Cisco Systems 30X Contents Getting Started, Installing Your Phone, Using Basic Phone Functions

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Contents

Chapter 1: Getting Started	4
About This Document	4
Overview of the Cisco Small Business IP Phones	6
Caring for Your Phone	7
Getting to Know the Cisco SPA 301	7
Getting to Know the Cisco SPA 303	9
Softkey Buttons	11
Using Keypad Shortcuts	12

Chapter 2: Installing Your Phone	13
Before You Begin	13
Installing Your Cisco SPA 301 IP Phone	14
Connecting the Handset	14
Connecting the Power	14
Connecting Your Cisco SPA 301 to the Network	15
Installing Your Cisco SPA 303 IP Phone	16
Connecting the Handset	16
Connecting the Power	17
Connecting Your Cisco SPA 303 to the Network	17
(Optional) Installing the Cisco SPA 303 Stand	18
(Optional) Connecting a PC to Your Cisco SPA 303	18
(Optional) Connecting Wired and Wireless Headsets	18
(Optional) Mounting Your Cisco SPA 30X Phone to the Wall	19
Reversing the Handset Retention Tab	25
Verifying Phone Startup	26
Upgrading Your Phone’s Firmware	27

Chapter 3: Using Basic Phone Functions	28
Using Phone Hardware and Accessories (Cisco SPA 303)	29
Using the Speakerphone	29
Using the Headset with Your IP Phone	29

Cisco Small Business IP Phone SPA 30X User Guide (SPCP)

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Contents User Guide June Contents Getting Started Installing Your PhoneUsing Basic Phone Functions Using Advanced Phone Features ContentsCustomizing Your LCD Screen Cisco SPA Appendix a Where to Go From HereAbout This Document Getting StartedOrganization Overview of the Cisco Small Business IP Phones Lines Softkeys Getting to Know the Cisco SPACaring for Your Phone Cisco SPA ScreenPhone Feature Description Phone Feature Description System. See Softkey Buttons, Button Function Softkey ButtonsUsing Keypad Shortcuts Before You Begin Installing Your PhoneInstalling Your Cisco SPA 301 IP Phone Connecting the HandsetConnecting the Power Cisco SPA 301 Phone Ethernet Connection Connecting Your Cisco SPA 301 to the NetworkCisco SPA 303 Phone Connections Installing Your Cisco SPA 303 IP PhoneConnecting Your Cisco SPA 303 to the Network Optional Installing the Cisco SPA 303 Stand Optional Connecting a PC to Your Cisco SPAOptional Connecting Wired and Wireless Headsets Optional Mounting Your Cisco SPA 30X Phone to the Wall MB100 Wall Mount Kit Installing Your Phone Installing Your Phone Plug in the Ethernet and power cables Hang onto screws mounted in the wall Reversing the Handset Retention Tab Handset Retention Tab Default PositionHandset Retention Tab Reversed Verifying Phone StartupUpgrading Your Phone’s Firmware Using Basic Phone Functions Using the Headset with Your IP Phone Using Phone Hardware and Accessories Cisco SPAAdjusting Call Volume and Muting Using the SpeakerphoneAdjusting the Ringer Volume Using Mute Cisco SPAPlacing or Answering a Call Using Hold and Resume Transferring Calls Cisco SPA Using Mute Cisco SPAPerforming an Attended Transfer Redialing a NumberViewing and Returning Missed Calls Cisco SPA Forwarding All Calls to Another Number Cisco SPAForwarding All Calls Picking Up a Call from Another Extension Cisco SPA Setting Do Not Disturb Cisco SPAPlacing a Three-Way Conference Call Using Call BackUsing the Local Directory Cisco SPA Using the Call History Lists Cisco SPA Accessing Voicemail Logging in to Your Phone/Extension Mobility Cisco SPA Using Advanced Phone FeaturesUsing Advanced Phone Features Adding and Using Speed Dials Cisco SPA Scroll to the entry that you want to delete Configuring the Phone Screen Saver Customizing Your LCD Screen Cisco SPAChanging the LCD Screen Contrast Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPANumber Option Advanced Procedures for Technical Support PersonnelViewing Status Information and Statistics Rebooting, Restarting, and Resetting a PhoneUsing Advanced Phone Features Product Documentation SupportWhere to Go From Here Cisco Small Business