Cortelco 2750 instruction manual Answering a call on another line, Conference, Outside Calls

Page 38

button at any time to return to your original call and disconnect the second call. If you wish to keep the second call, you must remember to place it on hold before returning to the original call. You can switch between lines as much as you want during the course of a call. Always remember to place your current call on hold before seizing another line, or you will disconnect your current call.

6.3.3.Answering a call on another line

While having a conversation on one line, if a call comes in on another line, its line lamp will begin flashing and a double ring will sound every 15 seconds. If an incoming call is coming in on a line that is set to “ringer off”, the alerting ring will not sound.

You may answer the call by pressing the flashing LINE button. Remember to put the first call on hold before answering the incoming call, or the first call will be disconnected.

6.4.Conference

Your 2750 allows you to make conference calls with two other parties. You may conference either two outside lines or one outside line and one intercom station.

6.4.1.Outside Calls

a.Make or answer a call.

b.Press HOLD.

c.Make or answer a call on another line.

d.When the second call is connected, press the CONFERENCE button. The lines are immediately conferenced.

e.Hang up to end the conference call. You may press a LINE button if you wish to continue the call with the party that line. The other line will be disconnected.

6.4.2.Outside Call with Intercom Station

a.Place an intercom call to the desired station. The outside call is automatically placed on hold.

b.After the person at the other station answers, press the CONFERENCE button to create a conference call.

c.Hang up to end the conference call. The person at the other station may remain connected to the outside call. Another way to conference an intercom station to an outside call is to press the appropriate LINE button at the second intercom station. Note that System Call Privacy must be OFF for this method to work. See Section 2.9. If you wish to talk privately with one party during a conference call, press HOLD to place both lines on hold, and then press a LINE button to talk with the person on that line. Press CONFERENCE to resume the conference call.

6.5.Transfer

6.5.1.Attended Transfer

a.Place an intercom call to the desired station. The outside call is automatically placed on hold.

b.When the intercom party answers, announce that you are transferring the call. If the other 2750 station does not wish to be transferred the call, press the LINE button to return to the outside call.

c.Press the TRANSFER button.

32

2750 User Guide Version 1.3

Page 37 Page 39
Image 38
Page 37 Page 39
Contents OWNER’S Instruction Manual Table of Contents Memory Settings Iii User Guide Version Using Your Telephones Answering System Using Stanard Telephones Thank YOU For Purchasing Feature List User Guide Version Important Safety Instructions Unpacking and Installation Box ContentsTelephone Part Identification Standard Installation Identify Your Existing Wiring SystemPlan Your Installation Installations with Private Lines and Unconnected LinesConnect Cords to Telephone Install Batteries OptionalAssign a Station Number Station Number Assignment Verify Proper InstallationSystem Programming Station Name AssignmentLine Configuration/Type To Set Loop Voltage Detector To Set Connections/ConfigurationLoop Voltage Detector To choose how each line will ring Ringer ConfigurationSetting Distinctive Ringing To choose how your phone will respond to intercom calls Setting Off-Hook RingingIntercom Call Response To Set Automatic Line Selection To set the system’s toll restriction access codeAutomatic Line Selection Toll RestrictionTo completely restrict specific lines at a telephone RestrictedTo set the allowed numbers at a particular telephone System PrivacyArea Codes To Change the Privacy SettingDialing Mode Memory Settings To Store Caller ID Records Storing a Caller ID number into memoryTo store a personal directory dial number To Store the Centrex PrefixErase Numbers Stored in Memory Erase All Feature SettingsReset Default Settings Erase Toll RestrictionsMiscellaneous Settings Caller ID on Call Waiting Cidcw Sensitivity Adjusting Auto Hold Drop TimeAdjusting Flash Timer Hold Call ReminderAnswering System Changing your OGM Setting Your Telephones Pickup DelaySetting Toll Saver New Message BeepAuto-Attendant Setting Message LengthRemote Code Record your Auto Attendant Night OGM Set up the Auto AttendantRecord your Auto Attendant Day OGM Record your Auto Attendant Zero-Out OGM Setting Auto Attendant Pickup DelayNight Timer Set Setting Separate Auto Attendant OGMs for Different Lines Setting More Than One Phone as an Auto AttendantUsing Additional Auto Attendant OGMs To record additional Auto Attendant OGM Choosing the Zero-Out Action All Transfer Feature Turn Off the Auto Attendant on One or More Lines Leave a Message at the Auto AttendantTransfer Direct to Voice Mail Summary of Auto Attendant ActionsTelephone Operation Outside Calls Answering a call on another lineConference Outside Call with Intercom StationPersonal Ring Blind TransferTransfer Ring Caller IDDeleting Numbers Volume LevelsDialing Calls RingerSpeakerphone Accessing MessagesResetting MSG Lamp Intercom SpeakerDo Not Disturb DND FlashMute Line ReserveToll Restriction Removal Single Call Timer Elapsed Call TimeCall Privacy Toll Restriction Removal Single StationHeadset Timer ResetElapsed Call Time Previous Calls Directory CardAnswering Intercom Calls Intercom Ring Intercom while IdleIntercom while on an Outside Call Intercom VoiceBlocking Pages AllAnswering Pages Single Room MonitoringStop Message Playback Using Your Telephones Answering SystemListening to your Messages Play Messages Pause Message PlaybackSkip to the next Message Using Dial PadRepeat a Message Jump backRecording a Memo or Conversation Erasing Messages To Erase a MessageTo Erase All Messages Recording a Telephone ConversationLine Status and Calls on Hold Using Stanard TelephonesTo Repeat an Auto Attendant OGM IntercomBatteries Battery ReplacementPower Failure Operation Menu Tree Phone SettingsAppendix a ON/OFF Answer Settings Menu Options SUB Menu DefaultAdvanced Settings Memory SettingsTime and Date Settings Installation Worksheet Appendix BAppendix C Toll Restriction WorksheetTrouble Shooting Guide Appendix DFCC Information Telephone Repair Limited Warranty Repair Center Sawyer Road Corinth, Mississippi
Top Page Image Contents