Avaya 555-233-128 manual 20 4600 Series IP Telephone Installation Guide

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4600 Series IP Telephone Installation

! CAUTION:

Using IP telephones on R8.4 or R9 requires extreme caution. You would be downgrading the telephones to these very old releases. Downgrading any Avaya IP Telephone other than the 4612 or 4624 to these old releases has not been tested and

might damage the telephone. See Downgrading Avaya IP Telephones (H.323 Only) on

page 41 for instructions on how to downgrade the software for Avaya IP Telephones.

Note: The 4621SW and 4625SW can be aliased as a 4620 on any call server that supports the 4620. In addition, Avaya Communication Manager Release 2.2 provides limited native support for the 4621SW and 4625SW. See the Avaya Communication Manager Release 2.2 administration documentation for more details.

Release 1.8 software changed the way the 4630 and 4630SW obtain administered Feature button labels from the Media Server. Therefore, you must have Avaya Communication Manager Release 1.2 for 4630 IP Telephone Release 1.8 to work properly.

Requirements to Verify about the Network (continued)

2. The following two circuit packs are installed on the switch:

●TN2302 IP Media Processor circuit pack.

●TN799B, C, or D Control-LAN (C-LAN) circuit pack.

! Important:

IP Telephone firmware Release 2.3 or greater requires TN799C V3 or greater C-LAN circuit pack(s). For more information, see the

Communication Manager Software and Firmware Compatibility Matrix on

the Avaya support Web site http://www.avaya.com/support.

Note: Checklist item 2 applies only to H.323 telephones.

3.The Avaya Media Server is configured correctly, as described in the documentation listed in Related Documents on page 13.

Note: This checklist item applies only to H.323 telephones.

4.The DHCP server and application are administered as described in the 4600 Series IP Telephone LAN Administrator Guide.

5.The TFTP or HTTP server and application are administered as described in the 4600 Series IP Telephone LAN Administrator Guide.

6.The upgrade script and application files from the Avaya Support Web site are loaded correctly on the TFTP server.

7.If applicable, the LDAP and DNS servers are administered as described in the 4600 Series IP Telephone LAN Administrator Guide. This is a consideration only for 4610SW/4620/ 4620SW/4621SW/4622SW/4625SW, and 4630/4630SW installations.

8.If applicable, the Voice Mail and/or Web Messaging servers are administered as described in the 4600 Series IP Telephone LAN Administrator Guide. This is a consideration only for 4630/4630SW installations.

9.If applicable, the WML server is administered as described in the 4600 Series IP Telephone LAN Administrator Guide. This is a consideration only for 4610SW and 4620/ 4620SW/4621SW/4622SW/4625SW installations.

Note:

Any or all of the servers mentioned in items 4.-9.can be co-resident on the same hardware.

