Cisco Systems 7970 warranty Basic Call Handling, Placing a Call

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Basic Call Handling

This section covers basic call-handling tasks such as placing, answering, transferring, and conferencing calls. The features you use to perform these tasks are standard and available on most phone systems.

Placing a Call

To place a call, pick up the handset and dial. Or use one of the other options outlined in the table below.

If you want to...

Then...

 

 

 

 

 

 

 

Pre-dial (dial

Do one of the following:

 

 

on-hook, without

Enter a phone number. (The Auto-Dial feature might pop up to suggest

first getting a dial

 

matching phone numbers from your Placed Calls log.)

 

 

tone)

 

 

 

Press the Navigation button to display phone numbers from your Placed

 

 

 

Calls log.

 

 

 

 

Next, press the phone number appearance on your touchscreen to dial. Or do

 

one of the these actions to go off-hook and dial the highlighted phone

 

number:

 

 

 

 

Lift the handset

 

 

 

Press

or

 

 

 

Press Dial

 

 

 

Press

(a line button)

 

 

 

 

 

Dial using the

Press New Call and enter a phone number. Or, you can press

before or

speakerphone

after dialing, re-dialing or speed dialing a number.

 

 

 

Many of the actions that you can take to dial will automatically trigger

 

speakerphone mode, assuming that the handset is in its cradle and

is not

 

lit. These actions include pressing Redial, a speed dial button, or a phone

 

number on your touchscreen.

 

 

 

 

Redial the most

Press Redial. By default, Redial uses your primary line. However, you can

recently dialed

open a secondary line and then press Redial. To open a line, press

.

number

 

 

 

 

 

 

 

 

 

 

 

18

78-15630-03

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Contents Cisco IP Phone 7970 Series for Cisco CallManager Page Common Phone Tasks Button Icon Definitions Contents Using a Handset, Headset, and Speakerphone Accessing Your User Options Web Pages 78-15630-03 If you want to Then How to Use this GuideGetting Started Using and Cleaning the Touchscreen Display Where to Find Additional InformationSafety and Performance Information Installing and Using Your PhonePower supply must be placed indoors Using an External Power SupplyUsing External Devices with Your Cisco IP Phone Connecting Your Phone Registering with Taps Adjusting the FootstandAdjusting the Handset Rest Headset InformationSubjective to the User An Overview of Your Phone Buttons and Hardware78-15630-03 Cisco IP Phone 7970 Series Touchscreen Features Understanding Call and Line Icons Call-Handling and Navigation TipsUnderstanding Lines vs. Calls Going On-Hook and Off-Hook Selecting CallsViewing and Switching Between Calls TipsTo choose a Touchscreen item Do this Using Feature MenusChoosing Touchscreen Items Entering and Editing Text Understanding Feature Functionality and AvailabilityGetting Help on Your Phone Basic Call Handling Placing a CallPress AbbrDial PAB service or Fast Dial service exact names might vary Cisco IP Phone on the Web Answering a Call Ending a Call Using Hold and ResumeUsing Mute Or EndCallTransferring a Connected Call Forwarding Your Calls to Another Number Standard Conference Calls Making Conference CallsTypes of Supported Conference Calls Meet-Me Conference CallsStarting and Joining a Standard Conference Starting or Joining a Meet-Me Conference Call Advanced Call Handling Storing and Retrieving Parked CallsPicking Up a Redirected Call on Your Phone Using a Shared Line Understanding Shared LinesAdding Yourself to a Shared-Line Call Tracing Suspicious Calls Making and Receiving Secure Calls Prioritizing Critical Calls If you ThenUsing a Handset, Headset, and Speakerphone Obtaining a HeadsetUsing AutoAnswer with a Headset or the Speakerphone Customizing Phone Settings Adjusting the VolumeCustomizing Rings and Message Indicators Customizing the TouchscreenSetting Up Speed Dial Features Add/Update Speed Dials from the main menuUsing Voice Messaging, Call Logs, and Directories Accessing Voice MessagesUsing Call Logs and Directories Missed Calls, Placed Calls, or Received Calls. Each log canLogging In to the User Options Web Pages Accessing Your User Options Web PagesProcedure Tips for Navigating the User Options PagesSubscribing to Phone Services SubscribeUnderstanding Additional Configuration Options If you Then For more informationDocument Customizing Your Network Configuration and select the network Troubleshooting Your PhoneUsing the Quality Reporting Tool If you are asked to ThenCisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA Number78-15630-03 Index 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Taps 78-15630-03 Cisco IP Phone 7970 Series 78-15630-03 Page USA
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