Avaya 555-233-128 manual Intended Audience, Document Organization, Installation Guide

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Introduction

Sets that support both protocols, for example, the 4610SW, do not support each protocol simultaneously. Instead, a given telephone must be loaded with software that supports one protocol or the other.

Telephones with H.323 software work only with Avaya Communication Manager call servers. Telephones with SIP software are supported only in Avaya server environments.

Note:

Unless otherwise indicated, references in this document to the DEFINITY® servers also refer to MultiVantage™ media servers.

Intended Audience

This document is intended for personnel who install the 4600 Series IP Telephones.

! CAUTION:

Avaya does not support many of the products mentioned in this document. Take care to ensure that there is adequate technical support available for the servers involved, including, but not necessarily limited to, TFTP, DHCP, and SIP Registration servers. If the TFTP, DHCP, or other servers are not functioning correctly, the IP telephones might not be able to operate correctly.

Document Organization

The guide contains the following sections:

Chapter 1: Introduction

Provides an overview of the 4600 Series IP Telephone

 

Installation Guide.

 

 

Chapter 2: 4600 Series IP

Describes the equipment and resources required to properly

Telephone Installation

install and operate the 4600 Series IP Telephones. Provides

 

instructions on installing the telephones out of the box.

 

 

Chapter 3: Local

Describes how to set local administrative options, if requested by

Administrative Options

the system or LAN administrator.

Chapter 4: Troubleshooting

Describes error conditions and messages that might occur

Guidelines

during the installation of the 4600 Series IP Telephones.

 

 

Appendix A: Restart

Explains the different scenarios possible for the sequence of the

Scenarios

restart process.

 

 

