VTech DS6121-4 user manual CONNECTING... is

Troubleshooting

Problem	Suggestion
Caller ID entries do not	• Although the call log entries you receive have 10 digits, (the area code plus the seven-digit
match the numbers I	number), in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits,
need to dial.	or a 1 plus the area code plus the seven digits. You can change the number of digits that you
	dial from the call log.
	• While reviewing the call log, press # repeatedly to display these dialing options for local and
	long distance numbers before dialing or saving the telephone number.
CONNECTING... is	• The handset may be out of range. Move it closer to the telephone base.
shown in the handset	• Make sure the power cord is securely plugged into the telephone base. Use a working electrical
display window. Why	outlet that is not controlled by a wall switch.
don’t I get a dial tone	• Reset your telephone by unplugging the power adapter from the telephone base. Disconnect
when I try to use this	the battery from the cordless handset. Wait for 15 seconds, then plug in the power adapter and
telephone?	re-install the battery. Place the handset in the telephone base and allow up to one minute for
	the handset and telephone base to synchronize.
	• Other electronic products may prevent your handset and telephone base from communicating
	with each other. Try installing your telephone base as far away from these electronic devices as
	possible: wireless routers, radios, radio towers, pager towers, cellular telephones, intercoms, room
	monitors, televisions, personal computers, kitchen appliances and other cordless telephones.

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Appendix