Fortinet 4.0 MR1 manual Contents

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Contents

Contents

 

Introduction

5

Fortinet products

6

Before you begin

6

How this guide is organized

6

Document conventions

9

IP addresses

9

Example Network configuration

11

Cautions, Notes and Tips

12

Typographical conventions

13

CLI command syntax conventions

13

Registering your Fortinet product

15

Fortinet products End User License Agreement

15

Training

15

Documentation

15

Fortinet Tools and Documentation CD

16

Fortinet Knowledge Base

16

Comments on Fortinet technical documentation

16

Customer service and technical support

16

Example FortiGate Voice branch office configuration

17

General configuration steps

18

Connecting the FortiGate Voice unit

19

Configuring basic FortiGate Voice network and UTM settings

19

Configuring network settings for the devices on the Internal network

22

Configuring the FortiGate Voice PSTN and PBX settings

22

Configuring the FortiFones on the internal network

27

Adding extensions and configuring FortiFones for users behind a

 

NAT device

28

FortiGate Voice IVR configuration

30

Providing access to the company directory

30

Adding a shortcut for checking voicemail

31

Checking voicemail

31

FortiGate Voice web-based manager configuration reference

33

Dashboard widgets

33

Unit operation dashboard widget

33

System resources dashboard widget

33

Configuring VoIP interface settings

34

Configuring PSTN interfaces

34

FortiGate Voice Version 4.0 MR1 Administration Guide

01-410-112851-201006013 http://docs.fortinet.com/ Feedback

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Contents FortiGate Voice Trademarks FortiGate Voice Administration GuideContents FortiGate Voice VoIP, PBX, and Pstn CLI Reference Configuring extension groups ring groupsIntroduction How this guide is organized Fortinet products Before you beginHow this guide is organized How this guide is organized IP addresses Document conventionsVDOMs Office 3, one FortiGate, web Head Office, second FortiGateBranch Office, one FortiGate Office 7, one FortiGate withExample network configuration Example Network configurationDocument conventions Typographical conventions CLI command syntax conventionsCurly braces Angle bracketsDocumentation Registering your Fortinet productFortinet products End User License Agreement TrainingComments on Fortinet technical documentation Customer service and technical supportFortinet Tools and Documentation CD Fortinet Knowledge BaseExample FortiGate Voice branch office configuration Example Branch Office network configuration General configuration stepsTo connect the FortiGate Voice unit Connecting the FortiGate Voice unitConfiguring basic FortiGate Voice network and UTM settings To configure basic network settingsGo to Router Static Static Route Go to System Network OptionsDNS Server Go to System Maintenance FortiGuardTo configure basic Internet access and UTM features AdvancedTo configure the fxo1 Pstn interface Configuring the FortiGate Voice Pstn and PBX settingsRing # Go to PBX Calling Rules SettingCaller ID Indicator Caller ID ProtocolGo to PBX Service Providers SIP Trunk To add a VoIP providerTo add a dial plan for dialing the Pstn and the main office Use Default Outgoing Prefix Selected Go to PBX Calling Rules Dial Plan and select Create NewPhone number Begin with O11 Action Block Go to PBX Extension Extension and select Create New To configure FortiFones on the internal network Configuring the FortiFones on the internal networkTo add an extension for a SIP phone behind a NAT device 6010 To add a custom welcome message FortiGate Voice IVR configurationProviding access to the company directory To configure the remote FortiGate unit in NAT modeGo to PBX Call Voice Menu Adding a shortcut for checking voicemailChecking voicemail Go to PBX Calling Rules Voice MenuAdding a shortcut for checking voicemail Dashboard widgets Unit operation dashboard widgetSystem resources dashboard widget Configuring VoIP interface settings Configuring Pstn interfacesTo configure VoIP interface settings General Pstn interface settings Pstn interface configuration settingsBasic Options Configuring service providers PBX configurationVoIP Provider Configuring extensionsDial Plan General extension settingsExtension configuration settings Create NewConfiguring extension groups Configuring extension groups ring groupsVoicemail Extension Member Configuring dial plansGo to PBX Calling Rules Dial Plan to add a dial plan General dial plan list settingsDial plan rule configuration settings Name Use Default Outgoing Prefix9Prepend Example dial planTo configure voice menu options Configuring voice menu optionsName Incoming Extension Comments Configuring direct inward dialingGeneral direct inward dialing settings Direct inward dialing configuration settingsPBX Global Settings Configuring PBX settingsMonitoring SIP Trunk status Voicemail Notification Email SettingsYou must also add a username and password Monitoring callsViewing log messages To configure logging of PBX settingsGo to Log&Report Log Config Event Log Logging of PBX activitiesLogging of PBX activities Syntax Config pbx dialplanVariables Description Default Config pbx didConfig pbx extension Variables Description Default Config pbx globalConfig pbx ringgrp Config pbx smtp Config pbx voip-provider Config pbx voice-menuDomain Secret passwordEdit providername User usernameConfig system pstn Config system interface Execute pbxVariables Description Example command output Diagnose pbx restart