Fortinet 4.0 MR1 manual Configuring direct inward dialing, General direct inward dialing settings

Page 44
Enter a name for the direct inward dialing configuration.
Select a PSTN interface or VoIP service provider from the drop-down list. Select an extension from the drop-down list.
Enter a description, if applicable, for the direct inward dialing configuration.
The name of the direct inward dialing configuration.
The incoming calls that received from the PSTN interface (if supported by your FortiGate Voice unit) or from a VoIP service provider.
The extension that will be used.
A description about the direct inward dial configuration.

PBX configuration

FortiGate Voice web-based manager configuration reference

Configuring direct inward dialing

You can configure direct inward dialing (DID) for calls. DID allows the FortiGate Voice unit to direct calls from external callers directly to PBX extensions. For example, you could set up DID so that external users call 555-1234 and DID directs the call to extension 1234.

Using the FortiGate Voice unit direct inward dial settings you associate an incoming PSTN interface (if supported by your FortiGate Voice unit) or VoIP service provider with a PBX extension. When an incoming call is received from one of these sources, if the last digits of the dialed number match the selected extension number the FortiGate Voice unit directs the call directly to the extension. For this to work you must obtain an external phone number with the last digits matching the selected extension.

To configure direct inward dialing, go to PBX > Calling Rules > Direct Inward Dial, enter the information, and then select OK.

Figure 11: Direct inward dialing

Delete

Edit

General direct inward dialing settings

Name

Incoming

Extension

Comments

Direct inward dialing configuration settings

Name

Incoming

Extension

Comments

From the CLI you can use the cid-numberoption of the config pbx did command to specify the number called from an external line that is re-directed to the selected extension. Use this option if the extension number cannot be matched with the external number. In the following example, DID sends calls received on the fxo1 PSTN interface that end with 5555 to extension 1234.

config pbx did edit did_example

set external-line fxo1 set cid-number 5555 set extension 1234

FortiGate Voice Version 4.0 MR1 Administration Guide

4401-410-112851-20100601http://docs.fortinet.com/ • Feedback

Page 43 Page 45
Image 44
Page 43 Page 45
Contents FortiGate Voice FortiGate Voice Administration Guide TrademarksContents Configuring extension groups ring groups FortiGate Voice VoIP, PBX, and Pstn CLI ReferenceIntroduction Fortinet products Before you begin How this guide is organizedHow this guide is organized How this guide is organized Document conventions IP addressesHead Office, second FortiGate Branch Office, one FortiGateOffice 7, one FortiGate with VDOMs Office 3, one FortiGate, webExample Network configuration Example network configurationDocument conventions CLI command syntax conventions Typographical conventionsAngle brackets Curly bracesRegistering your Fortinet product Fortinet products End User License AgreementTraining DocumentationCustomer service and technical support Fortinet Tools and Documentation CDFortinet Knowledge Base Comments on Fortinet technical documentationExample FortiGate Voice branch office configuration General configuration steps Example Branch Office network configurationConnecting the FortiGate Voice unit Configuring basic FortiGate Voice network and UTM settingsTo configure basic network settings To connect the FortiGate Voice unitGo to System Network Options Go to Router Static Static RouteGo to System Maintenance FortiGuard To configure basic Internet access and UTM featuresAdvanced DNS ServerConfiguring the FortiGate Voice Pstn and PBX settings To configure the fxo1 Pstn interfaceGo to PBX Calling Rules Setting Caller ID IndicatorCaller ID Protocol Ring #To add a dial plan for dialing the Pstn and the main office Go to PBX Service Providers SIP TrunkTo add a VoIP provider Phone number Begin with O11 Action Block Use Default Outgoing Prefix SelectedGo to PBX Calling Rules Dial Plan and select Create New Go to PBX Extension Extension and select Create New Configuring the FortiFones on the internal network To configure FortiFones on the internal networkTo add an extension for a SIP phone behind a NAT device 6010 FortiGate Voice IVR configuration Providing access to the company directoryTo configure the remote FortiGate unit in NAT mode To add a custom welcome messageAdding a shortcut for checking voicemail Checking voicemailGo to PBX Calling Rules Voice Menu Go to PBX Call Voice MenuAdding a shortcut for checking voicemail System resources dashboard widget Dashboard widgetsUnit operation dashboard widget To configure VoIP interface settings Configuring VoIP interface settingsConfiguring Pstn interfaces Basic Options General Pstn interface settingsPstn interface configuration settings PBX configuration Configuring service providersConfiguring extensions VoIP ProviderGeneral extension settings Extension configuration settingsCreate New Dial PlanConfiguring extension groups ring groups Configuring extension groupsConfiguring dial plans Voicemail Extension MemberGeneral dial plan list settings Dial plan rule configuration settingsName Use Default Outgoing Prefix9 Go to PBX Calling Rules Dial Plan to add a dial planExample dial plan PrependConfiguring voice menu options To configure voice menu optionsConfiguring direct inward dialing General direct inward dialing settingsDirect inward dialing configuration settings Name Incoming Extension CommentsConfiguring PBX settings PBX Global SettingsVoicemail Notification Email Settings You must also add a username and passwordMonitoring calls Monitoring SIP Trunk statusTo configure logging of PBX settings Go to Log&Report Log Config Event LogLogging of PBX activities Viewing log messagesLogging of PBX activities Config pbx dialplan SyntaxConfig pbx did Variables Description DefaultConfig pbx extension Config pbx global Variables Description DefaultConfig pbx ringgrp Config pbx smtp Config pbx voice-menu Config pbx voip-providerSecret password Edit providernameUser username DomainConfig system pstn Variables Description Config system interfaceExecute pbx Example command output Diagnose pbx restart
Top Page Image Contents