Cisco Systems 30X manual Advanced Procedures for Technical Support Personnel, Number Option

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Using Advanced Phone Features	4
Using Advanced Phone Features
Advanced Procedures for Technical Support Personnel

To enter an option directly, enter the number and press #. Some typical options you might to frequently are listed in the following table:

Number	Option

100	Tells you if Dynamic Host Configuration Protocol (DHCP) is enabled.

110	Recites the IP address of the phone.

120	Recites the netmask of the phone.

130	Recites the gateway address.

140	Recites the MAC (hardware) address of the phone.

150	Recites the phone software version.

160	Recites the primary DNS server address.

170	Recites the HTTP port on which the web server listens. Defaults to 80.

220	Recites the method of call control (SIP or SPCP).

73738	Restores the phone to the factory default software and settings.
	Enter 1 to confirm, or * to exit. If you chose to reset, hang up to exit and
	begin the restore process.

732668

Reboot the phone. After entering #, hang up to begin rebooting.

Advanced Procedures for Technical Support Personnel

Technical support personnel may need to view information about your phone or phone activities. Follow these procedures if instructed to do so by technical support person who are assisting you.

Cisco Small Business IP Phone SPA 30X User Guide (SPCP)

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Contents User Guide June Installing Your Phone Contents Getting StartedUsing Basic Phone Functions Using Advanced Phone Features ContentsCustomizing Your LCD Screen Cisco SPA Appendix a Where to Go From HereAbout This Document Getting StartedOrganization Overview of the Cisco Small Business IP Phones Caring for Your Phone Getting to Know the Cisco SPACisco SPA Screen Lines SoftkeysPhone Feature Description Phone Feature Description System. See Softkey Buttons, Button Function Softkey ButtonsUsing Keypad Shortcuts Before You Begin Installing Your PhoneConnecting the Handset Installing Your Cisco SPA 301 IP PhoneConnecting the Power Cisco SPA 301 Phone Ethernet Connection Connecting Your Cisco SPA 301 to the NetworkCisco SPA 303 Phone Connections Installing Your Cisco SPA 303 IP PhoneConnecting Your Cisco SPA 303 to the Network Optional Connecting a PC to Your Cisco SPA Optional Installing the Cisco SPA 303 StandOptional Connecting Wired and Wireless Headsets Optional Mounting Your Cisco SPA 30X Phone to the Wall MB100 Wall Mount Kit Installing Your Phone Installing Your Phone Plug in the Ethernet and power cables Hang onto screws mounted in the wall Reversing the Handset Retention Tab Handset Retention Tab Default PositionHandset Retention Tab Reversed Verifying Phone StartupUpgrading Your Phone’s Firmware Using Basic Phone Functions Adjusting Call Volume and Muting Using Phone Hardware and Accessories Cisco SPAUsing the Speakerphone Using the Headset with Your IP PhoneUsing Mute Cisco SPA Adjusting the Ringer VolumePlacing or Answering a Call Using Hold and Resume Transferring Calls Cisco SPA Using Mute Cisco SPAPerforming an Attended Transfer Redialing a NumberForwarding All Calls to Another Number Cisco SPA Viewing and Returning Missed Calls Cisco SPAForwarding All Calls Picking Up a Call from Another Extension Cisco SPA Setting Do Not Disturb Cisco SPAPlacing a Three-Way Conference Call Using Call BackUsing the Local Directory Cisco SPA Using the Call History Lists Cisco SPA Accessing Voicemail Logging in to Your Phone/Extension Mobility Cisco SPA Using Advanced Phone FeaturesUsing Advanced Phone Features Adding and Using Speed Dials Cisco SPA Scroll to the entry that you want to delete Customizing Your LCD Screen Cisco SPA Configuring the Phone Screen SaverChanging the LCD Screen Contrast Turning on the Screen Saver Immediately Updating Your Ring Tone Using the Interactive Voice Response Menu on the Cisco SPANumber Option Advanced Procedures for Technical Support PersonnelViewing Status Information and Statistics Rebooting, Restarting, and Resetting a PhoneUsing Advanced Phone Features Product Documentation SupportWhere to Go From Here Cisco Small Business