Cisco Systems 30X manual Viewing Status Information and Statistics

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Using Advanced Phone Features	4
Using Advanced Phone Features
Advanced Procedures for Technical Support Personnel

Viewing Status Information and Statistics

To view status information and statistics:

STEP 1 Press the Setup button.

STEP 2 Scroll to Settings and press the Select softkey.

STEP 3 Choose from the following options:

•Network Configuration: Use this menu to view information about the network, including WAN connection, DHCP server, IP address, MAC address, domain name, subnet mask, default router, DNS servers, and TFTP server.

•Model Information: Use this menu to view information about the phone, including model number, serial number, software version, and call control protocol.

•Status: Use this menu to view information about the phone activity, including status messages, network statistics, and call statistics.

Rebooting, Restarting, and Resetting a Phone

If required, you can reboot, restart, or reset your phone. You should not do so unless directed by your phone administrator as this can negatively affect your phone’s function.

To restart your phone and reboot the firmware:

STEP 1 Press the Setup button.

STEP 2 Scroll to Reboot and press the Select softkey.

STEP 3 When the confirmation message appears, press the OK softkey to confirm or press the Cancel softkey to close the message without rebooting the phone.

To restart your phone:

STEP 1 Press the Setup button.

STEP 2 Scroll to Restart and press the Select softkey.

Cisco Small Business IP Phone SPA 30X User Guide (SPCP)

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Contents User Guide June Using Basic Phone Functions Contents Getting StartedInstalling Your Phone Contents Using Advanced Phone FeaturesAppendix a Where to Go From Here Customizing Your LCD Screen Cisco SPAGetting Started About This DocumentOrganization Overview of the Cisco Small Business IP Phones Cisco SPA Screen Getting to Know the Cisco SPACaring for Your Phone Lines SoftkeysPhone Feature Description Phone Feature Description System. See Softkey Buttons, Softkey Buttons Button FunctionUsing Keypad Shortcuts Installing Your Phone Before You BeginConnecting the Power Installing Your Cisco SPA 301 IP PhoneConnecting the Handset Connecting Your Cisco SPA 301 to the Network Cisco SPA 301 Phone Ethernet ConnectionInstalling Your Cisco SPA 303 IP Phone Cisco SPA 303 Phone ConnectionsConnecting Your Cisco SPA 303 to the Network Optional Connecting Wired and Wireless Headsets Optional Installing the Cisco SPA 303 StandOptional Connecting a PC to Your Cisco SPA Optional Mounting Your Cisco SPA 30X Phone to the Wall MB100 Wall Mount Kit Installing Your Phone Installing Your Phone Plug in the Ethernet and power cables Hang onto screws mounted in the wall Handset Retention Tab Default Position Reversing the Handset Retention TabVerifying Phone Startup Handset Retention Tab ReversedUpgrading Your Phone’s Firmware Using Basic Phone Functions Using the Speakerphone Using Phone Hardware and Accessories Cisco SPAAdjusting Call Volume and Muting Using the Headset with Your IP PhonePlacing or Answering a Call Adjusting the Ringer VolumeUsing Mute Cisco SPA Using Hold and Resume Using Mute Cisco SPA Transferring Calls Cisco SPARedialing a Number Performing an Attended TransferForwarding All Calls Viewing and Returning Missed Calls Cisco SPAForwarding All Calls to Another Number Cisco SPA Setting Do Not Disturb Cisco SPA Picking Up a Call from Another Extension Cisco SPAUsing Call Back Placing a Three-Way Conference CallUsing the Local Directory Cisco SPA Using the Call History Lists Cisco SPA Accessing Voicemail Using Advanced Phone Features Logging in to Your Phone/Extension Mobility Cisco SPAUsing Advanced Phone Features Adding and Using Speed Dials Cisco SPA Scroll to the entry that you want to delete Changing the LCD Screen Contrast Configuring the Phone Screen SaverCustomizing Your LCD Screen Cisco SPA Turning on the Screen Saver Immediately Using the Interactive Voice Response Menu on the Cisco SPA Updating Your Ring ToneAdvanced Procedures for Technical Support Personnel Number OptionRebooting, Restarting, and Resetting a Phone Viewing Status Information and StatisticsUsing Advanced Phone Features Support Product DocumentationWhere to Go From Here Cisco Small Business