Cortelco 2750 Blind Transfer, Transfer Ring, Personal Ring, Caller ID, Incoming call

Page 39

6.5.2.Blind Transfer

a.Press the TRANSFER button.

b.Dial the desired two-digit station number to transfer the call to that station. If the desired station does not answer, it will stop ringing after one minute. To re-engage the call press the flashing LINE button. The call can be answered at any telephone by pressing the flashing LINE button.

6.5.3.Transfer Ring

You may transfer an outside call to all stations by using the transfer ring. If you answer a call that is not for you, and you do not know where to direct it, press TRANSFER twice. All of the other phones will ring in the transfer ring and the call will be transferred to the next answering station. The call will remain on hold at your station until another station picks up the call.

6.5.4.Personal Ring

The 2750 telephone also features eight unique personal transfer rings. You may assign each person their own personal ring. Calls can then be transferred to them using this ring. This feature is helpful if you wish to transfer a call to a person who may not always be at a particular phone. Many people find this method of transferring a call more professional and unobtrusive than the traditional method of using voice pages to call people to the phone.

To use this feature, press TRANSFER and then the desired dial pad number buttons. All the other phones will now ring with the personal ring represented by that number.

6.6.Caller ID

The Caller ID feature works in conjunction with Caller ID service offered by your local telephone company. The 2750 can store up to 50 of your most recent calls. In order for this feature to work, you must subscribe to the Caller ID service from your local telephone company. Call waiting caller ID may not be available in all areas that offer caller ID service, and may cost more than basic number caller ID service. Also, please note that you must order Caller ID service separately for each line on which the service is desired.

6.6.1.Incoming call

The caller ID information will be displayed automatically. There is no need to press the CALLS button.

6.6.2.Call Waiting Caller ID

When you are on the line and another call comes in, the display will automatically display the caller ID information. To answer that call, press FLASH. To return to the previous call, press FLASH again.

6.6.3.Caller List

6.6.3.1Reviewing Calls

To review previous calls, press the CALLS button and use the up and down arrow buttons under the display to scroll through the caller list. The display will indicate the number of new calls in the caller list, as well as the total number of calls in the caller list. A “new” call is one that has not yet been viewed.

33

2750 User Guide Version 1.3

Image 39
Contents OWNER’S Instruction Manual Table of Contents Memory Settings Iii User Guide Version Using Your Telephones Answering System Using Stanard Telephones Thank YOU For Purchasing Feature List User Guide Version Important Safety Instructions Box Contents Unpacking and InstallationTelephone Part Identification Installations with Private Lines and Unconnected Lines Identify Your Existing Wiring SystemPlan Your Installation Standard InstallationInstall Batteries Optional Assign a Station NumberConnect Cords to Telephone Station Name Assignment Verify Proper InstallationSystem Programming Station Number AssignmentLine Configuration/Type To Set Connections/Configuration Loop Voltage DetectorTo Set Loop Voltage Detector Ringer Configuration Setting Distinctive RingingTo choose how each line will ring Setting Off-Hook Ringing Intercom Call ResponseTo choose how your phone will respond to intercom calls Toll Restriction To set the system’s toll restriction access codeAutomatic Line Selection To Set Automatic Line SelectionRestricted To completely restrict specific lines at a telephoneSystem Privacy To set the allowed numbers at a particular telephoneTo Change the Privacy Setting Dialing ModeArea Codes Memory Settings To Store the Centrex Prefix Storing a Caller ID number into memoryTo store a personal directory dial number To Store Caller ID RecordsErase Toll Restrictions Erase All Feature SettingsReset Default Settings Erase Numbers Stored in MemoryMiscellaneous Settings Hold Call Reminder Adjusting Auto Hold Drop TimeAdjusting Flash Timer Caller ID on Call Waiting Cidcw SensitivityAnswering System New Message Beep Setting Your Telephones Pickup DelaySetting Toll Saver Changing your OGMSetting Message Length Remote CodeAuto-Attendant Set up the Auto Attendant Record your Auto Attendant Day OGMRecord your Auto Attendant Night OGM Setting Auto Attendant Pickup Delay Night Timer SetRecord your Auto Attendant Zero-Out OGM To record additional Auto Attendant OGM Setting More Than One Phone as an Auto AttendantUsing Additional Auto Attendant OGMs Setting Separate Auto Attendant OGMs for Different LinesLeave a Message at the Auto Attendant All Transfer FeatureTurn Off the Auto Attendant on One or More Lines Choosing the Zero-Out ActionSummary of Auto Attendant Actions Transfer Direct to Voice MailTelephone Operation Outside Call with Intercom Station Answering a call on another lineConference Outside CallsCaller ID Blind TransferTransfer Ring Personal RingRinger Volume LevelsDialing Calls Deleting NumbersIntercom Speaker Accessing MessagesResetting MSG Lamp SpeakerphoneLine Reserve FlashMute Do Not Disturb DNDToll Restriction Removal Single Station Timer Elapsed Call TimeCall Privacy Toll Restriction Removal Single CallDirectory Card Timer ResetElapsed Call Time Previous Calls HeadsetIntercom Voice Intercom while IdleIntercom while on an Outside Call Answering Intercom Calls Intercom RingRoom Monitoring AllAnswering Pages Single Blocking PagesPause Message Playback Using Your Telephones Answering SystemListening to your Messages Play Messages Stop Message PlaybackJump back Using Dial PadRepeat a Message Skip to the next MessageRecording a Telephone Conversation Erasing Messages To Erase a MessageTo Erase All Messages Recording a Memo or ConversationIntercom Using Stanard TelephonesTo Repeat an Auto Attendant OGM Line Status and Calls on HoldBattery Replacement Power Failure OperationBatteries Phone Settings Appendix aMenu Tree ON/OFF Menu Options SUB Menu Default Answer SettingsMemory Settings Time and Date SettingsAdvanced Settings Appendix B Installation WorksheetToll Restriction Worksheet Appendix CAppendix D Trouble Shooting GuideFCC Information Telephone Repair Repair Center Sawyer Road Corinth, Mississippi Limited Warranty