Avaya 555-233-128 Nnnnnnnnn, Ccccccccc, Hhhhhhhhhhhh, Nnn.nnn.nnn.nnn.nnnnn, Pass-thru mode

Page 86

Troubleshooting Guidelines

Table 2: Viewing Parameter Values (continued)

Name

System Value

Format

 

 

 

PWB SN

cccccccccccc

Printed Wiring Board (circuit board) Serial

 

cccccccc

Number, up to 18 ASCII characters (which

 

 

display on both lines). Applies to all telephones

 

 

with a display except 4602, 4602SW, 4602SW+,

 

 

and 4610SW.

 

 

 

PWB

nnnnnnnnn

9 ASCII numeric characters: PWBCC. Applies to

comcode

 

all telephones with a display, except 4602,

 

 

4602SW, and 4610SW.

PWB version

ccccccccc

9 ASCII numeric characters. Applies only to the

 

 

4602, 4602SW, 4602SW+, and 4610SW.

 

 

 

MAC

hh:hh:hh:hh:hh:hh

Each octet of the MAC address displays as a

address

 

pair of hexadecimal numbers.

L2 tagging

ccccccccc

Up to 9 ASCII characters:

 

 

“on” if NVL2Q = 1

 

 

“off” if NVL2Q = 2

 

 

“auto: on” if NVL2Q = 0 and 802.1Q tagging is

 

 

on, and

 

 

“auto: off” if NVL2Q = 0 and 802.1Q tagging is

 

 

off.

 

 

 

VLAN ID

cccc

Up to 4 ASCII characters: L2QVLAN if 802.1Q

 

 

tagging is on and “none” if 802.1Q tagging is off.

IP Address

nnn.nnn.nnn.nnn

Up to 15 ASCII characters: IPADD.

 

 

 

Subnet mask

nnn.nnn.nnn.nnn

Up to 15 ASCII characters: NETMASK.

 

 

 

Router

nnn.nnn.nnn.nnn

Up to 15 ASCII characters: the IP Address of the

 

 

router in use.

 

 

 

File server

nnn.nnn.nnn.nnn.nnnnn

Up to 21 ASCII characters: the IP Address and

 

 

port of last file server used successfully during

 

 

initialization (“0.0.0.0” if no HTTP or TFTP file

 

 

server was used successfully).

Call server

nnn.nnn.nnn.nnn.nnnnn

Up to 21 ASCII characters: IP Address and port

 

 

of call server currently in use, if any, otherwise

 

 

“0.0.0.0”.

 

 

 

802.1X

pass-thru mode

If system parameter DOT1X = 0

 

pass-thru with Logoff

If system parameter DOT1X = 1

 

Supplicant mode

If system parameter DOT1X = 2

 

 

 

Group

nnn

Up to 3 ASCII numeric characters: GROUP.

 

 

 

 

 

2 of 3

 

 

 

