Avaya 555-233-128 manual About This Guide, IP Telephone Model H323 Protocol Supported?

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Chapter 1: Introduction

About This Guide

This guide describes how to install the 4600 Series IP Telephone product line and troubleshoot problems with the telephones.

The 4600 Series IP Telephone product line supports two signaling protocols, the Session Initiation Protocol (SIP) and the H.323 protocol. The chart below shows the 4600 Series IP Telephone models and the protocol(s) they support.

IP Telephone Model

H323 Protocol Supported?

SIP Protocol Supported?

 

 

 

4601

Yes

No

 

 

 

4601+

Yes

No

 

 

 

4602

Yes

Yes

 

 

 

4602SW

Yes

Yes

 

 

 

4602SW+

Yes

Yes

 

 

 

4606

Yes

No

 

 

 

4610SW

Yes

Yes

 

 

 

4612

Yes

No

 

 

 

4620

Yes

No

 

 

 

4620SW

Yes

Yes

 

 

 

4621SW

Yes

Yes

 

 

 

4622SW

Yes

No

 

 

 

4624

Yes

No

 

 

 

4625SW

Yes

No

 

 

 

4630

Yes

No

 

 

 

4630SW

Yes

No

 

 

 

4690

Yes

No

 

 

 

Issue 6 February 2007 7

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Contents Series IP Telephone Installation Guide Avaya Inc All Rights Reserved Introduction Local Administrative Options Index 103 Contents Series IP Telephone Installation Guide IP Telephone Model H323 Protocol Supported? About This GuideIntended Audience Installation GuideDocument Organization Change History Filterlist What’s New in This ReleaseTerms Used in This Guide Typographic Conventions Symbolic ConventionsCommand Conventions Used in This GuideRelated Documents Online DocumentationAvaya Communication Manager Software Documentation Release 30A Switched Hub Set Up Quick Reference, Issue 2, July 2002 Administrator Guide for Avaya Communication ManagerAvaya IP Telephone Snmp Security White Paper, Issue Series IP Telephone Safety Instructions4602/4602SW SIP IP Telephone User Guide Series IP Telephone LAN Administrator GuideIP Telephone User Guide 4602/4602SW IP Telephone User GuideCustomer Support Introduction Administrator GuideSoftware IP Telephone ModelsExcept Pre-Installation ChecklistRequirements to Verify about the Network Media Server Avaya IP IP Telephone Release20 4600 Series IP Telephone Installation Guide Optional Items for Some IP Telephones Requirements to Verify for Each IP TelephoneAssembling the 4600 Series IP Telephone Powering the 4600 IP TelephoneTelephone Model See Connection Jacks on a 4606/4612/4624 IP Telephone Assembling the 4600 Series IP Telephone 26 4600 Series IP Telephone Installation Guide = optional Facultatif DSS 4624 optionale Opcional 28 4600 Series IP Telephone Installation Guide Assembling the 4600 Series IP Telephone Connection Jacks on a 4630 IP Telephone Connection Jacks on a 4630SW IP Telephone Option a Connection Jacks on a 4630SW IP Telephone Option B Connection Jacks on a 4610SW IP Telephone Option a Connection Jacks on a 4610SW IP Telephone Option B Connection Jacks on a 4690 IP Conference Telephone Dynamic Addressing Process 802.1X ID=ddd #=OK New= 802.1X Supplicant AuthenticationPassword= #=OK Ethernet ActivationDhcp s secs # to program Dhcp s secs Vlan ID = n AuthenticationDhcp Processing Waiting forTFTP/HTTP Processing 46xxUPGRADE.SCR n KB receivedHttp n uri Extension=nnnnnn #=OK NEW= Media Server RegistrationFilename KB received Saving to flash 1%, 1 secsDowngrading Avaya IP Telephones H.323 Only Converting Software on Avaya 4600 Series IP Telephones Converting 4602+/4610SW/4620SW/4621SW IP Telephones Displays Enter commandInformation, see Signaling Protocol 802.1X Supplicant Operation Unnamed Registration46 4600 Series IP Telephone Installation Guide