Configuring the FortiGate Voice PSTN and PBX settings | Example FortiGate Voice branch office configuration |
SMTP Server | The name or IP address of an email server that the FortiGate |
| Voice unit can send email notifications to when PBX users |
| receive a voicemail. For example: mail.example.com. |
| You can optionally create an email account on the email server |
| for the FortiGate Voice unit. |
Authentication | Select if the email server requires authentication. |
User Name | Enter a valid username for an account on the email server. |
Password | Enter the password for the account on the email sever. |
4Select Apply to save the changes.
To add a VoIP provider
Use the following procedure to add the information required by the FortiGate Voice unit to use a VoIP provider for routing SIP calls on the main office. In the example, the organization uses a
1Go to PBX > Service Providers > SIP Trunk.
2Configure the following settings.
Name | VoIP_Provider_1 |
| A name for the VoIP provider. This can be any name. |
Domain | 192.168.20.10 |
| The VoIP provider’s IP address. This could also be the VoIP |
| providers domain name (for example, voip.example.com). |
User Name | Enter a valid user name for an account on the VoIP provider’s |
| server. This could also be a phone number including area code, |
| depending on the requirements of the VoIP provider. |
Password | Enter the password for the account on the VoIP provider’s SIP |
| sever. |
Authorization User Name | Enter a valid authorization user name for an account on the VoIP |
| provider’s server if required by the VoIP provider. |
Display User Name | Enter a valid display user name for an account on the VoIP |
| provider’s server if required by the VoIP provider. |
Account Type | Select Static or Dynamic depending on the account with the VoIP |
| provider. |
Registration Interval | If this is a dynamic account with the VoIP provider, enter the |
| registration interval as required by the VoIP provider. After each |
| registration interval the FortiGate Voice renews the registration of |
| the account with the VoIP provider. |
DTMF Method | Auto |
| Auto means the VoIP provider’s server and the FortiGate Voice |
| unit will negotiate to select a DTMF method. You could also |
| select a specific DTMF method if required. |
3Select OK to add the VoIP provider.
To add a dial plan for dialing the PSTN and the main office
Dial plans are used to route calls made from an extension to an external phone system. The external phone system can be the PSTN or a VoIP provider. To route calls to an external phone system you add dial plan rules that include a dial pattern and list of outgoing destinations. When the FortiGate Voice unit receives a call from an extension and the number dialed matches a pattern in a dial plan rule, the FortiGate Voice unit routes the call to the outgoing destination added to the dial plan.
FortiGate Voice Version 4.0 MR1 Administration Guide
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