Fortinet 4.0 MR1 manual Configuring the FortiGate Voice Pstn and PBX settings

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Configuring network settings for the devices on the Internal network

Example FortiGate Voice branch office configuration

Configuring network settings for the devices on the Internal network

You can configure the PCs and other devices on the internal network to get their network configuration automatically using DHCP. If required you can also configure devices on the internal network with static IP addresses on the 172.20.120.0 subnet but outside the range awarded by the FortiGate Voice DHCP server. Example static TCP/IP configuration:

IP Address

172.20.120.20

Subnet Mask

255.255.255.0

Default Gateway

172.20.120.10

DNS Server

172.20.120.10

You can also use the same network configuration for the SIP phones on the internal network.

Configuring the FortiGate Voice PSTN and PBX settings

The procedures in this section describe how to configure the FortiGate Voice unit as the PBX for SIP phones on the branch office internal network. These procedures describe how to configure many of the FortiGate Voice PSTN and PBX features. PSTN features are supported on some FortiGate Voice models. The following procedures are included:

•To configure the fxo1 PSTN interface

•To configure basic PBX system and voicemail notification settings

•To add a VoIP provider

•To add a dial plan for dialing the PSTN and the main office

•To add the extensions that are on the branch office internal network

To configure the fxo1 PSTN interface

This procedure describes how to configure the FortiGate Voice fxo1 PSTN interface to connect the FortiGate Voice unit to one PSTN phone line. If you have more PSTN phone lines you can connect and configure more fxo interfaces. Skip this procedure if your FortiGate Voice unit does not include PSTN interfaces.

1Go to System > Network > PSTN Interface and edit the fxo1 interface.

2Configure the following settings.

Phone Number

Enter the phone number of the PSTN phone line as provided by your

 

phone service provider.

 

The phone number is used for caller ID for calls from the FortiGate

 

Voice unit to the PSTN. It can be any number, but is usually the

 

actual phone number of the PSTN line connected to the fxo1

 

interface. Area code and country codes are optional.

Display Name

This name is used for caller ID for calls from the FortiGate Voice unit

 

to the PSTN. It can be any name, such as a company name, that

 

identifies the branch office.

Caller ID Options

Configure the following options to support caller ID functions for calls

 

from the internal network to the PSTN.

Catch Caller ID

Select to enable the FortiGate Voice unit to receive caller ID

 

information from calls originating on the PSTN and send the caller ID

 

information to the extension that answers the call.

 

 

 

FortiGate Voice Version 4.0 MR1 Administration Guide

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01-410-112851-20100601

 

http://docs.fortinet.com/ • Feedback

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Contents FortiGate Voice FortiGate Voice Administration Guide TrademarksContents Configuring extension groups ring groups FortiGate Voice VoIP, PBX, and Pstn CLI ReferenceIntroduction Fortinet products Before you begin How this guide is organizedHow this guide is organized How this guide is organized Document conventions IP addressesOffice 7, one FortiGate with Head Office, second FortiGateBranch Office, one FortiGate VDOMs Office 3, one FortiGate, webExample Network configuration Example network configurationDocument conventions CLI command syntax conventions Typographical conventionsAngle brackets Curly bracesTraining Registering your Fortinet productFortinet products End User License Agreement DocumentationFortinet Knowledge Base Customer service and technical supportFortinet Tools and Documentation CD Comments on Fortinet technical documentationExample FortiGate Voice branch office configuration General configuration steps Example Branch Office network configurationTo configure basic network settings Connecting the FortiGate Voice unitConfiguring basic FortiGate Voice network and UTM settings To connect the FortiGate Voice unitGo to System Network Options Go to Router Static Static RouteAdvanced Go to System Maintenance FortiGuardTo configure basic Internet access and UTM features DNS ServerConfiguring the FortiGate Voice Pstn and PBX settings To configure the fxo1 Pstn interfaceCaller ID Protocol Go to PBX Calling Rules SettingCaller ID Indicator Ring #To add a VoIP provider Go to PBX Service Providers SIP TrunkTo add a dial plan for dialing the Pstn and the main office Go to PBX Calling Rules Dial Plan and select Create New Use Default Outgoing Prefix SelectedPhone number Begin with O11 Action Block Go to PBX Extension Extension and select Create New Configuring the FortiFones on the internal network To configure FortiFones on the internal networkTo add an extension for a SIP phone behind a NAT device 6010 To configure the remote FortiGate unit in NAT mode FortiGate Voice IVR configurationProviding access to the company directory To add a custom welcome messageGo to PBX Calling Rules Voice Menu Adding a shortcut for checking voicemailChecking voicemail Go to PBX Call Voice MenuAdding a shortcut for checking voicemail Unit operation dashboard widget Dashboard widgetsSystem resources dashboard widget Configuring Pstn interfaces Configuring VoIP interface settingsTo configure VoIP interface settings Pstn interface configuration settings General Pstn interface settingsBasic Options PBX configuration Configuring service providersConfiguring extensions VoIP ProviderCreate New General extension settingsExtension configuration settings Dial PlanConfiguring extension groups ring groups Configuring extension groupsConfiguring dial plans Voicemail Extension MemberName Use Default Outgoing Prefix9 General dial plan list settingsDial plan rule configuration settings Go to PBX Calling Rules Dial Plan to add a dial planExample dial plan PrependConfiguring voice menu options To configure voice menu optionsDirect inward dialing configuration settings Configuring direct inward dialingGeneral direct inward dialing settings Name Incoming Extension CommentsConfiguring PBX settings PBX Global SettingsMonitoring calls Voicemail Notification Email SettingsYou must also add a username and password Monitoring SIP Trunk statusLogging of PBX activities To configure logging of PBX settingsGo to Log&Report Log Config Event Log Viewing log messagesLogging of PBX activities Config pbx dialplan SyntaxConfig pbx did Variables Description DefaultConfig pbx extension Config pbx global Variables Description DefaultConfig pbx ringgrp Config pbx smtp Config pbx voice-menu Config pbx voip-providerUser username Secret passwordEdit providername DomainConfig system pstn Execute pbx Config system interfaceVariables Description Example command output Diagnose pbx restart
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