VTech DS6121-4 user manual Light on the handset should be on

Page 58

Troubleshooting

Problem

Suggestion

 

 

 

The battery does not

Make sure the handset is placed in the telephone base or charger correctly. The CHARGE

charge in the handset

 

light on the handset should be on.

or the handset battery

Remove and reinstall the battery, then charge for up to 16 hours.

is not charging.

• If the handset is in the charger or in the telephone base but the CHARGE light on the handset

 

 

 

is not on, refer to The charge light is off in this section.

 

It may be necessary to purchase a new battery. Please refer to the Battery section (page 51)

 

 

of this user’s manual.

 

 

 

The CHARGE light is

Clean the charging contacts on the handset(s) and telephone base each month using a pencil

off.

 

eraser or a dry non-abrasive fabric.

 

• Make sure the power adapter and telephone line cords are plugged in correctly and securely.

 

Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one

 

 

minute for the handset and telephone base to reset.

 

 

 

There is no dial tone.

First, try all the above suggestions.

 

• Move the handset closer to the telephone base. It might be out of range.

 

• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.

 

• Disconnect the telephone base from the telephone wall jack and connect a different telephone.

 

 

If there is no dial tone on this telephone either, the problem is in your wiring or local service.

 

 

Contact your local telephone company.

 

 

 

54

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Contents User’s manual Congratulations Table of contents Answering system Parts checklist Getting startedTelephone base and charger installation Battery installation and charging Mounting bracket installation Wall mounting bracket installationDesktop/tabletop bracket installation Handset layout MUTE/REMOVETelephone base layout DeleteTelephone settings Ringer volume handsetRinger tone Key tone LanguageTelephone Basicsettingsoperation Clear voice mailAnswer a call VolumeMake a call End a callRinger mute MuteCall waiting Chain dialing Find handsetIntercom Model DS6121-2Conference call Transfer an external call Flash OFF/CLEAR or INTTransfer to Calling Handset Handset X is Calling Intercom Switch between external and intercom call Answer an incoming call during an intercom call Directory Store a directory entry Character chart Search the directory Dial a directory entryEdit a directory entry Delete from the directory About caller ID Call log Missed calls indicator Review the call logMake a call log entry ready to dial Dial a call log entrySave a call log entry to the directory Unable to SaveDelete from the call log CALLS?Call log display screen messages Displays WhenDial a redial entry Redial listDelete from redial Answering system and voicemail Message capacityActivate the answering system Set the clockAnswering system setup Set number of ringsSet telephone base ringer volume Set remote access code Set message alert toneOutgoing announcement Play your announcementRecord your own announcement Delete your announcementMessage playback New message indicationOptions during playback Record a memo Delete all messagesRecord and play memos Memo playbackCall screening Call interceptMessage window displays Window displays DescriptionsRemote access Command FunctionHandset display screen messages You Handset and telephone base indicators Handset lights Handset and telephone base indicators Handset icons NEWBattery Important safety instructions Troubleshooting Problem SuggestionLight on the handset should be on Apply Base to synchronize Handset System does CONNECTING... is Answering system To one minute for this to take place Maintenance Operating rangeAbout cordless telephones Rbrc sealWarranty What does this limited warranty cover?How do you get warranty service? FCC, Acta and IC regulations FCC PartFCC, Acta and IC regulations Technical specifications Index Index 91-001513-060-100