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Contents Series IP Telephone Installation Guide Avaya Inc All Rights Reserved Introduction Local Administrative Options Index 103 Contents Series IP Telephone Installation Guide About This Guide IP Telephone Model H323 Protocol Supported?Document Organization Installation GuideIntended Audience Change History What’s New in This Release FilterlistTerms Used in This Guide Symbolic Conventions CommandConventions Used in This Guide Typographic ConventionsAvaya Communication Manager Software Documentation Release Online DocumentationRelated Documents Administrator Guide for Avaya Communication Manager Avaya IP Telephone Snmp Security White Paper, IssueSeries IP Telephone Safety Instructions 30A Switched Hub Set Up Quick Reference, Issue 2, July 2002Series IP Telephone LAN Administrator Guide IP Telephone User Guide4602/4602SW IP Telephone User Guide 4602/4602SW SIP IP Telephone User GuideCustomer Support Administrator Guide IntroductionIP Telephone Models SoftwarePre-Installation Checklist Requirements to Verify about the NetworkMedia Server Avaya IP IP Telephone Release Except20 4600 Series IP Telephone Installation Guide Requirements to Verify for Each IP Telephone Optional Items for Some IP TelephonesPowering the 4600 IP Telephone Assembling the 4600 Series IP TelephoneTelephone Model See Connection Jacks on a 4606/4612/4624 IP Telephone Assembling the 4600 Series IP Telephone 26 4600 Series IP Telephone Installation Guide = optional Facultatif DSS 4624 optionale Opcional 28 4600 Series IP Telephone Installation Guide Assembling the 4600 Series IP Telephone Connection Jacks on a 4630 IP Telephone Connection Jacks on a 4630SW IP Telephone Option a Connection Jacks on a 4630SW IP Telephone Option B Connection Jacks on a 4610SW IP Telephone Option a Connection Jacks on a 4610SW IP Telephone Option B Connection Jacks on a 4690 IP Conference Telephone Dynamic Addressing Process 802.1X Supplicant Authentication Password= #=OKEthernet Activation 802.1X ID=ddd #=OK New=Authentication Dhcp ProcessingWaiting for Dhcp s secs # to program Dhcp s secs Vlan ID = nHttp n uri 46xxUPGRADE.SCR n KB receivedTFTP/HTTP Processing Media Server Registration Filename KB receivedSaving to flash 1%, 1 secs Extension=nnnnnn #=OK NEW=Downgrading Avaya IP Telephones H.323 Only Converting Software on Avaya 4600 Series IP Telephones Displays Enter command Converting 4602+/4610SW/4620SW/4621SW IP TelephonesInformation, see Signaling Protocol Unnamed Registration 802.1X Supplicant Operation46 4600 Series IP Telephone Installation Guide Local Administrative Options Entering Data for Administrative Options IP Telephone # Backspace Alternative Speaker buttonConference button Headset buttonEntering Data for the 4601 IP Telephone About Local Administrative Procedures Local Programming Option Code SeeE a R Set the 802.1X Operational Mode 802.1X=setting *=change #=OKMute 8 0 2 1 9 # Mute 8 0 2 1 x # Save new value? =no #=yesPre-Installation Checklist for Static Addressing Static Addressing InstallationPhone=nnn.nnn.nnn.nnn New=Nnn.nnn.nnn.nnn Phone= CallSv=nnn.nnn.nnn.nnnCallSvPort=nnnnn New= 802.1Q=off 1=on #=OK 802.1Q=on 0=off #=OKVlan ID=dddd New= Vlan test=ddd New=Save new values? *=no #=yes New values being savedDisable/Enable Automatic Gain Control Mute 2 4 2 # Mute a G C #Handset AGC=on 0=off #=OK Handset AGC=off 1=on #=OK Headset AGC=on 0=off #=OK Headset AGC=off 1=on #=OKMute 2 5 3 7 8 # Mute a L E R T # Visual/Audible Alerting ProcedureAlerting=setting *=change #=OK 60 4600 Series IP Telephone Installation Guide Chaddr=dddddd New= Manually Setting the Dhcp Client Hardware AddressMute 2 4 2 3 3 7 # Mute C H a D D R # Clear Procedure Mute 2 5 3 2 7 # Mute C L E a R # Clear all values? =no #=yesAre you sure? =no #=yes Clearing values= 0=+ #=OK Adjusting the Contrast ControlMute 2 6 6 8 # Mute C O N T # Computer-Telephony Integration CTI Enable/Disable CTI=manual 0=Off #=OK CTI=disabled 1=Manual #=OKMute 2 8 4 # Mute C T I # UDP Port=497xx New=Enabling/Disabling the Fkeu Xmod Interface Mute 3 5 3 8 # Mute F K E U#FKEU=on 0=Off #=OK FKEU=off 1=Manual #=OK Save new values? =no #=yesGroup Identifier No new values? #=OKMute 4 7 6 8 7 Mute G R O U P Group=ddd New=PHY1=status *=change #=OK Interface ControlMute 4 6 8 # Mute I N T # PHY2=status *=change #=OK IR=enabled 0=disable #=OK IR=disabled 1=enable #=OK Log=status *=change #=OK Disable/Enable Event LoggingMute 5 6 4 # Mute L O G # Mute 5 6 4 6 3 3 # Mute L O G O F F # Login Enter Extension Enter Extension and press Enter or OKLogoff QoS Option Setting Turning Off the BacklightMute 6 3 3 # Mute O F F # Mute 7 6 7 # Mute Q O S #L2 signaling=d New= L3 signaling=dd New=L3 audio=dd New= No new values. #=OKReset System Values Reset values? *=no #=yesMute 7 3 7 3 8 # Mute R E S E T # Are you sure? *=no #=yesRestart phone? =no #=yes Resetting valuesRestart the Telephone Signaling Protocol Identifier Mute 7 4 4 Mute S I GSIG=protocol *=change #=OK SSON=ddd New= Site-Specific Option Number SettingMute 7 7 6 6 # Mute S S O N # Setting L2Q Tagging Control 4601 Only Mute 8 2 4 # Mute T a G #Self-Test Procedure Mute 8 3 7 8 # Mute T E S T #Self test failed #=end Self test #=endSelf test passed #=end Troubleshooting Guidelines Error ConditionsPower Interruption Dtmf TonesView Administrative Option View settings *=next #=exit46ccDccc CcccccccccccPass-thru mode Supplicant modeNnnnnnnnn CccccccccViewing Parameter Values Name System Value FormatFilename.ext Ccccccc EthernetError and Status Messages Aaa.bbb.ccc.dddExtension Hardware Registration Troubleshooting the 4601 IP Telephone Use by Visual Indication/Cause/Resolution Restart the Telephone Reset values? =no #=yesScenarios for the Restart Process Boot File Needs to be Upgraded Loading 5 secs Replbootv3.app 4084KBRestarting InitializingTftp n Http n uri Starting Updating boot codeDhcp 0 secs * to program Appfilename n KB received Saving to flash n%, x secsLoading 5 secs App 4035 KB StartingUpdating ClearingSecs Where n is the number of KBs downloaded Appfilename n KB received 102 4600 Series IP Telephone Installation Guide Index 104 4600 Series IP Telephone Installation Guide Visual Alerting What’s New Index 106 4600 Series IP Telephone Installation Guide
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