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Index 106 4600 Series IP Telephone Installation Guide
Troubleshooting
Install
L2 signaling=d New=
Password
Error and Status Messages
Symbolic Conventions
Local Administrative Options
Reset System Values
Displays Enter command
Clear Procedure
Page 106
Index
106 4600 Series IP Telephone Installation Guide
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Image 106
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Contents
Series IP Telephone Installation Guide
Avaya Inc All Rights Reserved
Introduction
Local Administrative Options
Index 103
Contents Series IP Telephone Installation Guide
About This Guide
IP Telephone Model H323 Protocol Supported?
Intended Audience
Installation Guide
Document Organization
Change History
What’s New in This Release
Filterlist
Terms Used in This Guide
Conventions Used in This Guide
Symbolic Conventions
Command
Typographic Conventions
Related Documents
Online Documentation
Avaya Communication Manager Software Documentation Release
Series IP Telephone Safety Instructions
Administrator Guide for Avaya Communication Manager
Avaya IP Telephone Snmp Security White Paper, Issue
30A Switched Hub Set Up Quick Reference, Issue 2, July 2002
4602/4602SW IP Telephone User Guide
Series IP Telephone LAN Administrator Guide
IP Telephone User Guide
4602/4602SW SIP IP Telephone User Guide
Customer Support
Administrator Guide
Introduction
IP Telephone Models
Software
Media Server Avaya IP IP Telephone Release
Pre-Installation Checklist
Requirements to Verify about the Network
Except
20 4600 Series IP Telephone Installation Guide
Requirements to Verify for Each IP Telephone
Optional Items for Some IP Telephones
Powering the 4600 IP Telephone
Assembling the 4600 Series IP Telephone
Telephone Model See
Connection Jacks on a 4606/4612/4624 IP Telephone
Assembling the 4600 Series IP Telephone
26 4600 Series IP Telephone Installation Guide
= optional Facultatif DSS 4624 optionale Opcional
28 4600 Series IP Telephone Installation Guide
Assembling the 4600 Series IP Telephone
Connection Jacks on a 4630 IP Telephone
Connection Jacks on a 4630SW IP Telephone Option a
Connection Jacks on a 4630SW IP Telephone Option B
Connection Jacks on a 4610SW IP Telephone Option a
Connection Jacks on a 4610SW IP Telephone Option B
Connection Jacks on a 4690 IP Conference Telephone
Dynamic Addressing Process
Ethernet Activation
802.1X Supplicant Authentication
Password= #=OK
802.1X ID=ddd #=OK New=
Waiting for
Authentication
Dhcp Processing
Dhcp s secs # to program Dhcp s secs Vlan ID = n
TFTP/HTTP Processing
46xxUPGRADE.SCR n KB received
Http n uri
Saving to flash 1%, 1 secs
Media Server Registration
Filename KB received
Extension=nnnnnn #=OK NEW=
Downgrading Avaya IP Telephones H.323 Only
Converting Software on Avaya 4600 Series IP Telephones
Displays Enter command
Converting 4602+/4610SW/4620SW/4621SW IP Telephones
Information, see Signaling Protocol
Unnamed Registration
802.1X Supplicant Operation
46 4600 Series IP Telephone Installation Guide
Local Administrative Options
Entering Data for Administrative Options
Conference button
IP Telephone # Backspace Alternative
Speaker button
Headset button
Entering Data for the 4601 IP Telephone
About Local Administrative Procedures
Local Programming Option Code See
E a R
Mute 8 0 2 1 9 # Mute 8 0 2 1 x #
Set the 802.1X Operational Mode
802.1X=setting *=change #=OK