8 4600 Series IP Telephone Installation Guide

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Contents Series IP Telephone Installation Guide Avaya Inc All Rights Reserved Introduction Local Administrative Options Index 103 Contents Series IP Telephone Installation Guide About This Guide IP Telephone Model H323 Protocol Supported?Document Organization Installation GuideIntended Audience Change History What’s New in This Release FilterlistTerms Used in This Guide Symbolic Conventions CommandConventions Used in This Guide Typographic ConventionsAvaya Communication Manager Software Documentation Release Online DocumentationRelated Documents Administrator Guide for Avaya Communication Manager Avaya IP Telephone Snmp Security White Paper, IssueSeries IP Telephone Safety Instructions 30A Switched Hub Set Up Quick Reference, Issue 2, July 2002Series IP Telephone LAN Administrator Guide IP Telephone User Guide4602/4602SW IP Telephone User Guide 4602/4602SW SIP IP Telephone User GuideCustomer Support Administrator Guide IntroductionIP Telephone Models SoftwarePre-Installation Checklist Requirements to Verify about the NetworkMedia Server Avaya IP IP Telephone Release Except20 4600 Series IP Telephone Installation Guide Requirements to Verify for Each IP Telephone Optional Items for Some IP TelephonesPowering the 4600 IP Telephone Assembling the 4600 Series IP TelephoneTelephone Model See Connection Jacks on a 4606/4612/4624 IP Telephone Assembling the 4600 Series IP Telephone 26 4600 Series IP Telephone Installation Guide = optional Facultatif DSS 4624 optionale Opcional 28 4600 Series IP Telephone Installation Guide Assembling the 4600 Series IP Telephone Connection Jacks on a 4630 IP Telephone Connection Jacks on a 4630SW IP Telephone Option a Connection Jacks on a 4630SW IP Telephone Option B Connection Jacks on a 4610SW IP Telephone Option a Connection Jacks on a 4610SW IP Telephone Option B Connection Jacks on a 4690 IP Conference Telephone Dynamic Addressing Process 802.1X Supplicant Authentication Password= #=OKEthernet Activation 802.1X ID=ddd #=OK New=Authentication Dhcp ProcessingWaiting for Dhcp s secs # to program Dhcp s secs Vlan ID = nHttp n uri 46xxUPGRADE.SCR n KB receivedTFTP/HTTP Processing Media Server Registration Filename KB receivedSaving to flash 1%, 1 secs Extension=nnnnnn #=OK NEW=Downgrading Avaya IP Telephones H.323 Only Converting Software on Avaya 4600 Series IP Telephones Displays Enter command Converting 4602+/4610SW/4620SW/4621SW IP TelephonesInformation, see Signaling Protocol Unnamed Registration 802.1X Supplicant Operation46 4600 Series IP Telephone Installation Guide Local Administrative Options Entering Data for Administrative Options IP Telephone # Backspace Alternative Speaker buttonConference button Headset buttonEntering Data for the 4601 IP Telephone About Local Administrative Procedures Local Programming Option Code SeeE a R Set the 802.1X Operational Mode 802.1X=setting *=change #=OKMute 8 0 2 1 9 # Mute 8 0 2 1 x # Save new value? =no #=yesPre-Installation Checklist for Static Addressing Static Addressing InstallationPhone=nnn.nnn.nnn.nnn New=Nnn.nnn.nnn.nnn Phone= CallSv=nnn.nnn.nnn.nnnCallSvPort=nnnnn New= 802.1Q=off 1=on #=OK 802.1Q=on 0=off #=OKVlan ID=dddd New= Vlan test=ddd New=Save new values? *=no #=yes New values being savedDisable/Enable Automatic Gain Control Mute 2 4 2 # Mute a G C #Handset AGC=on 0=off #=OK Handset AGC=off 1=on #=OK Headset AGC=on 0=off #=OK Headset AGC=off 1=on #=OKMute 2 5 3 7 8 # Mute a L E R T # Visual/Audible Alerting ProcedureAlerting=setting *=change #=OK 60 4600 Series IP Telephone Installation Guide Chaddr=dddddd New= Manually Setting the Dhcp Client Hardware AddressMute 2 4 2 3 3 7 # Mute C H a D D R # Clear Procedure Mute 2 5 3 2 7 # Mute C L E a R # Clear all values? =no #=yesAre you sure? =no #=yes Clearing values= 0=+ #=OK Adjusting the Contrast ControlMute 2 6 6 8 # Mute C O N T # Computer-Telephony Integration CTI Enable/Disable CTI=manual 0=Off #=OK CTI=disabled 1=Manual #=OKMute 2 8 4 # Mute C T I # UDP Port=497xx New=Enabling/Disabling the Fkeu Xmod Interface Mute 3 5 3 8 # Mute F K E U#FKEU=on 0=Off #=OK FKEU=off 1=Manual #=OK Save new values? =no #=yesGroup Identifier No new values? #=OKMute 4 7 6 8 7 Mute G R O U P Group=ddd New=PHY1=status *=change #=OK Interface ControlMute 4 6 8 # Mute I N T # PHY2=status *=change #=OK IR=enabled 0=disable #=OK IR=disabled 1=enable #=OK Log=status *=change #=OK Disable/Enable Event LoggingMute 5 6 4 # Mute L O G # Mute 5 6 4 6 3 3 # Mute L O G O F F # Login Enter Extension Enter Extension and press Enter or OKLogoff QoS Option Setting Turning Off the BacklightMute 6 3 3 # Mute O F F # Mute 7 6 7 # Mute Q O S #L2 signaling=d New= L3 signaling=dd New=L3 audio=dd New= No new values. #=OKReset System Values Reset values? *=no #=yesMute 7 3 7 3 8 # Mute R E S E T # Are you sure? *=no #=yesRestart phone? =no #=yes Resetting valuesRestart the Telephone Signaling Protocol Identifier Mute 7 4 4 Mute S I GSIG=protocol *=change #=OK SSON=ddd New= Site-Specific Option Number SettingMute 7 7 6 6 # Mute S S O N # Setting L2Q Tagging Control 4601 Only Mute 8 2 4 # Mute T a G #Self-Test Procedure Mute 8 3 7 8 # Mute T E S T #Self test failed #=end Self test #=endSelf test passed #=end Troubleshooting Guidelines Error ConditionsPower Interruption Dtmf TonesView Administrative Option View settings *=next #=exit46ccDccc CcccccccccccPass-thru mode Supplicant modeNnnnnnnnn CccccccccViewing Parameter Values Name System Value FormatFilename.ext Ccccccc EthernetError and Status Messages Aaa.bbb.ccc.dddExtension Hardware Registration Troubleshooting the 4601 IP Telephone Use by Visual Indication/Cause/Resolution Restart the Telephone Reset values? =no #=yesScenarios for the Restart Process Boot File Needs to be Upgraded Loading 5 secs Replbootv3.app 4084KBRestarting InitializingTftp n Http n uri Starting Updating boot codeDhcp 0 secs * to program Appfilename n KB received Saving to flash n%, x secsLoading 5 secs App 4035 KB StartingUpdating ClearingSecs Where n is the number of KBs downloaded Appfilename n KB received 102 4600 Series IP Telephone Installation Guide Index 104 4600 Series IP Telephone Installation Guide Visual Alerting What’s New Index 106 4600 Series IP Telephone Installation Guide