Avaya 1616-I manual Transferring a call

Page 17

Transferring a call

The fast blinking green LED next to the call/line appearance button indicates the call is on hold. If the active call is on a line appearance on an Avaya Distributed Office system, the red LED will also be on.

2.To resume the call when there is more than one call on hold, do one of the following:

•Press the call/line appearance button.

•Scroll to the call and press the Resume softkey or the OK button.

3.To resume the calI when there is only one call on hold, do one of the following:

•Press the Hold button.

•Press the call/line appearance button.

•Press the Resume softkey.

•Press the OK button.

Transferring a call

1.If the call you want to transfer is not your active call, press the call/line appearance button for the call you want to transfer.

2.Press the Transfer button.

The very fast blinking green LED next to the call/line appearance button indicates the call is being transferred. If the active call is on a line appearance on an Avaya Distributed Office system, the red LED will also be on.

3.Dial the telephone number, call the person from the contacts list, or call the person from the call log.

Note:

To transfer the call to a call that is on hold, press the call/line appearance button for the call that is on hold.

4. Press the Transfer button or the Complete softkey to transfer the call.

Avaya 1616/1616-I IP Deskphone User Guide

February 2010 17

Image 17

Contents Avaya 1616/1616-I IP Deskphone User Guide Issue 2 FebruaryAvaya 1616/1616-I IP Deskphone User Guide February Logging in to and out of your telephone Features menu Introduction to the 1616/1616-I IP Telephone Overview of phone buttons and featuresDescription NameOverview of phone buttons and features Call/Line Appearance Button LEDs Feature Button LEDsLEDs Icon Description Icons in the telephone displayScrolling and navigation Paper labels Logging out of your telephone Logging in to and out of your telephoneLogging in to your telephone Page Making a call Making callsClearing a number Redialing a numberCalling a person from the call log Calling a person from the contacts listAnswering a call Handling callsIgnoring an incoming call Sending an incoming call directly to voice mailMuting a call Putting a call on holdTransferring a call Page Adding a person on hold to a conference call Conference callsMaking a conference call Dropping the last person added from a conference call Putting a conference call on holdViewing conference details Silencing a person on a conference call Dropping a person from a conference callPage Logging into your voice mail Getting your messagesPage Joining a call on a bridged call appearance Bridged call appearancesAnswering a call on a bridged call appearance Making an outgoing call on a bridged call appearance Joining a call on a shared line appearance Shared line appearancesAnswering a call on a shared line appearance Making an outgoing call on a shared line appearance Adding a new contact ContactsViewing contacts details Press More Delete Editing a contactDeleting a contact Deleting a contact Contacts Avaya 1616/1616-I IP Deskphone User Guide February Viewing call log details Call logViewing the call log Clearing all entries from the call log Adding an entry from the call log to your contacts listRemoving an entry from the call log Select Applications Turning call logging on or offCall log Avaya 1616/1616-I IP Deskphone User Guide February Forwarding a call Advanced telephone featuresActivating Extension to Cellular EC500 Send all callsCalling a person from the corporate directory Activating Extension to Cellular EC500 Page Accessing the Features menu Features menuPage Avaya Menu Adjusting the brightness or contrast of the displayTurning button click sounds on and off Changing the ring patternTurning the call timer on or off Turning error tones on or offSelect Call Timers Turning visual alerting on or offSelect Audio Path Setting redial optionsSetting the audio path Turning show incoming call on or off Setting automatic gain controlSelect Show Incoming Call Select Automatic Gain ControlViewing network information Changing the languageIndex Index Features

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