IDDeleting Numbers Volume LevelsDialing Calls RingerSpeakerphone Accessing MessagesResetting MSG Lamp Intercom SpeakerDo Not Disturb DND FlashMute Line ReserveToll Restriction Removal Single Call Timer Elapsed Call TimeCall Privacy Toll Restriction Removal Single StationHeadset Timer ResetElapsed Call Time Previous Calls Directory CardAnswering Intercom Calls Intercom Ring Intercom while IdleIntercom while on an Outside Call Intercom VoiceBlocking Pages AllAnswering Pages Single Room MonitoringStop Message Playback Using Your Telephones Answering SystemListening to your Messages Play Messages Pause Message PlaybackSkip to the next Message Using Dial PadRepeat a Message Jump backRecording a Memo or Conversation Erasing Messages To Erase a MessageTo Erase All Messages Recording a Telephone ConversationLine Status and Calls on Hold Using Stanard TelephonesTo Repeat an Auto Attendant OGM IntercomPower Failure Operation Battery ReplacementBatteries Appendix a Phone SettingsMenu Tree ON/OFF Answer Settings Menu Options SUB Menu DefaultTime and Date Settings Memory SettingsAdvanced Settings Installation Worksheet Appendix BAppendix C Toll Restriction WorksheetTrouble Shooting Guide Appendix DFCC Information Telephone Repair Limited Warranty Repair Center Sawyer Road Corinth, Mississippi
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