Fortinet 4.0 MR1 manual Configuring extensions, VoIP Provider

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FortiGate Voice web-based manager configuration reference

PBX configuration

Figure 7: VoIP Provider

Delete

Edit

Name

Enter the name for the VoIP provider configuration. This can be any

 

name.

Domain

The VoIP provider’s domain name or IP address. For example,

 

172.20.120.11 or voip.example.com.

User Name

Enter a valid user name for an account on the VoIP provider’s server.

 

This could also be a phone number including area code, depending

 

on the requirements of the VoIP provider.

Password

Enter the password for the account on the VoIP provider’s SIP sever.

Authorization User Name

Enter a valid authorization user name for an account on the VoIP

 

provider’s server if required by the VoIP provider.

Display User Name

Enter a valid display user name for an account on the VoIP provider’s

 

server if required by the VoIP provider.

Account Type

Select Static or Dynamic depending on the account with the VoIP

 

provider.

Registration Interval

If this is a dynamic account with the VoIP provider, enter the

 

registration interval as required by the VoIP provider. After each

 

registration interval the FortiGate Voice renews the registration of the

 

account with the VoIP provider.

DTMF Method

Select the DTMF method used by the VoIP provider. Options are

 

RFC2833, Inband, Info, and Auto.

 

Auto means the VoIP provider’s server and the FortiGate Voice unit

 

will negotiate to select a DTMF method. You could also select a

 

specific DTMF method if required.

Configuring extensions

Extensions provide specific information for how to handle actions for that extension. You can choose the type of extension, such as SIP Phone, IVR, or Conference.

To configure extensions, go to PBX > Extension > Extension, select Create New, enter the information and then select OK.

FortiGate Voice Version 4.0 MR1 Administration Guide

01-410-112851-2010060137 http://docs.fortinet.com/ Feedback

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Contents FortiGate Voice Trademarks FortiGate Voice Administration GuideContents FortiGate Voice VoIP, PBX, and Pstn CLI Reference Configuring extension groups ring groupsIntroduction How this guide is organized Fortinet products Before you beginHow this guide is organized How this guide is organized IP addresses Document conventionsBranch Office, one FortiGate Head Office, second FortiGateOffice 7, one FortiGate with VDOMs Office 3, one FortiGate, webExample network configuration Example Network configurationDocument conventions Typographical conventions CLI command syntax conventionsCurly braces Angle bracketsFortinet products End User License Agreement Registering your Fortinet productTraining DocumentationFortinet Tools and Documentation CD Customer service and technical supportFortinet Knowledge Base Comments on Fortinet technical documentationExample FortiGate Voice branch office configuration Example Branch Office network configuration General configuration stepsConfiguring basic FortiGate Voice network and UTM settings Connecting the FortiGate Voice unitTo configure basic network settings To connect the FortiGate Voice unitGo to Router Static Static Route Go to System Network OptionsTo configure basic Internet access and UTM features Go to System Maintenance FortiGuardAdvanced DNS ServerTo configure the fxo1 Pstn interface Configuring the FortiGate Voice Pstn and PBX settingsCaller ID Indicator Go to PBX Calling Rules SettingCaller ID Protocol Ring #To add a VoIP provider Go to PBX Service Providers SIP TrunkTo add a dial plan for dialing the Pstn and the main office Go to PBX Calling Rules Dial Plan and select Create New Use Default Outgoing Prefix SelectedPhone number Begin with O11 Action Block Go to PBX Extension Extension and select Create New To configure FortiFones on the internal network Configuring the FortiFones on the internal networkTo add an extension for a SIP phone behind a NAT device 6010 Providing access to the company directory FortiGate Voice IVR configurationTo configure the remote FortiGate unit in NAT mode To add a custom welcome messageChecking voicemail Adding a shortcut for checking voicemailGo to PBX Calling Rules Voice Menu Go to PBX Call Voice MenuAdding a shortcut for checking voicemail Unit operation dashboard widget Dashboard widgetsSystem resources dashboard widget Configuring Pstn interfaces Configuring VoIP interface settingsTo configure VoIP interface settings Pstn interface configuration settings General Pstn interface settingsBasic Options Configuring service providers PBX configurationVoIP Provider Configuring extensionsExtension configuration settings General extension settingsCreate New Dial PlanConfiguring extension groups Configuring extension groups ring groupsVoicemail Extension Member Configuring dial plansDial plan rule configuration settings General dial plan list settingsName Use Default Outgoing Prefix9 Go to PBX Calling Rules Dial Plan to add a dial planPrepend Example dial planTo configure voice menu options Configuring voice menu optionsGeneral direct inward dialing settings Configuring direct inward dialingDirect inward dialing configuration settings Name Incoming Extension CommentsPBX Global Settings Configuring PBX settingsYou must also add a username and password Voicemail Notification Email SettingsMonitoring calls Monitoring SIP Trunk statusGo to Log&Report Log Config Event Log To configure logging of PBX settingsLogging of PBX activities Viewing log messagesLogging of PBX activities Syntax Config pbx dialplanVariables Description Default Config pbx didConfig pbx extension Variables Description Default Config pbx globalConfig pbx ringgrp Config pbx smtp Config pbx voip-provider Config pbx voice-menuEdit providername Secret passwordUser username DomainConfig system pstn Execute pbx Config system interfaceVariables Description Example command output Diagnose pbx restart