Local Administrative Options Entering Data for Administrative Options Headset button IP Telephone # Backspace AlternativeSpeaker button Conference buttonEntering Data for the 4601 IP Telephone Local Programming Option Code See About Local Administrative ProceduresE a R Save new value? =no #=yes Set the 802.1X Operational Mode802.1X=setting *=change #=OK Mute 8 0 2 1 9 # Mute 8 0 2 1 x #Static Addressing Installation Pre-Installation Checklist for Static AddressingCallSv=nnn.nnn.nnn.nnn Phone=nnn.nnn.nnn.nnnNew= Nnn.nnn.nnn.nnn Phone=802.1Q=off 1=on #=OK 802.1Q=on 0=off #=OK CallSvPort=nnnnn New=New values being saved Vlan ID=dddd New=Vlan test=ddd New= Save new values? *=no #=yesHeadset AGC=on 0=off #=OK Headset AGC=off 1=on #=OK Disable/Enable Automatic Gain ControlMute 2 4 2 # Mute a G C # Handset AGC=on 0=off #=OK Handset AGC=off 1=on #=OKAlerting=setting *=change #=OK Visual/Audible Alerting ProcedureMute 2 5 3 7 8 # Mute a L E R T # 60 4600 Series IP Telephone Installation Guide Mute 2 4 2 3 3 7 # Mute C H a D D R # Manually Setting the Dhcp Client Hardware AddressChaddr=dddddd New= Clear Procedure Clearing values Mute 2 5 3 2 7 # Mute C L E a R #Clear all values? =no #=yes Are you sure? =no #=yesMute 2 6 6 8 # Mute C O N T # Adjusting the Contrast Control= 0=+ #=OK UDP Port=497xx New= Computer-Telephony Integration CTI Enable/DisableCTI=manual 0=Off #=OK CTI=disabled 1=Manual #=OK Mute 2 8 4 # Mute C T I #Save new values? =no #=yes Enabling/Disabling the Fkeu Xmod InterfaceMute 3 5 3 8 # Mute F K E U# FKEU=on 0=Off #=OK FKEU=off 1=Manual #=OKGroup=ddd New= Group IdentifierNo new values? #=OK Mute 4 7 6 8 7 Mute G R O U PMute 4 6 8 # Mute I N T # Interface ControlPHY1=status *=change #=OK PHY2=status *=change #=OK IR=enabled 0=disable #=OK IR=disabled 1=enable #=OK Mute 5 6 4 # Mute L O G # Disable/Enable Event LoggingLog=status *=change #=OK Logoff Login Enter Extension Enter Extension and press Enter or OKMute 5 6 4 6 3 3 # Mute L O G O F F # Mute 7 6 7 # Mute Q O S # QoS Option SettingTurning Off the Backlight Mute 6 3 3 # Mute O F F #No new values. #=OK L2 signaling=d New=L3 signaling=dd New= L3 audio=dd New=Are you sure? *=no #=yes Reset System ValuesReset values? *=no #=yes Mute 7 3 7 3 8 # Mute R E S E T #Restart the Telephone Resetting valuesRestart phone? =no #=yes Mute 7 4 4 Mute S I G Signaling Protocol IdentifierSIG=protocol *=change #=OK Mute 7 7 6 6 # Mute S S O N # Site-Specific Option Number SettingSSON=ddd New= Mute 8 2 4 # Mute T a G # Setting L2Q Tagging Control 4601 OnlyMute 8 3 7 8 # Mute T E S T # Self-Test ProcedureSelf test passed #=end Self test #=endSelf test failed #=end Error Conditions Troubleshooting GuidelinesDtmf Tones Power InterruptionCccccccccccc View Administrative OptionView settings *=next #=exit 46ccDcccCcccccccc Pass-thru modeSupplicant mode NnnnnnnnnCcccccc Ethernet Viewing Parameter ValuesName System Value Format Filename.extAaa.bbb.ccc.ddd Error and Status MessagesExtension Hardware Registration Troubleshooting the 4601 IP Telephone Use by Visual Indication/Cause/Resolution Scenarios for the Restart Process Reset values? =no #=yesRestart the Telephone Initializing Boot File Needs to be UpgradedLoading 5 secs Replbootv3.app 4084KB RestartingDhcp 0 secs * to program Starting Updating boot codeTftp n Http n uri Starting Appfilename n KB receivedSaving to flash n%, x secs Loading 5 secs App 4035 KBSecs ClearingUpdating Where n is the number of KBs downloaded Appfilename n KB received 102 4600 Series IP Telephone Installation Guide Index 104 4600 Series IP Telephone Installation Guide Visual Alerting What’s New Index 106 4600 Series IP Telephone Installation Guide