Cisco Systems 7970 warranty Picking Up a Redirected Call on Your Phone

Picking Up a Redirected Call on Your Phone

Your system administrator might enable Call PickUp for your phone if you share call-handling responsibilities with co-workers. Call PickUp allows you to answer a call that is ringing on a co-worker’s phone by redirecting the call to your phone. You can use Call PickUp features to handle calls for co-workers who are in your call pickup group (PickUp), who are in another pickup group (GPickUp), or who are in a group associated with your group (OPickUp).

If you want to...	Then...
Answer a call that is ringing on	Press PickUp to connect to the call. (You might have to go
another extension within your call	off-hook to press PickUp.)
pickup group	If your system administrator did not enable auto-pickup, the
	call will ring on your phone when you press PickUp. In this
	case, press Answer to connect to the call.
Answer a call that is ringing on	Press GPickUp. (You might have to go off-hook to press
another extension outside of your	GPickUp.) Enter the group pickup code provided by your
group	system administrator to connect to the call.
	If your system administrator did not enable auto-pickup, the
	call will ring on your phone when you press GPickUp and
	enter the group pickup code. In this case, press Answer to
	connect to the call.
Answer a call that is ringing on	Press OPickUp to connect to the call. (You might have to go
another extension in your group or	off-hook to press OPickUp.)
in an associated group	If your system administrator did not enable auto-pickup, the
	call will ring on your phone when you press OPickUp. In this
	case, press Answer to connect to the call.

Tips

•When you press PickUp and GPickUp, you connect to the call that has been ringing for the longest time.

•With OPickUp, your system administrator can associate multiple call pickup groups with your group and assign a priority to the groups. When you press OPickUp, you connect to the ringing call in the pickup group with the highest priority.

•If you want to pick up the call on an extension other than your primary line, first press an available line button and then press a Call PickUp softkey.

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