Save new value? =no #=yes
Pre-Installation Checklist for Static Addressing
Static Addressing Installation
Nnn.nnn.nnn.nnn Phone=
Phone=nnn.nnn.nnn.nnn
New=
CallSv=nnn.nnn.nnn.nnn
CallSvPort=nnnnn New=
802.1Q=off 1=on #=OK 802.1Q=on 0=off #=OK
Save new values? *=no #=yes
Vlan ID=dddd New=
Vlan test=ddd New=
New values being saved
Handset AGC=on 0=off #=OK Handset AGC=off 1=on #=OK
Disable/Enable Automatic Gain Control
Mute 2 4 2 # Mute a G C #
Headset AGC=on 0=off #=OK Headset AGC=off 1=on #=OK
Alerting=setting *=change #=OK
Visual/Audible Alerting Procedure
Mute 2 5 3 7 8 # Mute a L E R T #
60 4600 Series IP Telephone Installation Guide
Mute 2 4 2 3 3 7 # Mute C H a D D R #
Manually Setting the Dhcp Client Hardware Address
Chaddr=dddddd New=
Clear Procedure
Are you sure? =no #=yes
Mute 2 5 3 2 7 # Mute C L E a R #
Clear all values? =no #=yes
Clearing values
Mute 2 6 6 8 # Mute C O N T #
Adjusting the Contrast Control
= 0=+ #=OK
Mute 2 8 4 # Mute C T I #
Computer-Telephony Integration CTI Enable/Disable
CTI=manual 0=Off #=OK CTI=disabled 1=Manual #=OK
UDP Port=497xx New=
FKEU=on 0=Off #=OK FKEU=off 1=Manual #=OK
Enabling/Disabling the Fkeu Xmod Interface
Mute 3 5 3 8 # Mute F K E U#
Save new values? =no #=yes
Mute 4 7 6 8 7 Mute G R O U P
Group Identifier
No new values? #=OK
Group=ddd New=
Mute 4 6 8 # Mute I N T #
Interface Control
PHY1=status *=change #=OK
PHY2=status *=change #=OK
IR=enabled 0=disable #=OK IR=disabled 1=enable #=OK
Mute 5 6 4 # Mute L O G #
Disable/Enable Event Logging
Log=status *=change #=OK
Logoff
Login Enter Extension Enter Extension and press Enter or OK
Mute 5 6 4 6 3 3 # Mute L O G O F F #
Mute 6 3 3 # Mute O F F #
QoS Option Setting
Turning Off the Backlight
Mute 7 6 7 # Mute Q O S #
L3 audio=dd New=
L2 signaling=d New=
L3 signaling=dd New=
No new values. #=OK
Mute 7 3 7 3 8 # Mute R E S E T #
Reset System Values
Reset values? *=no #=yes
Are you sure? *=no #=yes
Restart the Telephone
Resetting values
Restart phone? =no #=yes
Signaling Protocol Identifier
Mute 7 4 4 Mute S I G
SIG=protocol *=change #=OK
Mute 7 7 6 6 # Mute S S O N #
Site-Specific Option Number Setting
SSON=ddd New=
Setting L2Q Tagging Control 4601 Only
Mute 8 2 4 # Mute T a G #
Self-Test Procedure
Mute 8 3 7 8 # Mute T E S T #
Self test passed #=end
Self test #=end
Self test failed #=end
Troubleshooting Guidelines
Error Conditions
Power Interruption
Dtmf Tones
46ccDccc
View Administrative Option
View settings *=next #=exit
Cccccccccccc
Nnnnnnnnn
Pass-thru mode
Supplicant mode
Ccccccccc
Filename.ext
Viewing Parameter Values
Name System Value Format
Ccccccc Ethernet
Error and Status Messages
Aaa.bbb.ccc.ddd
Extension
Hardware
Registration
Troubleshooting the 4601 IP Telephone
Use by
Visual Indication/Cause/Resolution
Scenarios for the Restart Process
Reset values? =no #=yes
Restart the Telephone
Restarting
Boot File Needs to be Upgraded
Loading 5 secs Replbootv3.app 4084KB
Initializing
Dhcp 0 secs * to program
Starting Updating boot code
Tftp n Http n uri
Loading 5 secs App 4035 KB
Appfilename n KB received
Saving to flash n%, x secs
Starting
Secs
Clearing
Updating
Where n is the number of KBs downloaded
Appfilename n KB received
102 4600 Series IP Telephone Installation Guide
Index
104 4600 Series IP Telephone Installation Guide
Visual Alerting What’s New
Index 106 4600 Series IP Telephone Installation Guide
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