Cisco Systems 30X manual Using Call Back, Placing a Three-Way Conference Call

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Using Basic Phone Functions	3
Using Basic Phone Functions
Using Call Back

To pick up a call ringing at an extension in another group, you’ll need to know the group number for that group. To pick up a call:

STEP 1 Press the GPickUp softkey.

STEP 2 Dial the number of the group from which you are picking up the call.

NOTE Groups must be configured by your phone administrator to use this feature.

Using Call Back

The call back feature allows you to receive an audio and visual notification on your phone when a busy or unavailable party becomes available.

After dialing a number, if the phone is ringing or busy, press the CallBac. softkey. The phone screen will display a message that call back has been activated and display the called number. Your phone rings when the called party is available.

Placing a Three-Way Conference Call

Cisco SPA 301

To initiate a conference call:

STEP 1 During an active call, press the Flash button. The first call is placed on hold, a second line is opened, and you hear a dial tone.

STEP 2 Dial the second person’s telephone number.

STEP 3 Press the Flash button again. All three parties are connected in the conference call.

NOTE When you hang up, the other two parties are disconnected.

Cisco Small Business IP Phone SPA 30X User Guide (SPCP)

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Contents User Guide June Using Basic Phone Functions Contents Getting StartedInstalling Your Phone Contents Using Advanced Phone FeaturesAppendix a Where to Go From Here Customizing Your LCD Screen Cisco SPAGetting Started About This DocumentOrganization Overview of the Cisco Small Business IP Phones Cisco SPA Screen Getting to Know the Cisco SPACaring for Your Phone Lines SoftkeysPhone Feature Description Phone Feature Description System. See Softkey Buttons, Softkey Buttons Button FunctionUsing Keypad Shortcuts Installing Your Phone Before You BeginConnecting the Power Installing Your Cisco SPA 301 IP PhoneConnecting the Handset Connecting Your Cisco SPA 301 to the Network Cisco SPA 301 Phone Ethernet ConnectionInstalling Your Cisco SPA 303 IP Phone Cisco SPA 303 Phone ConnectionsConnecting Your Cisco SPA 303 to the Network Optional Connecting Wired and Wireless Headsets Optional Installing the Cisco SPA 303 StandOptional Connecting a PC to Your Cisco SPA Optional Mounting Your Cisco SPA 30X Phone to the Wall MB100 Wall Mount Kit Installing Your Phone Installing Your Phone Plug in the Ethernet and power cables Hang onto screws mounted in the wall Handset Retention Tab Default Position Reversing the Handset Retention TabVerifying Phone Startup Handset Retention Tab ReversedUpgrading Your Phone’s Firmware Using Basic Phone Functions Using the Speakerphone Using Phone Hardware and Accessories Cisco SPAAdjusting Call Volume and Muting Using the Headset with Your IP PhonePlacing or Answering a Call Adjusting the Ringer VolumeUsing Mute Cisco SPA Using Hold and Resume Using Mute Cisco SPA Transferring Calls Cisco SPARedialing a Number Performing an Attended TransferForwarding All Calls Viewing and Returning Missed Calls Cisco SPAForwarding All Calls to Another Number Cisco SPA Setting Do Not Disturb Cisco SPA Picking Up a Call from Another Extension Cisco SPAUsing Call Back Placing a Three-Way Conference CallUsing the Local Directory Cisco SPA Using the Call History Lists Cisco SPA Accessing Voicemail Using Advanced Phone Features Logging in to Your Phone/Extension Mobility Cisco SPAUsing Advanced Phone Features Adding and Using Speed Dials Cisco SPA Scroll to the entry that you want to delete Changing the LCD Screen Contrast Configuring the Phone Screen SaverCustomizing Your LCD Screen Cisco SPA Turning on the Screen Saver Immediately Using the Interactive Voice Response Menu on the Cisco SPA Updating Your Ring ToneAdvanced Procedures for Technical Support Personnel Number OptionRebooting, Restarting, and Resetting a Phone Viewing Status Information and StatisticsUsing Advanced Phone Features Support Product DocumentationWhere to Go From Here Cisco Small Business