Fortinet 4.0 MR1 manual How this guide is organized

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Introduction

How this guide is organized

The most recent version of this document is available from the FortiGate page of the Fortinet Technical Documentation web site.

You can also learn more about the FortiGate Voice product from the same FortiGate page, as well as from the Fortinet Knowledge Base.

This administration guide contains the following chapters:

•Example FortiGate Voice branch office configuration provides a configuration example that describes how to configure a FortiGate Voice-80C unit to operate in NAT/Route mode and provide basic UTM and SIP services for an example branch office network.

•FortiGate Voice web-based manager configuration reference describes FortiGate Voice web-based manager configuration settings.

•FortiGate Voice VoIP, PBX, and PSTN CLI Reference describes upgrading and managing firmware versions. You should review this section before upgrading your FortiGate firmware because it contains important information about how to properly back up your current configuration settings and what to do if the upgrade is unsuccessful.

FortiGate Voice Version 4.0 MR1 Administration Guide

01-410-112851-201006017 http://docs.fortinet.com/ • Feedback

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Contents FortiGate Voice Trademarks FortiGate Voice Administration GuideContents FortiGate Voice VoIP, PBX, and Pstn CLI Reference Configuring extension groups ring groupsIntroduction How this guide is organized Fortinet products Before you beginHow this guide is organized How this guide is organized IP addresses Document conventionsVDOMs Office 3, one FortiGate, web Head Office, second FortiGateBranch Office, one FortiGate Office 7, one FortiGate withExample network configuration Example Network configurationDocument conventions Typographical conventions CLI command syntax conventionsCurly braces Angle bracketsDocumentation Registering your Fortinet productFortinet products End User License Agreement TrainingComments on Fortinet technical documentation Customer service and technical supportFortinet Tools and Documentation CD Fortinet Knowledge BaseExample FortiGate Voice branch office configuration Example Branch Office network configuration General configuration stepsTo connect the FortiGate Voice unit Connecting the FortiGate Voice unitConfiguring basic FortiGate Voice network and UTM settings To configure basic network settingsGo to Router Static Static Route Go to System Network OptionsDNS Server Go to System Maintenance FortiGuardTo configure basic Internet access and UTM features AdvancedTo configure the fxo1 Pstn interface Configuring the FortiGate Voice Pstn and PBX settingsRing # Go to PBX Calling Rules SettingCaller ID Indicator Caller ID ProtocolTo add a VoIP provider Go to PBX Service Providers SIP TrunkTo add a dial plan for dialing the Pstn and the main office Go to PBX Calling Rules Dial Plan and select Create New Use Default Outgoing Prefix SelectedPhone number Begin with O11 Action Block Go to PBX Extension Extension and select Create New To configure FortiFones on the internal network Configuring the FortiFones on the internal networkTo add an extension for a SIP phone behind a NAT device 6010 To add a custom welcome message FortiGate Voice IVR configurationProviding access to the company directory To configure the remote FortiGate unit in NAT modeGo to PBX Call Voice Menu Adding a shortcut for checking voicemailChecking voicemail Go to PBX Calling Rules Voice MenuAdding a shortcut for checking voicemail Unit operation dashboard widget Dashboard widgetsSystem resources dashboard widget Configuring Pstn interfaces Configuring VoIP interface settingsTo configure VoIP interface settings Pstn interface configuration settings General Pstn interface settingsBasic Options Configuring service providers PBX configurationVoIP Provider Configuring extensionsDial Plan General extension settingsExtension configuration settings Create NewConfiguring extension groups Configuring extension groups ring groupsVoicemail Extension Member Configuring dial plansGo to PBX Calling Rules Dial Plan to add a dial plan General dial plan list settingsDial plan rule configuration settings Name Use Default Outgoing Prefix9Prepend Example dial planTo configure voice menu options Configuring voice menu optionsName Incoming Extension Comments Configuring direct inward dialingGeneral direct inward dialing settings Direct inward dialing configuration settingsPBX Global Settings Configuring PBX settingsMonitoring SIP Trunk status Voicemail Notification Email SettingsYou must also add a username and password Monitoring callsViewing log messages To configure logging of PBX settingsGo to Log&Report Log Config Event Log Logging of PBX activitiesLogging of PBX activities Syntax Config pbx dialplanVariables Description Default Config pbx didConfig pbx extension Variables Description Default Config pbx globalConfig pbx ringgrp Config pbx smtp Config pbx voip-provider Config pbx voice-menuDomain Secret passwordEdit providername User usernameConfig system pstn Execute pbx Config system interfaceVariables Description Example command output Diagnose pbx restart