Fortinet 4.0 MR1 manual To add a VoIP provider, Go to PBX Service Providers SIP Trunk

Page 24

Configuring the FortiGate Voice PSTN and PBX settings

Example FortiGate Voice branch office configuration

SMTP Server

The name or IP address of an email server that the FortiGate

 

Voice unit can send email notifications to when PBX users

 

receive a voicemail. For example: mail.example.com.

 

You can optionally create an email account on the email server

 

for the FortiGate Voice unit.

Authentication

Select if the email server requires authentication.

User Name

Enter a valid username for an account on the email server.

Password

Enter the password for the account on the email sever.

4Select Apply to save the changes.

To add a VoIP provider

Use the following procedure to add the information required by the FortiGate Voice unit to use a VoIP provider for routing SIP calls on the main office. In the example, the organization uses a third-party VoIP provider to handle VoIP calls between the head office and the branch office.

1Go to PBX > Service Providers > SIP Trunk.

2Configure the following settings.

Name

VoIP_Provider_1

 

A name for the VoIP provider. This can be any name.

Domain

192.168.20.10

 

The VoIP provider’s IP address. This could also be the VoIP

 

providers domain name (for example, voip.example.com).

User Name

Enter a valid user name for an account on the VoIP provider’s

 

server. This could also be a phone number including area code,

 

depending on the requirements of the VoIP provider.

Password

Enter the password for the account on the VoIP provider’s SIP

 

sever.

Authorization User Name

Enter a valid authorization user name for an account on the VoIP

 

provider’s server if required by the VoIP provider.

Display User Name

Enter a valid display user name for an account on the VoIP

 

provider’s server if required by the VoIP provider.

Account Type

Select Static or Dynamic depending on the account with the VoIP

 

provider.

Registration Interval

If this is a dynamic account with the VoIP provider, enter the

 

registration interval as required by the VoIP provider. After each

 

registration interval the FortiGate Voice renews the registration of

 

the account with the VoIP provider.

DTMF Method

Auto

 

Auto means the VoIP provider’s server and the FortiGate Voice

 

unit will negotiate to select a DTMF method. You could also

 

select a specific DTMF method if required.

3Select OK to add the VoIP provider.

To add a dial plan for dialing the PSTN and the main office

Dial plans are used to route calls made from an extension to an external phone system. The external phone system can be the PSTN or a VoIP provider. To route calls to an external phone system you add dial plan rules that include a dial pattern and list of outgoing destinations. When the FortiGate Voice unit receives a call from an extension and the number dialed matches a pattern in a dial plan rule, the FortiGate Voice unit routes the call to the outgoing destination added to the dial plan.

FortiGate Voice Version 4.0 MR1 Administration Guide

2401-410-112851-20100601http://docs.fortinet.com/ Feedback

Image 24
Contents FortiGate Voice FortiGate Voice Administration Guide TrademarksContents Configuring extension groups ring groups FortiGate Voice VoIP, PBX, and Pstn CLI ReferenceIntroduction Fortinet products Before you begin How this guide is organizedHow this guide is organized How this guide is organized Document conventions IP addressesHead Office, second FortiGate Branch Office, one FortiGateOffice 7, one FortiGate with VDOMs Office 3, one FortiGate, webExample Network configuration Example network configurationDocument conventions CLI command syntax conventions Typographical conventionsAngle brackets Curly bracesRegistering your Fortinet product Fortinet products End User License AgreementTraining DocumentationCustomer service and technical support Fortinet Tools and Documentation CDFortinet Knowledge Base Comments on Fortinet technical documentationExample FortiGate Voice branch office configuration General configuration steps Example Branch Office network configurationConnecting the FortiGate Voice unit Configuring basic FortiGate Voice network and UTM settingsTo configure basic network settings To connect the FortiGate Voice unitGo to System Network Options Go to Router Static Static RouteGo to System Maintenance FortiGuard To configure basic Internet access and UTM featuresAdvanced DNS ServerConfiguring the FortiGate Voice Pstn and PBX settings To configure the fxo1 Pstn interfaceGo to PBX Calling Rules Setting Caller ID IndicatorCaller ID Protocol Ring #Go to PBX Service Providers SIP Trunk To add a VoIP providerTo add a dial plan for dialing the Pstn and the main office Use Default Outgoing Prefix Selected Go to PBX Calling Rules Dial Plan and select Create NewPhone number Begin with O11 Action Block Go to PBX Extension Extension and select Create New Configuring the FortiFones on the internal network To configure FortiFones on the internal networkTo add an extension for a SIP phone behind a NAT device 6010 FortiGate Voice IVR configuration Providing access to the company directoryTo configure the remote FortiGate unit in NAT mode To add a custom welcome messageAdding a shortcut for checking voicemail Checking voicemailGo to PBX Calling Rules Voice Menu Go to PBX Call Voice MenuAdding a shortcut for checking voicemail Dashboard widgets Unit operation dashboard widgetSystem resources dashboard widget Configuring VoIP interface settings Configuring Pstn interfacesTo configure VoIP interface settings General Pstn interface settings Pstn interface configuration settingsBasic Options PBX configuration Configuring service providersConfiguring extensions VoIP ProviderGeneral extension settings Extension configuration settingsCreate New Dial PlanConfiguring extension groups ring groups Configuring extension groupsConfiguring dial plans Voicemail Extension MemberGeneral dial plan list settings Dial plan rule configuration settingsName Use Default Outgoing Prefix9 Go to PBX Calling Rules Dial Plan to add a dial planExample dial plan PrependConfiguring voice menu options To configure voice menu optionsConfiguring direct inward dialing General direct inward dialing settingsDirect inward dialing configuration settings Name Incoming Extension CommentsConfiguring PBX settings PBX Global SettingsVoicemail Notification Email Settings You must also add a username and passwordMonitoring calls Monitoring SIP Trunk statusTo configure logging of PBX settings Go to Log&Report Log Config Event LogLogging of PBX activities Viewing log messagesLogging of PBX activities Config pbx dialplan SyntaxConfig pbx did Variables Description DefaultConfig pbx extension Config pbx global Variables Description DefaultConfig pbx ringgrp Config pbx smtp Config pbx voice-menu Config pbx voip-providerSecret password Edit providernameUser username DomainConfig system pstn Config system interface Execute pbxVariables Description Example command output Diagnose pbx restart