Cortelco 2750 Turn Off the Auto Attendant on One or More Lines, Choosing the Zero-Out Action

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5.2.10.Turn Off the Auto Attendant on One or More Lines

You may wish to turn the Auto Attendant OFF on one or more lines. For example, you may have a personal line that you do not want answered by the Auto Attendant. To do this follow the steps of 5.2.9 and keep pressing the Change Button until the OGM is OFF.

5.2.11.Choosing the Zero-Out Action

When the caller dials “0” during an Auto Attendant message, the default setting is that it plays the Zero-Out OGM. However, you may wish to choose a different Zero-Out action. You may set the phone to transfer to a particular extension, ring all the phones with a particular distinctive ring, or even disallow the caller to zero-out. To choose a Zero-Out action.

a.Press MENU

b.Press DOWN ARROW repeatedly until “Answer Setting” appears in the display.

c.Press the soft key under ENTER. “Ans System: ON” will appear in the display.

d.Press DOWN ARROW repeatedly until “Advanced Setting” appears in display.

e.Press the soft key under ENTER.

f.Press DOWN ARROW until “Zero Out Action” appears in display.

g.Press the soft key under ENTER, “AA ZERO-OUT OGM” will appears in the display

h.Press the soft key under CHANGE until the desired Zero-Out Action is displayed.

i.Press MENU to exit.

5.2.12.All Transfer Feature

Your telephone is equipped with the ability to transfer calls to all phones with one of nine personal rings. After hearing an Auto Attendant OGM, if the caller dials 30 through 38, then all phones will ring with that particular distinctive ring. In a small business you might mention in your AA OGM that for Sales dial 31 and for Billing dial 32. This will ring all phones and you will know what type of call by the distinctive ring.

5.2.13.Leave a Message at the Auto Attendant

The AA Messages do not have any beep at the end, and will not normally record any message. However, if the caller press a # while listening to an AA OGM, the phone will play its ANS OGM and allow the caller to leave a message.

5.2.14.Set Night Message by Line

If you do not wish to have a night message on all your lines, you may turn the night message OFF on any or all of your lines, so that the day message will play at all hours. This feature is useful for example, if you have a round the clock business. In this case you would turn the night message OFF on all lines. Or you may have a personal line that shares the system with your business lines. In this case, you would turn OFF the night message on that particular line. To program the feature.

a.Press MENU

b.Press DOWN ARROW repeatedly until “Answer Setting” appears in the display.

c.Press the soft key under ENTER. “Ans System: ON” will appear in the display.

d.Press DOWN ARROW repeatedly until “Advanced Setting” appears in display.

e.Press the soft key under ENTER.

f.Press DOWN ARROW until “Night Msg by Ln” appears in display.

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2750 User Guide Version 1.3

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Contents OWNER’S Instruction Manual Table of Contents Memory Settings Iii User Guide Version Using Your Telephones Answering System Using Stanard Telephones Thank YOU For Purchasing Feature List User Guide Version Important Safety Instructions Box Contents Unpacking and InstallationTelephone Part Identification Installations with Private Lines and Unconnected Lines Identify Your Existing Wiring SystemPlan Your Installation Standard InstallationConnect Cords to Telephone Install Batteries OptionalAssign a Station Number Station Name Assignment Verify Proper InstallationSystem Programming Station Number AssignmentLine Configuration/Type To Set Loop Voltage Detector To Set Connections/ConfigurationLoop Voltage Detector To choose how each line will ring Ringer ConfigurationSetting Distinctive Ringing To choose how your phone will respond to intercom calls Setting Off-Hook RingingIntercom Call Response Toll Restriction To set the system’s toll restriction access codeAutomatic Line Selection To Set Automatic Line SelectionRestricted To completely restrict specific lines at a telephoneSystem Privacy To set the allowed numbers at a particular telephoneArea Codes To Change the Privacy SettingDialing Mode Memory Settings To Store the Centrex Prefix Storing a Caller ID number into memoryTo store a personal directory dial number To Store Caller ID RecordsErase Toll Restrictions Erase All Feature SettingsReset Default Settings Erase Numbers Stored in MemoryMiscellaneous Settings Hold Call Reminder Adjusting Auto Hold Drop TimeAdjusting Flash Timer Caller ID on Call Waiting Cidcw SensitivityAnswering System New Message Beep Setting Your Telephones Pickup DelaySetting Toll Saver Changing your OGMAuto-Attendant Setting Message LengthRemote Code Record your Auto Attendant Night OGM Set up the Auto AttendantRecord your Auto Attendant Day OGM Record your Auto Attendant Zero-Out OGM Setting Auto Attendant Pickup DelayNight Timer Set To record additional Auto Attendant OGM Setting More Than One Phone as an Auto AttendantUsing Additional Auto Attendant OGMs Setting Separate Auto Attendant OGMs for Different LinesLeave a Message at the Auto Attendant All Transfer FeatureTurn Off the Auto Attendant on One or More Lines Choosing the Zero-Out ActionSummary of Auto Attendant Actions Transfer Direct to Voice MailTelephone Operation Outside Call with Intercom Station Answering a call on another lineConference Outside CallsCaller ID Blind TransferTransfer Ring Personal RingRinger Volume LevelsDialing Calls Deleting NumbersIntercom Speaker Accessing MessagesResetting MSG Lamp SpeakerphoneLine Reserve FlashMute Do Not Disturb DNDToll Restriction Removal Single Station Timer Elapsed Call TimeCall Privacy Toll Restriction Removal Single CallDirectory Card Timer ResetElapsed Call Time Previous Calls HeadsetIntercom Voice Intercom while IdleIntercom while on an Outside Call Answering Intercom Calls Intercom RingRoom Monitoring AllAnswering Pages Single Blocking PagesPause Message Playback Using Your Telephones Answering SystemListening to your Messages Play Messages Stop Message PlaybackJump back Using Dial PadRepeat a Message Skip to the next MessageRecording a Telephone Conversation Erasing Messages To Erase a MessageTo Erase All Messages Recording a Memo or ConversationIntercom Using Stanard TelephonesTo Repeat an Auto Attendant OGM Line Status and Calls on HoldBatteries Battery ReplacementPower Failure Operation Menu Tree Phone SettingsAppendix a ON/OFF Menu Options SUB Menu Default Answer SettingsAdvanced Settings Memory SettingsTime and Date Settings Appendix B Installation WorksheetToll Restriction Worksheet Appendix CAppendix D Trouble Shooting GuideFCC Information Telephone Repair Repair Center Sawyer Road Corinth, Mississippi Limited Warranty