Fortinet 4.0 MR1 manual Fortinet products Before you begin, How this guide is organized

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Fortinet products

Introduction

This document includes a configuration example that describes how to configure a FortiGate Voice-80C to provide VoIP, networking, and UTM services for a branch office network. Also included is a configuration reference to FortiGate Voice VoIP, PBX, and PSTN web-based manager and CLI functionality.

This chapter contains the following sections:

•Fortinet products

•Before you begin

•How this guide is organized

•Document conventions

•Registering your Fortinet product

•Fortinet products End User License Agreement

•Training

•Documentation

•Customer service and technical support

Fortinet products

Fortinet's portfolio of security gateways and complementary products offers a powerful blend of ASIC-accelerated performance, integrated multi-threat protection, and constantly updated, in-depth threat intelligence. This unique combination delivers network, content, and application security for enterprises of all sizes, managed service providers, and telecommunications carriers, while providing a flexible, scalable path for expansion. For more information on the Fortinet product family, go to www.fortinet.com/products.

Before you begin

This document is intended for administrators, not end users.

This FortiGate Voice Administration Guide is a supplement to the FortiGate Administration Guide that provides detailed information about the PBX, and PSTN configuration for system administrators of a FortiGate Voice unit. It is assumed that you have already successfully installed a FortiGate unit by following the instructions in the FortiGate Voice- 80C QuickStart Guide. PSTN interfaces are supported on some FortiGate Voice models.

At this stage:

•You have administrative access to the web-based manager and/or CLI.

•The FortiGate Voice unit is integrated into your network.

•The operation mode has been configured.

•The system time, DNS settings, administrator password, and network interfaces have been configured.

•Firmware, FortiGuard Antivirus and FortiGuard Antispam updates are completed. Once that basic installation is complete, you can use this document.

How this guide is organized

This section of the guide provides a brief provides a chapter-by-chapter summary of this guide.

FortiGate Voice Version 4.0 MR1 Administration Guide

601-410-112851-20100601http://docs.fortinet.com/ • Feedback

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Contents FortiGate Voice FortiGate Voice Administration Guide TrademarksContents Configuring extension groups ring groups FortiGate Voice VoIP, PBX, and Pstn CLI ReferenceIntroduction Fortinet products Before you begin How this guide is organizedHow this guide is organized How this guide is organized Document conventions IP addressesOffice 7, one FortiGate with Head Office, second FortiGateBranch Office, one FortiGate VDOMs Office 3, one FortiGate, webExample Network configuration Example network configurationDocument conventions CLI command syntax conventions Typographical conventionsAngle brackets Curly bracesTraining Registering your Fortinet productFortinet products End User License Agreement DocumentationFortinet Knowledge Base Customer service and technical supportFortinet Tools and Documentation CD Comments on Fortinet technical documentationExample FortiGate Voice branch office configuration General configuration steps Example Branch Office network configurationTo configure basic network settings Connecting the FortiGate Voice unitConfiguring basic FortiGate Voice network and UTM settings To connect the FortiGate Voice unitGo to System Network Options Go to Router Static Static RouteAdvanced Go to System Maintenance FortiGuardTo configure basic Internet access and UTM features DNS ServerConfiguring the FortiGate Voice Pstn and PBX settings To configure the fxo1 Pstn interfaceCaller ID Protocol Go to PBX Calling Rules SettingCaller ID Indicator Ring #Go to PBX Service Providers SIP Trunk To add a VoIP providerTo add a dial plan for dialing the Pstn and the main office Use Default Outgoing Prefix Selected Go to PBX Calling Rules Dial Plan and select Create NewPhone number Begin with O11 Action Block Go to PBX Extension Extension and select Create New Configuring the FortiFones on the internal network To configure FortiFones on the internal networkTo add an extension for a SIP phone behind a NAT device 6010 To configure the remote FortiGate unit in NAT mode FortiGate Voice IVR configurationProviding access to the company directory To add a custom welcome messageGo to PBX Calling Rules Voice Menu Adding a shortcut for checking voicemailChecking voicemail Go to PBX Call Voice MenuAdding a shortcut for checking voicemail Dashboard widgets Unit operation dashboard widgetSystem resources dashboard widget Configuring VoIP interface settings Configuring Pstn interfacesTo configure VoIP interface settings General Pstn interface settings Pstn interface configuration settingsBasic Options PBX configuration Configuring service providersConfiguring extensions VoIP ProviderCreate New General extension settingsExtension configuration settings Dial PlanConfiguring extension groups ring groups Configuring extension groupsConfiguring dial plans Voicemail Extension MemberName Use Default Outgoing Prefix9 General dial plan list settingsDial plan rule configuration settings Go to PBX Calling Rules Dial Plan to add a dial planExample dial plan PrependConfiguring voice menu options To configure voice menu optionsDirect inward dialing configuration settings Configuring direct inward dialingGeneral direct inward dialing settings Name Incoming Extension CommentsConfiguring PBX settings PBX Global SettingsMonitoring calls Voicemail Notification Email SettingsYou must also add a username and password Monitoring SIP Trunk statusLogging of PBX activities To configure logging of PBX settingsGo to Log&Report Log Config Event Log Viewing log messagesLogging of PBX activities Config pbx dialplan SyntaxConfig pbx did Variables Description DefaultConfig pbx extension Config pbx global Variables Description DefaultConfig pbx ringgrp Config pbx smtp Config pbx voice-menu Config pbx voip-providerUser username Secret passwordEdit providername DomainConfig system pstn Config system interface Execute pbxVariables Description Example command output Diagnose pbx restart
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