86 4600 Series IP Telephone Installation Guide

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Contents Series IP Telephone Installation Guide Avaya Inc All Rights Reserved Introduction Local Administrative Options Index 103 Contents Series IP Telephone Installation Guide About This Guide IP Telephone Model H323 Protocol Supported?Document Organization Installation GuideIntended Audience Change History What’s New in This Release FilterlistTerms Used in This Guide Conventions Used in This Guide Symbolic ConventionsCommand Typographic ConventionsAvaya Communication Manager Software Documentation Release Online DocumentationRelated Documents Series IP Telephone Safety Instructions Administrator Guide for Avaya Communication ManagerAvaya IP Telephone Snmp Security White Paper, Issue 30A Switched Hub Set Up Quick Reference, Issue 2, July 20024602/4602SW IP Telephone User Guide Series IP Telephone LAN Administrator GuideIP Telephone User Guide 4602/4602SW SIP IP Telephone User GuideCustomer Support Administrator Guide IntroductionIP Telephone Models SoftwareMedia Server Avaya IP IP Telephone Release Pre-Installation ChecklistRequirements to Verify about the Network Except20 4600 Series IP Telephone Installation Guide Requirements to Verify for Each IP Telephone Optional Items for Some IP TelephonesPowering the 4600 IP Telephone Assembling the 4600 Series IP TelephoneTelephone Model See Connection Jacks on a 4606/4612/4624 IP Telephone Assembling the 4600 Series IP Telephone 26 4600 Series IP Telephone Installation Guide = optional Facultatif DSS 4624 optionale Opcional 28 4600 Series IP Telephone Installation Guide Assembling the 4600 Series IP Telephone Connection Jacks on a 4630 IP Telephone Connection Jacks on a 4630SW IP Telephone Option a Connection Jacks on a 4630SW IP Telephone Option B Connection Jacks on a 4610SW IP Telephone Option a Connection Jacks on a 4610SW IP Telephone Option B Connection Jacks on a 4690 IP Conference Telephone Dynamic Addressing Process Ethernet Activation 802.1X Supplicant AuthenticationPassword= #=OK 802.1X ID=ddd #=OK New=Waiting for AuthenticationDhcp Processing Dhcp s secs # to program Dhcp s secs Vlan ID = nHttp n uri 46xxUPGRADE.SCR n KB receivedTFTP/HTTP Processing Saving to flash 1%, 1 secs Media Server RegistrationFilename KB received Extension=nnnnnn #=OK NEW=Downgrading Avaya IP Telephones H.323 Only Converting Software on Avaya 4600 Series IP Telephones Displays Enter command Converting 4602+/4610SW/4620SW/4621SW IP TelephonesInformation, see Signaling Protocol Unnamed Registration 802.1X Supplicant Operation46 4600 Series IP Telephone Installation Guide Local Administrative Options Entering Data for Administrative Options Conference button IP Telephone # Backspace AlternativeSpeaker button Headset buttonEntering Data for the 4601 IP Telephone About Local Administrative Procedures Local Programming Option Code SeeE a R Mute 8 0 2 1 9 # Mute 8 0 2 1 x # Set the 802.1X Operational Mode802.1X=setting *=change #=OK Save new value? =no #=yesPre-Installation Checklist for Static Addressing Static Addressing InstallationNnn.nnn.nnn.nnn Phone= Phone=nnn.nnn.nnn.nnnNew= CallSv=nnn.nnn.nnn.nnnCallSvPort=nnnnn New= 802.1Q=off 1=on #=OK 802.1Q=on 0=off #=OKSave new values? *=no #=yes Vlan ID=dddd New=Vlan test=ddd New= New values being savedHandset AGC=on 0=off #=OK Handset AGC=off 1=on #=OK Disable/Enable Automatic Gain ControlMute 2 4 2 # Mute a G C # Headset AGC=on 0=off #=OK Headset AGC=off 1=on #=OKMute 2 5 3 7 8 # Mute a L E R T # Visual/Audible Alerting ProcedureAlerting=setting *=change #=OK 60 4600 Series IP Telephone Installation Guide Chaddr=dddddd New= Manually Setting the Dhcp Client Hardware AddressMute 2 4 2 3 3 7 # Mute C H a D D R # Clear Procedure Are you sure? =no #=yes Mute 2 5 3 2 7 # Mute C L E a R #Clear all values? =no #=yes Clearing values= 0=+ #=OK Adjusting the Contrast ControlMute 2 6 6 8 # Mute C O N T # Mute 2 8 4 # Mute C T I # Computer-Telephony Integration CTI Enable/DisableCTI=manual 0=Off #=OK CTI=disabled 1=Manual #=OK UDP Port=497xx New=FKEU=on 0=Off #=OK FKEU=off 1=Manual #=OK Enabling/Disabling the Fkeu Xmod InterfaceMute 3 5 3 8 # Mute F K E U# Save new values? =no #=yesMute 4 7 6 8 7 Mute G R O U P Group IdentifierNo new values? #=OK Group=ddd New=PHY1=status *=change #=OK Interface ControlMute 4 6 8 # Mute I N T # PHY2=status *=change #=OK IR=enabled 0=disable #=OK IR=disabled 1=enable #=OK Log=status *=change #=OK Disable/Enable Event LoggingMute 5 6 4 # Mute L O G # Mute 5 6 4 6 3 3 # Mute L O G O F F # Login Enter Extension Enter Extension and press Enter or OKLogoff Mute 6 3 3 # Mute O F F # QoS Option SettingTurning Off the Backlight Mute 7 6 7 # Mute Q O S #L3 audio=dd New= L2 signaling=d New=L3 signaling=dd New= No new values. #=OKMute 7 3 7 3 8 # Mute R E S E T # Reset System ValuesReset values? *=no #=yes Are you sure? *=no #=yesRestart phone? =no #=yes Resetting valuesRestart the Telephone Signaling Protocol Identifier Mute 7 4 4 Mute S I GSIG=protocol *=change #=OK SSON=ddd New= Site-Specific Option Number SettingMute 7 7 6 6 # Mute S S O N # Setting L2Q Tagging Control 4601 Only Mute 8 2 4 # Mute T a G #Self-Test Procedure Mute 8 3 7 8 # Mute T E S T #Self test failed #=end Self test #=endSelf test passed #=end Troubleshooting Guidelines Error ConditionsPower Interruption Dtmf Tones46ccDccc View Administrative OptionView settings *=next #=exit CcccccccccccNnnnnnnnn Pass-thru modeSupplicant mode CccccccccFilename.ext Viewing Parameter ValuesName System Value Format Ccccccc EthernetError and Status Messages Aaa.bbb.ccc.dddExtension Hardware Registration Troubleshooting the 4601 IP Telephone Use by Visual Indication/Cause/Resolution Restart the Telephone Reset values? =no #=yesScenarios for the Restart Process Restarting Boot File Needs to be UpgradedLoading 5 secs Replbootv3.app 4084KB InitializingTftp n Http n uri Starting Updating boot codeDhcp 0 secs * to program Loading 5 secs App 4035 KB Appfilename n KB receivedSaving to flash n%, x secs StartingUpdating ClearingSecs Where n is the number of KBs downloaded Appfilename n KB received 102 4600 Series IP Telephone Installation Guide Index 104 4600 Series IP Telephone Installation Guide Visual Alerting What’s New Index 106 4600 Series IP Telephone Installation Guide
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