Fortinet 4.0 MR1 manual Configuring PBX settings, PBX Global Settings

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FortiGate Voice web-based manager configuration reference

PBX configuration

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Configuring PBX settings

Configure PBX system settings that affect the overall performance of the PBX service and all of the users of it. Settings include the extension pattern for the PBX, the outgoing dial prefix and the email server to use for sending voicemail notification email messages.

Usually you would configure these settings once and rarely thereafter.

To configure PBX settings group, go to PBX > Calling Rules > Setting, make configuration changes as required and then select Apply.

Figure 12: Configuring PBX settings

PBX Global Settings

Extension Range Enter a pattern that defines the valid extensions that can be added to the FortiGate Voice configuration. The pattern can include numbers that must be in every extension and upper case Xs to indicate the number of digits. The extension range can only contain numbers and the letter X.

•If you add numbers to the extension range, all extensions added to this FortiGate Voice unit must include the same numbers in the same location in the extension number. For example, if you include a 6 as the first digit, all extensions added this FortiGate Voice unit must begin with the number 6.

•The Xs indicate the number of digits in addition to the required number that each extension must have. For example, 6XXX indicates the extensions must start with the number 6 and be followed by any three numbers.

Usually you would add one or two numbers to the start of the extension range to identify the extensions for this PBX and follow this with enough Xs to be able to add the required number of extensions.

The extension range should not begin with the same number as the outgoing prefix.

Country Code Enter the international country calling code for the country or region in which you are installing the FortiGate Voice unit.

Local Area Code Enter the local area code for the country or region in which you are installing the FortiGate Voice unit.

FortiGate Voice Version 4.0 MR1 Administration Guide
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Contents FortiGate Voice Trademarks FortiGate Voice Administration GuideContents FortiGate Voice VoIP, PBX, and Pstn CLI Reference Configuring extension groups ring groupsIntroduction How this guide is organized Fortinet products Before you beginHow this guide is organized How this guide is organized IP addresses Document conventionsBranch Office, one FortiGate Head Office, second FortiGateOffice 7, one FortiGate with VDOMs Office 3, one FortiGate, webExample network configuration Example Network configurationDocument conventions Typographical conventions CLI command syntax conventionsCurly braces Angle bracketsFortinet products End User License Agreement Registering your Fortinet productTraining DocumentationFortinet Tools and Documentation CD Customer service and technical supportFortinet Knowledge Base Comments on Fortinet technical documentationExample FortiGate Voice branch office configuration Example Branch Office network configuration General configuration stepsConfiguring basic FortiGate Voice network and UTM settings Connecting the FortiGate Voice unitTo configure basic network settings To connect the FortiGate Voice unitGo to Router Static Static Route Go to System Network OptionsTo configure basic Internet access and UTM features Go to System Maintenance FortiGuardAdvanced DNS ServerTo configure the fxo1 Pstn interface Configuring the FortiGate Voice Pstn and PBX settingsCaller ID Indicator Go to PBX Calling Rules SettingCaller ID Protocol Ring #Go to PBX Service Providers SIP Trunk To add a VoIP providerTo add a dial plan for dialing the Pstn and the main office Use Default Outgoing Prefix Selected Go to PBX Calling Rules Dial Plan and select Create NewPhone number Begin with O11 Action Block Go to PBX Extension Extension and select Create New To configure FortiFones on the internal network Configuring the FortiFones on the internal networkTo add an extension for a SIP phone behind a NAT device 6010 Providing access to the company directory FortiGate Voice IVR configurationTo configure the remote FortiGate unit in NAT mode To add a custom welcome messageChecking voicemail Adding a shortcut for checking voicemailGo to PBX Calling Rules Voice Menu Go to PBX Call Voice MenuAdding a shortcut for checking voicemail Dashboard widgets Unit operation dashboard widgetSystem resources dashboard widget Configuring VoIP interface settings Configuring Pstn interfacesTo configure VoIP interface settings General Pstn interface settings Pstn interface configuration settingsBasic Options Configuring service providers PBX configurationVoIP Provider Configuring extensionsExtension configuration settings General extension settingsCreate New Dial PlanConfiguring extension groups Configuring extension groups ring groupsVoicemail Extension Member Configuring dial plansDial plan rule configuration settings General dial plan list settingsName Use Default Outgoing Prefix9 Go to PBX Calling Rules Dial Plan to add a dial planPrepend Example dial planTo configure voice menu options Configuring voice menu optionsGeneral direct inward dialing settings Configuring direct inward dialingDirect inward dialing configuration settings Name Incoming Extension CommentsPBX Global Settings Configuring PBX settingsYou must also add a username and password Voicemail Notification Email SettingsMonitoring calls Monitoring SIP Trunk statusGo to Log&Report Log Config Event Log To configure logging of PBX settingsLogging of PBX activities Viewing log messagesLogging of PBX activities Syntax Config pbx dialplanVariables Description Default Config pbx didConfig pbx extension Variables Description Default Config pbx globalConfig pbx ringgrp Config pbx smtp Config pbx voip-provider Config pbx voice-menuEdit providername Secret passwordUser username DomainConfig system pstn Config system interface Execute pbxVariables Description Example command output Diagnose pbx restart