Cisco Systems 30X manual Using Mute Cisco SPA, Transferring Calls Cisco SPA

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Using Basic Phone Functions	3
Using Basic Phone Functions
Using Mute (Cisco SPA 303)

Using Mute (Cisco SPA 303)

When Mute is enabled, you can hear other parties on a call, but they cannot hear you. You can use this feature on the handset, speakerphone, or headset.

•To toggle Mute on: Press the Mute button. The LED is lit.

•To toggle Mute off: Press the lit Mute button.

Ignoring an Incoming Call When You Are on a Call

Ending a Call

To end a call:

•Press the EndCall button (Cisco SPA 303).

•If you are using the handset, hang up.

•If you are using the speakerphone, press the Speaker button (Cisco SPA 303).

•If you are using the headset, either press the Headset button (wired) or replace the handset (wireless) - Cisco SPA 303.

Transferring Calls (Cisco SPA 303)

You can perform two types of transfers:

•Attended—You call the person to whom you are transferring the call and speak to them before transferring the call.

•Blind—You transfer the call without speaking to the other party to which you are transferring the call.

Cisco Small Business IP Phone SPA 30X User Guide (SPCP)

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Contents User Guide June Installing Your Phone Contents Getting StartedUsing Basic Phone Functions Contents Using Advanced Phone FeaturesAppendix a Where to Go From Here Customizing Your LCD Screen Cisco SPAGetting Started About This DocumentOrganization Overview of the Cisco Small Business IP Phones Cisco SPA Screen Getting to Know the Cisco SPACaring for Your Phone Lines SoftkeysPhone Feature Description Phone Feature Description System. See Softkey Buttons, Softkey Buttons Button FunctionUsing Keypad Shortcuts Installing Your Phone Before You BeginConnecting the Handset Installing Your Cisco SPA 301 IP PhoneConnecting the Power Connecting Your Cisco SPA 301 to the Network Cisco SPA 301 Phone Ethernet ConnectionInstalling Your Cisco SPA 303 IP Phone Cisco SPA 303 Phone ConnectionsConnecting Your Cisco SPA 303 to the Network Optional Connecting a PC to Your Cisco SPA Optional Installing the Cisco SPA 303 StandOptional Connecting Wired and Wireless Headsets Optional Mounting Your Cisco SPA 30X Phone to the Wall MB100 Wall Mount Kit Installing Your Phone Installing Your Phone Plug in the Ethernet and power cables Hang onto screws mounted in the wall Handset Retention Tab Default Position Reversing the Handset Retention TabVerifying Phone Startup Handset Retention Tab ReversedUpgrading Your Phone’s Firmware Using Basic Phone Functions Using the Speakerphone Using Phone Hardware and Accessories Cisco SPA Adjusting Call Volume and Muting Using the Headset with Your IP PhoneUsing Mute Cisco SPA Adjusting the Ringer VolumePlacing or Answering a Call Using Hold and Resume Using Mute Cisco SPA Transferring Calls Cisco SPARedialing a Number Performing an Attended TransferForwarding All Calls to Another Number Cisco SPA Viewing and Returning Missed Calls Cisco SPAForwarding All Calls Setting Do Not Disturb Cisco SPA Picking Up a Call from Another Extension Cisco SPAUsing Call Back Placing a Three-Way Conference CallUsing the Local Directory Cisco SPA Using the Call History Lists Cisco SPA Accessing Voicemail Using Advanced Phone Features Logging in to Your Phone/Extension Mobility Cisco SPAUsing Advanced Phone Features Adding and Using Speed Dials Cisco SPA Scroll to the entry that you want to delete Customizing Your LCD Screen Cisco SPA Configuring the Phone Screen SaverChanging the LCD Screen Contrast Turning on the Screen Saver Immediately Using the Interactive Voice Response Menu on the Cisco SPA Updating Your Ring ToneAdvanced Procedures for Technical Support Personnel Number OptionRebooting, Restarting, and Resetting a Phone Viewing Status Information and StatisticsUsing Advanced Phone Features Support Product DocumentationWhere to Go From Here Cisco Small Business