VTech DS6121-4 user manual System does

Troubleshooting

Problem	Suggestion
I hear noise on the	•	Make sure the telephone line cord is plugged in securely.
cordless handset, and
none of the keys or
buttons works.
My caller ID features are	•	Caller ID is a subscription service. You must subscribe to this service from your local telephone
not working properly.		company for this feature to work on your telephone.
	• The caller may not be calling from an area which supports caller ID.
	•	Both you and the caller’s telephone companies must use equipment which are compatible
		with the caller ID service.
	• The caller ID information will be displayed after the first or second ring. Caller ID data may not
		be displayed on your phone if you answer a call at or before the second ring. This would also
		apply to an answering device that answers the call at or before the second ring.
	• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
		base and the telephone line jack. Contact your DSL service provider for filter information.
The system does	•	Make sure you subscribe to caller ID with call waiting features provided by the local telephone
not receive caller ID		company.
or the system does	•	The caller may not be calling from an area which supports caller ID.
not display caller ID	•	Both you and the caller’s telephone companies must use equipment which are compatible
during call waiting.
		with caller ID service.
	• Caller ID data may not be displayed on your phone if you answer a call at or before the second ring.
		This would also apply to an answering device that answers the call at or before the second ring.
	• If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone
		base and the telephone line jack. Contact your DSL service provider for filter information.

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