Cisco Systems 30X manual Viewing and Returning Missed Calls Cisco SPA, Forwarding All Calls

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Using Basic Phone Functions	3
Using Basic Phone Functions
Viewing and Returning Missed Calls (Cisco SPA 303)

Viewing and Returning Missed Calls (Cisco SPA 303)

	The LCD screen on your IP phone notifies you if a call came in that was
	unanswered.
	To return a missed call:

STEP 1	Press the Setup button.
STEP 2	Scroll to Call History and press the Select softkey.
STEP 3	Scroll to Missed Calls and press the Select softkey.
STEP 4	Choose the call you want to return and press the Dial softkey.
NOTE	If the call was from an outside or long distance number, you may have to edit the call
	before returning it. Press the EditDial softkey to edit the call and use the softkey
	buttons and keypad to edit the number.

Forwarding All Calls to Another Number (Cisco SPA 303)

When you will be away from your phone, you can forward all calls to another IP phone in your phone system. You may be able to forward calls to an external number such as your home phone number or cell phone number, if allowed by your phone administrator. For outside numbers, be sure to include any digit that is required to access an outside line.

Forwarding All Calls

STEP 1 Press the CFwdAll softkey.

STEP 2 Enter a number to which to forward all calls; for example, your voice mailbox, another extension, or an outside line. For an outside line, be sure to enter any access code or area code that is required.

STEP 3 Press the EndCall softkey. The LCD screen displays the information about the call forwarding.

NOTE Disable Call Forward All by pressing the CFwdAll softkey.

Cisco Small Business IP Phone SPA 30X User Guide (SPCP)

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Contents User Guide June Contents Getting Started Installing Your PhoneUsing Basic Phone Functions Contents Using Advanced Phone FeaturesAppendix a Where to Go From Here Customizing Your LCD Screen Cisco SPAGetting Started About This DocumentOrganization Overview of the Cisco Small Business IP Phones Getting to Know the Cisco SPA Caring for Your PhoneCisco SPA Screen Lines SoftkeysPhone Feature Description Phone Feature Description System. See Softkey Buttons, Softkey Buttons Button FunctionUsing Keypad Shortcuts Installing Your Phone Before You BeginInstalling Your Cisco SPA 301 IP Phone Connecting the HandsetConnecting the Power Connecting Your Cisco SPA 301 to the Network Cisco SPA 301 Phone Ethernet ConnectionInstalling Your Cisco SPA 303 IP Phone Cisco SPA 303 Phone ConnectionsConnecting Your Cisco SPA 303 to the Network Optional Installing the Cisco SPA 303 Stand Optional Connecting a PC to Your Cisco SPAOptional Connecting Wired and Wireless Headsets Optional Mounting Your Cisco SPA 30X Phone to the Wall MB100 Wall Mount Kit Installing Your Phone Installing Your Phone Plug in the Ethernet and power cables Hang onto screws mounted in the wall Handset Retention Tab Default Position Reversing the Handset Retention TabVerifying Phone Startup Handset Retention Tab ReversedUpgrading Your Phone’s Firmware Using Basic Phone Functions Using Phone Hardware and Accessories Cisco SPA Adjusting Call Volume and MutingUsing the Speakerphone Using the Headset with Your IP PhoneAdjusting the Ringer Volume Using Mute Cisco SPAPlacing or Answering a Call Using Hold and Resume Using Mute Cisco SPA Transferring Calls Cisco SPARedialing a Number Performing an Attended TransferViewing and Returning Missed Calls Cisco SPA Forwarding All Calls to Another Number Cisco SPAForwarding All Calls Setting Do Not Disturb Cisco SPA Picking Up a Call from Another Extension Cisco SPAUsing Call Back Placing a Three-Way Conference CallUsing the Local Directory Cisco SPA Using the Call History Lists Cisco SPA Accessing Voicemail Using Advanced Phone Features Logging in to Your Phone/Extension Mobility Cisco SPAUsing Advanced Phone Features Adding and Using Speed Dials Cisco SPA Scroll to the entry that you want to delete Configuring the Phone Screen Saver Customizing Your LCD Screen Cisco SPAChanging the LCD Screen Contrast Turning on the Screen Saver Immediately Using the Interactive Voice Response Menu on the Cisco SPA Updating Your Ring ToneAdvanced Procedures for Technical Support Personnel Number OptionRebooting, Restarting, and Resetting a Phone Viewing Status Information and StatisticsUsing Advanced Phone Features Support Product DocumentationWhere to Go From Here Cisco Small Business