Cisco Systems 30X manual Redialing a Number, Performing an Attended Transfer

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Using Basic Phone Functions	3
Using Basic Phone Functions
Redialing a Number

Performing an Attended Transfer

STEP 1 During an active call, press Trnsfer. The call is placed on hold and a new line is opened to dial the number.

STEP 2 Enter the number to which you want to transfer the call.

STEP 3 Do one of the following:

•To transfer the call without waiting for the other person to answer, press the Trnsfer softkey after the call begins to ring. Then hang up. (If you hang up before the second call rings, the transfer fails and the first call is disconnected.) If you misdial, press the EndCall softkey, then the Resume softkey to return to the original call.

•To transfer after speaking privately to the other person, press the Trnsfer softkey at any time during the conversation.

Redialing a Number

Cisco SPA 301

Press the Redial button to call the last number called.

Cisco SPA 301

To redial the last number called, press the Redial softkey.

To redial a recently-called number:

STEP 1 Press the Setup button.

STEP 2 Scroll to Call History and press the Select softkey.

STEP 3 Scroll to Placed Calls and press the Select softkey.

STEP 4 Choose the call you want to return and press the Dial softkey.

NOTE If the call was from an outside or long distance number, you may have to edit the call before returning it. Press the EditDial softkey to edit the call and use the softkey buttons and keypad to edit the number.

Cisco Small Business IP Phone SPA 30X User Guide (SPCP)

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Contents User Guide June Using Basic Phone Functions Contents Getting StartedInstalling Your Phone Using Advanced Phone Features ContentsCustomizing Your LCD Screen Cisco SPA Appendix a Where to Go From HereAbout This Document Getting StartedOrganization Overview of the Cisco Small Business IP Phones Lines Softkeys Getting to Know the Cisco SPACaring for Your Phone Cisco SPA ScreenPhone Feature Description Phone Feature Description System. See Softkey Buttons, Button Function Softkey ButtonsUsing Keypad Shortcuts Before You Begin Installing Your PhoneConnecting the Power Installing Your Cisco SPA 301 IP PhoneConnecting the Handset Cisco SPA 301 Phone Ethernet Connection Connecting Your Cisco SPA 301 to the NetworkCisco SPA 303 Phone Connections Installing Your Cisco SPA 303 IP PhoneConnecting Your Cisco SPA 303 to the Network Optional Connecting Wired and Wireless Headsets Optional Installing the Cisco SPA 303 StandOptional Connecting a PC to Your Cisco SPA Optional Mounting Your Cisco SPA 30X Phone to the Wall MB100 Wall Mount Kit Installing Your Phone Installing Your Phone Plug in the Ethernet and power cables Hang onto screws mounted in the wall Reversing the Handset Retention Tab Handset Retention Tab Default PositionHandset Retention Tab Reversed Verifying Phone StartupUpgrading Your Phone’s Firmware Using Basic Phone Functions Using the Headset with Your IP Phone Using Phone Hardware and Accessories Cisco SPAAdjusting Call Volume and Muting Using the SpeakerphonePlacing or Answering a Call Adjusting the Ringer VolumeUsing Mute Cisco SPA Using Hold and Resume Transferring Calls Cisco SPA Using Mute Cisco SPAPerforming an Attended Transfer Redialing a NumberForwarding All Calls Viewing and Returning Missed Calls Cisco SPAForwarding All Calls to Another Number Cisco SPA Picking Up a Call from Another Extension Cisco SPA Setting Do Not Disturb Cisco SPAPlacing a Three-Way Conference Call Using Call BackUsing the Local Directory Cisco SPA Using the Call History Lists Cisco SPA Accessing Voicemail Logging in to Your Phone/Extension Mobility Cisco SPA Using Advanced Phone FeaturesUsing Advanced Phone Features Adding and Using Speed Dials Cisco SPA Scroll to the entry that you want to delete Changing the LCD Screen Contrast Configuring the Phone Screen SaverCustomizing Your LCD Screen Cisco SPA Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPANumber Option Advanced Procedures for Technical Support PersonnelViewing Status Information and Statistics Rebooting, Restarting, and Resetting a PhoneUsing Advanced Phone Features Product Documentation SupportWhere to Go From Here Cisco Small Business