Cisco Systems 30X manual Using Basic Phone Functions

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Using Basic Phone Functions

This chapter provides instructions on using your phone’s basic functions. It includes the following sections:

•Using Phone Hardware and Accessories (Cisco SPA 303), page 29

•Adjusting Call Volume and Muting, page 29

•Placing or Answering a Call, page 30

•Using Hold and Resume, page 31

•Using Mute (Cisco SPA 303), page 32

•Ending a Call, page 32

•Transferring Calls (Cisco SPA 303), page 32

•Redialing a Number, page 33

•Viewing and Returning Missed Calls (Cisco SPA 303), page 34

•Forwarding All Calls to Another Number (Cisco SPA 303), page 34

•Setting Do Not Disturb (Cisco SPA 303), page 35

•Picking Up a Call from Another Extension (Cisco SPA 303), page 35

•“Using Call Back” section on page 36

•Placing a Three-Way Conference Call, page 36

•Using the Local Directory (Cisco SPA 303), page 37

•Using the Call History Lists (Cisco SPA 303), page 38

•Accessing Voicemail, page 39

Cisco Small Business IP Phone SPA 30X User Guide (SPCP)

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Contents User Guide June Contents Getting Started Installing Your PhoneUsing Basic Phone Functions Contents Using Advanced Phone FeaturesAppendix a Where to Go From Here Customizing Your LCD Screen Cisco SPAGetting Started About This DocumentOrganization Overview of the Cisco Small Business IP Phones Cisco SPA Screen Getting to Know the Cisco SPACaring for Your Phone Lines SoftkeysPhone Feature Description Phone Feature Description System. See Softkey Buttons, Softkey Buttons Button FunctionUsing Keypad Shortcuts Installing Your Phone Before You BeginInstalling Your Cisco SPA 301 IP Phone Connecting the HandsetConnecting the Power Connecting Your Cisco SPA 301 to the Network Cisco SPA 301 Phone Ethernet ConnectionInstalling Your Cisco SPA 303 IP Phone Cisco SPA 303 Phone ConnectionsConnecting Your Cisco SPA 303 to the Network Optional Installing the Cisco SPA 303 Stand Optional Connecting a PC to Your Cisco SPAOptional Connecting Wired and Wireless Headsets Optional Mounting Your Cisco SPA 30X Phone to the Wall MB100 Wall Mount Kit Installing Your Phone Installing Your Phone Plug in the Ethernet and power cables Hang onto screws mounted in the wall Handset Retention Tab Default Position Reversing the Handset Retention TabVerifying Phone Startup Handset Retention Tab ReversedUpgrading Your Phone’s Firmware Using Basic Phone Functions Using the Speakerphone Using Phone Hardware and Accessories Cisco SPAAdjusting Call Volume and Muting Using the Headset with Your IP PhoneAdjusting the Ringer Volume Using Mute Cisco SPAPlacing or Answering a Call Using Hold and Resume Using Mute Cisco SPA Transferring Calls Cisco SPARedialing a Number Performing an Attended TransferViewing and Returning Missed Calls Cisco SPA Forwarding All Calls to Another Number Cisco SPAForwarding All Calls Setting Do Not Disturb Cisco SPA Picking Up a Call from Another Extension Cisco SPAUsing Call Back Placing a Three-Way Conference CallUsing the Local Directory Cisco SPA Using the Call History Lists Cisco SPA Accessing Voicemail Using Advanced Phone Features Logging in to Your Phone/Extension Mobility Cisco SPAUsing Advanced Phone Features Adding and Using Speed Dials Cisco SPA Scroll to the entry that you want to delete Configuring the Phone Screen Saver Customizing Your LCD Screen Cisco SPAChanging the LCD Screen Contrast Turning on the Screen Saver Immediately Using the Interactive Voice Response Menu on the Cisco SPA Updating Your Ring ToneAdvanced Procedures for Technical Support Personnel Number OptionRebooting, Restarting, and Resetting a Phone Viewing Status Information and StatisticsUsing Advanced Phone Features Support Product DocumentationWhere to Go From Here Cisco Small Business