Cisco Systems 30X manual Support, Product Documentation

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Where to Go From Here

Cisco provides a wide range of resources to help you and your customer obtain the full benefits of the Cisco Small Business SPA 300 Series IP Phones.

Support

Cisco Small Business	www.cisco.com/go/smallbizsupport
Support Community

Cisco Small Business	www.cisco.com/go/smallbizhelp
Support and Resources

Phone Support Contacts	www.cisco.com/en/US/support/
	tsd_cisco_small_business
	_support_center_contacts.html

Cisco Small Business	www.cisco.com/go/smallbizfirmware
Firmware Downloads	Select a link to download firmware for Cisco Small
	Select a link to download firmware for Cisco Small
	Business Products. No login is required.
	Downloads for all other Cisco Small Business
	products, including Network Storage Systems, are
	available in the Download area on Cisco.com at
	www.cisco.com/go/software (registration/login
	required).

Product Documentation

Cisco SPA 300 Series IP	www.cisco.com/go/300phonesresources
Phones

Cisco Small Business	www.cisco.com/go/sbcsresources
Communications Systems

Cisco Unified	www.cisco.com/go/uc500resources
Communications 500
Series

Cisco Small Business IP Phone SPA 30X User Guide (SPCP)

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Contents User Guide June Installing Your Phone Contents Getting StartedUsing Basic Phone Functions Contents Using Advanced Phone FeaturesAppendix a Where to Go From Here Customizing Your LCD Screen Cisco SPAGetting Started About This DocumentOrganization Overview of the Cisco Small Business IP Phones Getting to Know the Cisco SPA Caring for Your PhoneCisco SPA Screen Lines SoftkeysPhone Feature Description Phone Feature Description System. See Softkey Buttons, Softkey Buttons Button FunctionUsing Keypad Shortcuts Installing Your Phone Before You BeginConnecting the Handset Installing Your Cisco SPA 301 IP PhoneConnecting the Power Connecting Your Cisco SPA 301 to the Network Cisco SPA 301 Phone Ethernet ConnectionInstalling Your Cisco SPA 303 IP Phone Cisco SPA 303 Phone ConnectionsConnecting Your Cisco SPA 303 to the Network Optional Connecting a PC to Your Cisco SPA Optional Installing the Cisco SPA 303 StandOptional Connecting Wired and Wireless Headsets Optional Mounting Your Cisco SPA 30X Phone to the Wall MB100 Wall Mount Kit Installing Your Phone Installing Your Phone Plug in the Ethernet and power cables Hang onto screws mounted in the wall Handset Retention Tab Default Position Reversing the Handset Retention TabVerifying Phone Startup Handset Retention Tab ReversedUpgrading Your Phone’s Firmware Using Basic Phone Functions Using Phone Hardware and Accessories Cisco SPA Adjusting Call Volume and MutingUsing the Speakerphone Using the Headset with Your IP PhoneUsing Mute Cisco SPA Adjusting the Ringer VolumePlacing or Answering a Call Using Hold and Resume Using Mute Cisco SPA Transferring Calls Cisco SPARedialing a Number Performing an Attended TransferForwarding All Calls to Another Number Cisco SPA Viewing and Returning Missed Calls Cisco SPAForwarding All Calls Setting Do Not Disturb Cisco SPA Picking Up a Call from Another Extension Cisco SPAUsing Call Back Placing a Three-Way Conference CallUsing the Local Directory Cisco SPA Using the Call History Lists Cisco SPA Accessing Voicemail Using Advanced Phone Features Logging in to Your Phone/Extension Mobility Cisco SPAUsing Advanced Phone Features Adding and Using Speed Dials Cisco SPA Scroll to the entry that you want to delete Customizing Your LCD Screen Cisco SPA Configuring the Phone Screen SaverChanging the LCD Screen Contrast Turning on the Screen Saver Immediately Using the Interactive Voice Response Menu on the Cisco SPA Updating Your Ring ToneAdvanced Procedures for Technical Support Personnel Number OptionRebooting, Restarting, and Resetting a Phone Viewing Status Information and StatisticsUsing Advanced Phone Features Support Product DocumentationWhere to Go From Here Cisco Small Business