Fortinet 4.0 MR1 manual Go to PBX Extension Extension and select Create New

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Configuring the FortiGate Voice PSTN and PBX settings

Example FortiGate Voice branch office configuration

Name

Long_Distance

Use Default Outgoing Prefix Selected

(“9”)

 

Phone number Begin with

1

Action

Allow

Outgoing Selected

PSTN - fxo2

8Select Create New to add the dial plan rule for dialing 9 for all other PSTN calls.

NameOther_PSTN_Numbers

Use Default Outgoing Prefix Selected

(“9”)

Action

Allow

Outgoing Selected

Move PSTN - fxo1 to the Selected list to send calls to the PSTN

 

out the fxo1 interface.

9Select Create New to add the dial plan rule for dialing the Head Office.

NameHead_Office_Dial_Rule

Use Default Outgoing Prefix Deselect.

(“9”)

Phone number Begin with

2

 

Indicates that outgoing calls to the Head Office must start with a

 

2.

Action

Allow

Outgoing

Move VoIP - VoIP_Provider_1 to the Selected list to send calls to

 

the PSTN out the fxo1 interface.

10 Select OK.

To add the extensions that are on the branch office internal network

Use the following steps to add extensions to the FortiGate Voice unit for the IP phones that are to be connected to the internal network. You add identifying information to each extension entry. The IP phone must be configured with identifying information that matches an entry in the extension list in order to get an extension from the FortiGate Voice unit. Extension numbers are independent of the IP address of the IP phone.

1Go to PBX > Extension > Extension and select Create New.

2Configure the following settings to add extension 6001.

Extension

6001

Type

SIP Phone

First Name

The first name assigned to this extension. Usually a person’s first

 

name.

Last Name

The last name assigned to this extension. Usually a person’s last

 

name.

 

When this extension calls another phone the caller ID displayed

 

on the called phone consists of the extension First Name

 

followed by the Last Name.

Email

The email address of the person assigned to this extension. The

 

FortiGate Voice unit sends voicemail notifications for the

 

extension to this email address.

 

 

 

FortiGate Voice Version 4.0 MR1 Administration Guide

26

01-410-112851-20100601

 

http://docs.fortinet.com/ Feedback

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Contents FortiGate Voice FortiGate Voice Administration Guide TrademarksContents Configuring extension groups ring groups FortiGate Voice VoIP, PBX, and Pstn CLI ReferenceIntroduction Fortinet products Before you begin How this guide is organizedHow this guide is organized How this guide is organized Document conventions IP addressesOffice 7, one FortiGate with Head Office, second FortiGateBranch Office, one FortiGate VDOMs Office 3, one FortiGate, webExample Network configuration Example network configurationDocument conventions CLI command syntax conventions Typographical conventionsAngle brackets Curly bracesTraining Registering your Fortinet productFortinet products End User License Agreement DocumentationFortinet Knowledge Base Customer service and technical supportFortinet Tools and Documentation CD Comments on Fortinet technical documentationExample FortiGate Voice branch office configuration General configuration steps Example Branch Office network configurationTo configure basic network settings Connecting the FortiGate Voice unitConfiguring basic FortiGate Voice network and UTM settings To connect the FortiGate Voice unitGo to System Network Options Go to Router Static Static RouteAdvanced Go to System Maintenance FortiGuardTo configure basic Internet access and UTM features DNS ServerConfiguring the FortiGate Voice Pstn and PBX settings To configure the fxo1 Pstn interfaceCaller ID Protocol Go to PBX Calling Rules SettingCaller ID Indicator Ring #To add a dial plan for dialing the Pstn and the main office Go to PBX Service Providers SIP TrunkTo add a VoIP provider Phone number Begin with O11 Action Block Use Default Outgoing Prefix SelectedGo to PBX Calling Rules Dial Plan and select Create New Go to PBX Extension Extension and select Create New Configuring the FortiFones on the internal network To configure FortiFones on the internal networkTo add an extension for a SIP phone behind a NAT device 6010 To configure the remote FortiGate unit in NAT mode FortiGate Voice IVR configurationProviding access to the company directory To add a custom welcome messageGo to PBX Calling Rules Voice Menu Adding a shortcut for checking voicemailChecking voicemail Go to PBX Call Voice MenuAdding a shortcut for checking voicemail System resources dashboard widget Dashboard widgetsUnit operation dashboard widget To configure VoIP interface settings Configuring VoIP interface settingsConfiguring Pstn interfaces Basic Options General Pstn interface settingsPstn interface configuration settings PBX configuration Configuring service providersConfiguring extensions VoIP ProviderCreate New General extension settingsExtension configuration settings Dial PlanConfiguring extension groups ring groups Configuring extension groupsConfiguring dial plans Voicemail Extension MemberName Use Default Outgoing Prefix9 General dial plan list settingsDial plan rule configuration settings Go to PBX Calling Rules Dial Plan to add a dial planExample dial plan PrependConfiguring voice menu options To configure voice menu optionsDirect inward dialing configuration settings Configuring direct inward dialingGeneral direct inward dialing settings Name Incoming Extension CommentsConfiguring PBX settings PBX Global SettingsMonitoring calls Voicemail Notification Email SettingsYou must also add a username and password Monitoring SIP Trunk statusLogging of PBX activities To configure logging of PBX settingsGo to Log&Report Log Config Event Log Viewing log messagesLogging of PBX activities Config pbx dialplan SyntaxConfig pbx did Variables Description DefaultConfig pbx extension Config pbx global Variables Description DefaultConfig pbx ringgrp Config pbx smtp Config pbx voice-menu Config pbx voip-providerUser username Secret passwordEdit providername DomainConfig system pstn Variables Description Config system interfaceExecute pbx Example command output Diagnose pbx restart