Fortinet 4.0 MR1 manual Configuring voice menu options, To configure voice menu options

Page 43

FortiGate Voice web-based manager configuration reference			PBX configuration
	Table 6: Rule 3: Toll free calls starting with 18

	Phone number	18
	Begin with

	Action	Allow

	Outgoing Selected	PSTN - fxo1

	Table 7: Rule 4: Long Distance calls starting with 1

	Name	Long_Distance

	Use Default	Selected
	Outgoing Prefix (“9”)

	Phone number	1
	Begin with

	Action	Allow

	Outgoing Selected	PSTN - fxo2

	Table 8: Rule 5: Other outgoing calls

	Name	Other_PSTN_Numbers

	Use Default	Selected
	Outgoing Prefix (“9”)

	Phone number
	Begin with

	Action	Allow

	Outgoing Selected	PSTN - fxo2, PSTN - fxo2

Configuring voice menu options

Configure voice menu options to provide PBX users with shortcuts to PBX functions such as accessing their voice mail, finding numbers in the company directory, or dialing a ring group.

To access voice menu functions PBX users dial a single number on their phones and wait a few seconds for the PBX to respond. For example, you can use voice menu options to allow PBX users to simply dial 3 to access their voice mail.

To configure voice menu options

1Go to PBX > Calling Rules > Voice Menu.

2In the row of the key that you want to configure voice menu options for, select the Edit icon.

3In the Action drop-down list, select one of the following:

None	No action will be taken when a caller dial this number.
Ring Group	The PBX user calls a ring group. Select the ring group to call. A
	ring group is also called an extension group. To add ring groups,
	see “Configuring extension groups (ring groups)” on page 39.
Check Voicemail	Provides direct access to the PBX user’s voice mail inbox.
Go to Company Directory	Provides direct access to the PBX company phone directory.

4Select OK.

FortiGate Voice Version 4.0 MR1 Administration Guide

01-410-112851-2010060143 http://docs.fortinet.com/ • Feedback

Image 43

Contents FortiGate Voice Trademarks FortiGate Voice Administration GuideContents FortiGate Voice VoIP, PBX, and Pstn CLI Reference Configuring extension groups ring groupsIntroduction How this guide is organized Fortinet products Before you beginHow this guide is organized How this guide is organized IP addresses Document conventionsVDOMs Office 3, one FortiGate, web Head Office, second FortiGateBranch Office, one FortiGate Office 7, one FortiGate withExample network configuration Example Network configurationDocument conventions Typographical conventions CLI command syntax conventionsCurly braces Angle bracketsDocumentation Registering your Fortinet productFortinet products End User License Agreement TrainingComments on Fortinet technical documentation Customer service and technical supportFortinet Tools and Documentation CD Fortinet Knowledge BaseExample FortiGate Voice branch office configuration Example Branch Office network configuration General configuration stepsTo connect the FortiGate Voice unit Connecting the FortiGate Voice unitConfiguring basic FortiGate Voice network and UTM settings To configure basic network settingsGo to Router Static Static Route Go to System Network OptionsDNS Server Go to System Maintenance FortiGuardTo configure basic Internet access and UTM features AdvancedTo configure the fxo1 Pstn interface Configuring the FortiGate Voice Pstn and PBX settingsRing # Go to PBX Calling Rules SettingCaller ID Indicator Caller ID ProtocolTo add a VoIP provider Go to PBX Service Providers SIP TrunkTo add a dial plan for dialing the Pstn and the main office Go to PBX Calling Rules Dial Plan and select Create New Use Default Outgoing Prefix SelectedPhone number Begin with O11 Action Block Go to PBX Extension Extension and select Create New To configure FortiFones on the internal network Configuring the FortiFones on the internal networkTo add an extension for a SIP phone behind a NAT device 6010 To add a custom welcome message FortiGate Voice IVR configurationProviding access to the company directory To configure the remote FortiGate unit in NAT modeGo to PBX Call Voice Menu Adding a shortcut for checking voicemailChecking voicemail Go to PBX Calling Rules Voice MenuAdding a shortcut for checking voicemail Unit operation dashboard widget Dashboard widgetsSystem resources dashboard widget Configuring Pstn interfaces Configuring VoIP interface settingsTo configure VoIP interface settings Pstn interface configuration settings General Pstn interface settingsBasic Options Configuring service providers PBX configurationVoIP Provider Configuring extensionsDial Plan General extension settingsExtension configuration settings Create NewConfiguring extension groups Configuring extension groups ring groupsVoicemail Extension Member Configuring dial plansGo to PBX Calling Rules Dial Plan to add a dial plan General dial plan list settingsDial plan rule configuration settings Name Use Default Outgoing Prefix9Prepend Example dial planTo configure voice menu options Configuring voice menu optionsName Incoming Extension Comments Configuring direct inward dialingGeneral direct inward dialing settings Direct inward dialing configuration settingsPBX Global Settings Configuring PBX settingsMonitoring SIP Trunk status Voicemail Notification Email SettingsYou must also add a username and password Monitoring callsViewing log messages To configure logging of PBX settingsGo to Log&Report Log Config Event Log Logging of PBX activitiesLogging of PBX activities Syntax Config pbx dialplanVariables Description Default Config pbx didConfig pbx extension Variables Description Default Config pbx globalConfig pbx ringgrp Config pbx smtp Config pbx voip-provider Config pbx voice-menuDomain Secret passwordEdit providername User usernameConfig system pstn Execute pbx Config system interfaceVariables Description Example command output Diagnose pbx restart